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– First Wi-Fi 7 deployment by Deutsche Telekom to use Airties Home software to enhance connectivity of broadband customers

– Airties software continues to be deployed across Deutsche Telekom’s European footprint

PARIS – November 4, 2025 – Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today announced that it has been deployed to support Deutsche Telecom’s first Wi-Fi 7 launch for consumers across Germany. Today’s announcement builds upon the longstanding relationship between the two companies in which Airties provides managed connectivity solutions to Deutsche Telekom.

Deutsche Telekom is one of the world’s leading integrated telecommunications companies. Airties empowers broadband service providers to deliver smooth, smart connectivity for all. Across the globe, ISPs rely upon Airties’ software for the ongoing optimization of their customers’ broadband experience to help reduce churn, attract new customers, lower operating and support costs, and innovate in new ways. Airties’ AI-driven insights, across devices and applications, helps ISPs improve performance quality, market effectively, and deliver a premium managed broadband experience to consumers.

“Launching Wi-Fi 7 in Germany, as part of a fully managed Wi-Fi experience, demonstrates our unwavering commitment to provide exceptional speed, connectivity, and reliability to our customers,” said Pedro Bandeira, Senior Vice President of Product and New Business at Deutsche Telekom. “We continue to rely upon Airties to help improve home connectivity, and we look forward to working with them, and all our partners, to launch Wi-Fi 7 to more of our customers.”

“We’re honored that Deutsche Telekom has deployed Airties to support their first Wi-Fi 7 launch across Germany,” said Metin Taskin, CEO and founder of Airties. “Our multi-year relationship is based on a mutual understanding that providing optimized and high-quality home connectivity is paramount to today’s consumers. Deutsche Telekom’s customers deserve the best possible performance across all of their devices and applications, which is what Airties Home was designed to help deliver.”

Airties Home directs consumers’ devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions; manages Mesh networking; and optimizes QoS. It also helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations; delivers insights and optimizations for connected devices and applications; and provides intuitive dashboards and APIs to support operators’ CRM systems and customer facing support apps to manage their home networks, set parent controls, prioritizations, guest access, and more.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; “Top Contributor Award” from the prpl Foundation, and numerous others.

Additional information about the Airties can be found at: www.Airties.com. Additional information about Deutsche Telekom can be found at https://www.telekom.com/en.

 

– First Wi-Fi 7 deployment by Deutsche Telekom to use Airties Home software to enhance connectivity of broadband customers
– Airties software continues to be deployed across Deutsche Telekom’s European footprint

PARIS – November 4, 2025 – Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today announced that it has been deployed to support Deutsche Telecom’s first Wi-Fi 7 launch for consumers across Germany. Today’s announcement builds upon the longstanding relationship between the two companies in which Airties provides managed connectivity solutions to Deutsche Telekom.

Deutsche Telekom is one of the world’s leading integrated telecommunications companies. Airties empowers broadband service providers to deliver smooth, smart connectivity for all. Across the globe, ISPs rely upon Airties’ software for the ongoing optimization of their customers’ broadband experience to help reduce churn, attract new customers, lower operating and support costs, and innovate in new ways. Airties’ AI-driven insights, across devices and applications, helps ISPs improve performance quality, market effectively, and deliver a premium managed broadband experience to consumers.

“Launching Wi-Fi 7 in Germany, as part of a fully managed Wi-Fi experience, demonstrates our unwavering commitment to provide exceptional speed, connectivity, and reliability to our customers,” said Pedro Bandeira, Senior Vice President of Product and New Business at Deutsche Telekom. “We continue to rely upon Airties to help improve home connectivity, and we look forward to working with them, and all our partners, to launch Wi-Fi 7 to more of our customers.”

“We’re honored that Deutsche Telekom has deployed Airties to support their first Wi-Fi 7 launch across Germany,” said Metin Taskin, CEO and founder of Airties. “Our multi-year relationship is based on a mutual understanding that providing optimized and high-quality home connectivity is paramount to today’s consumers. Deutsche Telekom’s customers deserve the best possible performance across all of their devices and applications, which is what Airties Home was designed to help deliver.”

Airties Home directs consumers’ devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions; manages Mesh networking; and optimizes QoS. It also helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations; delivers insights and optimizations for connected devices and applications; and provides intuitive dashboards and APIs to support operators’ CRM systems and customer facing support apps to manage their home networks, set parent controls, prioritizations, guest access, and more.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; “Top Contributor Award” from the prpl Foundation, and numerous others.

Additional information about the Airties can be found at: www.Airties.com. Additional information about Deutsche Telekom can be found at https://www.telekom.com/en.

– New SaaS-powered platform designed to automate user & application connectivity experience testing, accelerate time-to-market, increase accuracy and effectiveness, and lower total costs of deployments and ongoing operations

– Predefined test suites address challenges faced throughout device lifecycles, firmware upgrades, operating environments and deliver actionable automated insights to reduce discrepancies and improve accuracy

– Newest addition to Airties’ portfolio of testing solutions to be showcased for the first time at Network X in stand C18 from October 14-16

Paris, France – October 14, 2025 – At the 2025 NetworkX conference, Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today announced the commercial launch of Airties Nova, a new SaaS-powered connectivity experience testing platform with comprehensive test capabilities delivered in a self-contained chamber. Nova is designed to help broadband service providers automate their continuous testing efforts, accelerate time-to-market, increase accuracy and effectiveness, and lower total costs of managed Wi-Fi deployments and their ongoing operations.

Airties Nova addresses historically persistent challenges in testing and performance quality, including the fragmentation and proliferation of CPE and end-user devices, evolving Wi-Fi standards, and frequent software updates from SoC manufacturers and OEMs. Airties Nova provides a complete, self-contained, and automated testing platform designed to be installed on-premises at ISP’s testing facilities.

Airties Nova delivers several key benefits for ISPs seeking a comprehensive, and consistent, testing platform to ensure the Wi-Fi performance quality of their home, MDU, and small business deployments. It comes with predefined test suites and test cases that are highly relevant for improving connectivity performance and reliability. It delivers automated actionable insights based on test results, reducing errors and reliance on manual interpretations. Most notably, Airties Nova focuses on the end-user experience, offering comprehensive testing throughout the lifecycle of CPE devices–from initial rollout to firmware and BSP upgrades–across client devices and applications in simulated environments to identify potential issues and ensure quality performance.

“Service providers face a daunting task of testing and orchestrating a quality experience across a massive, ever-evolving ecosystem of chipsets, embedded software, CPEs, consumer devices, and end-user applications–and Airties Nova was purpose-built to help them address this challenge,” said Sachin Chickballapur, Chief Technical and Product Officer at Airties. “Airties Nova simplifies the complexities and inconsistencies of traditional testing methods, continuously assesses the impact of software updates, and delivers it all in a compact form-factor. Ultimately, Airties Nova enables ISPs to accelerate time-to-market, enhance accuracy and effectiveness, and reduce total cost of ownership for their deployments.”

Key Features

The key features of Airties Nova include test software and automation, and test equipment and hardware. Specifically, these include:

Test Software and Automation:

  • Provides comprehensive test coverage with focus a on ensuring exceptional end user experiences, including application experiences; functionality, interoperability and stability testing; client/band steering, mesh performance and channel optimization; and performance testing for single or multiple access points (AP) scenarios;
  • Includes predefined test suites categorized by device lifecycle stages, end-user applications (e.g. premium video streaming apps, video conferencing apps, gaming, etc.), and experience groups;
  • Provides actionable insights on test reports and results; and
  • Offers advanced capabilities for device management and results comparison.

Test Equipment & Hardware:

  • Includes a self-contained and modular cage/chamber setup to perform all testing;
  • Provides the capability to test real stations in combination with virtual stations; and
  • Enables capability to conduct mesh-node testing.

Nova Showcased at Network X 2025

Airties Nova is part of Airties’ comprehensive testing portfolio, which includes Airties Orbit, and access to multi-floor test homes that include custom robots, called AirBots, which run throughout test houses to test devices and application performance in real-world environments. Airties will showcase its testing portfolio, and its full suite of solutions, including Airties Home, Airties Pro , and Airties Multi, at Network X, from October 14-16 in Paris, in stand C18. In addition, Airties’ CEO and founder, Metin Taskin, will speak on the “Wi-Fi Network and Services” stage on October 15 at 10:00 a.m. about: “Keeping Customers Connected: How Wi-Fi Quality is Shaping Churn,” and join executive panels on October 16 at 10:10 a.m. about “In-Home and MDU Wi-Fi” markets, and 10:30 a.m. about “Intelligent Home Networks”. Sarper Gokturk, VP of Innovation at Airties, will also speak on an executive panel on “Next Gen Wi-Fi” on October 15 at 3:00 p.m.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others.

– 28% of US and 37% of UK households are considering switching ISPs in the near future, citing quality issues as a decisive factor

– Very dissatisfied consumers are far more likely to churn: 82% of US and 92% of UK respondents who are currently very dissatisfied with their Internet are considering switching ISPs in the near future; Consumers with better connectivity are 3-4 times less likely to churn

– Among those who already switched providers in the past 12 months, 47% of total US respondents cited a combination of poor quality of experience issues (36%) and poor customer support (11%), while 38% cited better pricing/contract options

– Among those who already switched providers in the past 12 months, 49% of total UK respondents cited a combination of poor quality of experience issues (41%) and poor customer support issues (8%) as the primary reasons for switching, while 35% cited better pricing/contract options

– Among those who already switched providers in the past 12 months, 69% of US respondents and 74% of UK respondents said they actually pay the same or more than they did with their previous ISP

Paris, France – October 9, 2025 – In advance of the 2025 Network X conference, Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today announced findings from a newly commissioned consumer survey, independently conducted by Qualtrics, of more than 2,000 households* across the US and UK. The survey revealed a looming churn crisis for ISPs: approximately one-third of households are considering switching providers in the near future, with quality of service being a decisive factor.

“This survey research underscores a clear message for ISPs: service quality continues to drive churn,” said Metin Taskin, CEO and founder of Airties. “Nearly one-third of households in the US and UK are actively considering switching providers due to poor quality of experience. It’s a multi-billion-dollar problem for broadband service providers globally. With such high churn rates, ISPs are forced to spend incredible time and money chasing new customers every year—just to break even for the customers they lost. Any incremental improvement in churn can unlock growth and massively improve the bottom line. This survey is further evidence of the imperative for ISPs to focus on customer retention by improving quality. Consumers want fast, consistent, and quality home Wi-Fi connectivity—and the data also shows they are willing to pay more for it.”

Looming Risk for ISPs 

  • Looking ahead, 37% of UK respondents and 28% of US respondents said they are considering switching ISPs in the near future.
  • Among those considering a switch, 31% of UK respondents and 42% of US respondents cite poor Internet quality as the primary reason.
  • The most frustrating quality issues cited that would make respondents want to switch providers include slow Internet browsing (55% UK; 50% US), video freezing (52% UK; 55% US), and devices disconnecting (49% UK; 58% US).

Recent Churn & Correlation Between Dissatisfaction and Future Churn

  • 24% of UK consumers and 18% of US consumers said they have switched ISPs in the past 12 months.
  • Many dissatisfied consumers endured problems for 3 or more months, including waiting until the end of their contract terms, before leaving their ISP (43% UK; 61% US).
  • Nearly all contacted their ISP to complain before leaving (88% UK; 85% US).
  • Very dissatisfied consumers are far more likely to churn: 92% of UK and 82% of US respondents who are currently very dissatisfied with their Internet are considering switching ISPs in the near future; Consumers with better connectivity are 3-4 times less likely to churn.

Wi-Fi Quality & Customer Support > Price

  • 79% of UK respondents and 74% in the US said they currently experience noticeable Wi-Fi problems or interruptions.
  • For those who already switched providers in the UK over the past 12 months, 49% of total respondents cited a combination of poor quality of experience issues (41%) and poor customer support issues (8%) as the primary reasons for switching, while 35% cited better pricing/contract options.
    • Among a list of problematic experiences cited for those who switched in the UK, the primary issues were poor Internet quality (39%), unreliable connectivity (28%), and difficulty fixing Internet problems when they occurred (27%).
    • Among a list of specific Internet quality issues cited for those who switched in the UK, the most problematic issues were slow browsing (52%) and video freezing (49%).
  • For those who already switched providers in the US over the past 12 months, 47% of total respondents cited a combination of poor quality of experience issues (36%) and poor customer support (11%), while 38% cited better pricing/contract options.
    • Among a list of problematic experience issues cited for those who switched in the US, the primary issues were poor Internet quality (44%), unreliable connectivity (27%), and difficulty fixing Internet problems when they occurred (28%).
    • Among a list of specific Internet quality issues cited for those who switched in the US, the most problematic issues were slow browsing (36% US) and video freezing (50% US).

Consumers Will Pay More for Reliable, High-Quality Wi-Fi

  • Consumers who switched ISPs in the past 12 months said they actually pay the same or more than they did with their previous ISP (74% UK; 69% US).
  • Consumers prioritize quality over savings: 74% in the UK and 58% in the US would not switch ISPs for a lower price if it meant worse Wi-Fi.

Exceptional Connectivity is Essential

  • Streaming dominates daily use across both sides of the pond, with UK households prioritizing video streaming and Wi-Fi calling (e.g., WhatsApp, FaceTime, etc.) as the top priorities; and US households prioritizing video streaming and online gaming as the top priorities.
  • Consumers want smarter network management: 75% of UK and 56% of US respondents said the ability to control or prioritize their bandwidth based on applications (e.g. giving Zoom higher priority over YouTube) would be valuable.
  • 82% of UK and 55% of US respondents said they are interested in a Wi-Fi system that automatically predicts and prioritizes Internet usage based on household needs.

Airties empowers broadband service providers to deliver smooth, smart connectivity for all. Across the globe, ISPs rely upon Airties’ software for the ongoing optimization of their customers’ broadband experience to help reduce churn, attract new customers, lower operating and support costs, and innovate in new ways. Airties’ AI-driven insights, across devices and applications, helps ISPs improve performance quality, market effectively, and deliver a premium managed broadband experience to consumers. Airties Home directs consumers’ devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions; manages Mesh networking; and optimizes QoS. It also helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations; delivers insights and optimizations for connected devices and applications; and provides intuitive dashboards and APIs to support operators’ CRM systems and customer facing support apps to manage their home networks, set parent controls, prioritizations, guest access, and more.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others.

Airties will exhibit at the upcoming Network X conference, October 14-16 in Paris, in stand C18. In addition, Airties’ CEO and founder, Metin Taskin, will speak on the “Wi-Fi Network and Services” stage on October 15 at 10:05 a.m. about: “Keeping Customers Connected: How Wi-Fi Quality is Shaping Churn,” and join executive panels on October 16 at 10:10 a.m. about “In-Home and MDU Wi-Fi” markets, and 10:30 a.m. about “Intelligent Home Networks”. Sarper Gokturk, VP of Innovation at Airties, will also speak on an executive panel on “Next Gen Wi-Fi” on October 15 at 3:00 p.m.

Additional details from Airties’ US and UK consumer survey results are available in a whitepaper at www.airties.com.

* Survey of 2,130 respondents who are connected to Wi-Fi across the UK (1,038) and US (1,092), commissioned by Airties in Q3 2025, and conducted by Qualtrics.

  • Purpose-built solution for MDUs provides a hardware agnostic software platform enabling ISPs to combine residential gateways within units with enterprise-grade access points in common areas to deliver a converged, scalable, and cost-effective connectivity experience 
  • Provides real-time monitoring & management of wireless devices & users with network settings & dashboards for ISPs, property managers, homeowners’ associations/boards, & residents 
  • Utilizes Airties’ AI-driven software to optimize network performance, minimize interference, & deliver fast & consistent connections to increase customer satisfaction & NPS & reduce churn

Paris, France – May 29, 2025 – In advance of ANGA COM 2025, Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today announced the launch of Airties Multi, a purpose-built platform designed to provide reliable, optimized, and converged managed Wi-Fi connectivity across multifamily dwelling units (MDUs). Airties Multi was created to meet the increasing demand by ISPs to provide enhanced end-to-end connectivity and services for the expansive MDU market. Unlike traditional systems, this hardware-agnostic software solution allows ISPs to centrally manage both in-unit and common area connectivity. It leverages ISPs’ existing residential hardware or other hardware of their choice, providing a scalable, low-cost solution for all MDU stakeholders, including ISPs, property managers, homeowners’ associations, and residents.

“Airties Multi was designed to help ISPs enhance their core connectivity business, attract new customers, and improve customer satisfaction through a premium broadband experience that was purpose-built for MDUs,” said Metin Taskin, founder and CEO of Airties. “It provides a hardware agnostic software platform enabling ISPs to combine residential Wi-Fi gateways and extenders with enterprise grade access points in common areas to deliver a converged connectivity experience. It also enables ISPs to use existing residential hardware as part of their MDU deployments creating a highly scalable and cost-effective solution powered by our AI-driven performance optimization software. Airties Multi gives ISPs customized dashboards for themselves, for tenants, and for property managers, and will help unlock new monetization opportunities in the rapidly growing MDU market.”

The MDU sector is seeing substantial growth, driven by the increasing demand for reliable connectivity solutions in residential buildings. Industry research1 indicates that the clear majority of residents prefer having community-wide, pre-installed Wi-Fi offerings. Residents are looking for enhanced amenities, including connected fitness centers, EV car-charging with connectivity in garages, and common business areas or centers for remote work. This presents a unique opportunity for ISPs to deliver better connectivity solutions that meet the needs of modern tenants.

Airties Multi is an ideal solution for ISPs looking to differentiate themselves in a highly competitive market by offering more than basic and bespoke connectivity. By providing enhanced features such as Wi-Fi optimization, device management, seamless onboarding, and roaming across multifamily dwelling units, Airties Multi can help ISPs deliver superior service, increase customer satisfaction, reduce churn, and improve their bottom line. Airties Multi offers a comprehensive array of tailored features that enhance the connectivity experience, including:

  • Seamless Wi-Fi in the Entire MDU: Residents and visitors can enjoy seamless connectivity in the entire MDU ranging from a complex’s common spaces like lounges, lobbies, business offices, garages, and fitness centers to their own private units without painful connectivity gaps;
  • Scalable and Cost-Effective Deployment: The hardware agnostic software platform enables ISPs to leverage existing residential Wi-Fi gateways and extenders within units with a choice of enterprise-grade access points in common areas to deliver a converged connectivity experience. Each residence also receives a dedicated, private, and optimized Wi-Fi experience designed to meet their unique needs;
  • MDU Management Network: Property managers or homeowners’ association boards can have a dedicated network secured from the rest of users to manage connectivity across the entire building, ensuring reliability and enabling troubleshooting support;
  • IoT Network: Supports the growing demand for smart devices and IoT applications including security cameras and smart doorbells within the MDU environment;
  • AI-Enhanced Wi-Fi Optimization: The platform leverages Airties’ artificial intelligence software capabilities to optimize Wi-Fi performance and minimize interference, ensuring consistent, high-speed connections;
  • Device and User Management: Provides easy-to-use interfaces for managing connected devices, tenants, and network settings, streamlining the user experience for all stakeholders;
  • Security and Troubleshooting Support: Built-in security features ensure that the network remains safe and secure, while integrated troubleshooting tools provide prompt issue resolution; and
  • Advanced Cloud Management: Airties Cloud provides 24×7 real-time monitoring, troubleshooting, and optimization of MDU networks. Its single-pane-of-glass interface enables ISPs to efficiently manage connectivity from one central dashboard focused for MDUs with permission-based dashboards for other stakeholders.

With Airties Home, ISPs have long relied upon Airties’ software for the ongoing optimization of their customers’ home broadband experience to help reduce churn, attract new customers, lower operating costs, and innovate in new ways. Today’s Airties Multi introduction extends this portfolio and follows the recent introduction of Airties Pro, a fit-for-purpose solution designed for ISPs to serve their high-value SMB customers and prospects.

At ANGA COM 2025, June 3-5 in Cologne, Germany, Airties will exhibit its full suite of offerings, including Airties Multi in Hall 7, Booth A19. Airties’ Founder and CEO, Metin Taskin, will also speak on a panel discussion about “Wi-Fi and Home Connectivity” on the Innovation Stage, June 4 from 10:00-11:00 a.m.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others.

Additional information about Airties Multi and Airties can be found at: www.airties.com.

About Airties

Airties is a global leader of AI-driven software solutions that improve the connectivity experience for ISPs’ subscribers to help reduce churn, attract new customers, lower operating costs, and innovate. Leveraging insights from millions of managed homes and businesses, Airties provides industry-leading customer experience measurement and optimization for broadband service providers to improve customer satisfaction and NPS scores. Airties’ holistic suite of hardware-agnostic software enables ISPs to manage home connectivity, based on leading industry standards and open-source software, across their fiber, cable/DSL, and fixed wireless access (FWA) deployments. Airties’ customers include leading service providers such as AT&T, Cox, Deutsche Telekom, Telia, Telstra, T-Mobile US, Vodafone, and many others across the world. More information is available at www.airties.com.

 

Airties Press Contact: Jeremy Pemble, JLM Partners for Airties, +1-206-930-7998, [email protected]

1 Research from NMHC (National Multifamily Housing Council) June 2024 https://www.nmhc.org/news/research-corner/2024/renters-show-increasing-interest-in-managed-wi-fi-amid-growing-demand-for-seamless-connectivity/ 

  •  Enables ISPs to better serve and monetize the SMB market with a “white label” connectivity experience platform purpose-built for their unique needs  
  • Powered by Airties Cloud which provides secure multi-layer access for SMBs, ISPs, and channel partners to remotely manage network performance and insights across devices and apps as well as a suite of tools allowing SMBs to offer secure connectivity for employees, guests and protected devices
  • Allows SMBs to easily create their own branded portal to manage Wi-Fi log-in for guests and employees, create free or paid access tiers, and choose from flexible hardware options

Paris, France – February 27, 2025 –  Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today unveiled Airties Pro, a new connectivity experience platform that was purpose-built to help ISPs better serve and monetize the small and medium business (SMB) market segment. 

Broadband service providers have long relied upon Airties’ software for the ongoing optimization of their customers’ home broadband experience to help reduce churn, attract new customers, lower operating costs, and innovate in new ways. However, Airties recognized a gap for SMBs whose needs were more complex than home broadband, but less complicated than full-scale enterprise systems. Airties Pro is a fit-for-purpose solution designed to address this gap and help ISPs deliver a premium broadband experience to serve their high-value SMB customers and prospects.

Airties Pro continually optimizes SMBs’ local network performance based on real-time conditions and provides key insights on connected devices and usage. Notably, it provides secure multi-layer access to Airties Cloud, which enables ISPs and their IT partners to remotely manage and optimize local network performance. SMBs can easily set up secure connectivity for employees and protect their critical data. Airties Pro also allows SMBs to easily create their own branded portal to manage Wi-Fi log-in for guests and create free or paid access tiers. It also includes an easy-to-use SMB mobile app for remote network configuration and management and gives ISPs a choice of hardware options for gateways and Mesh extenders–all designed to meet the unique needs of each business.

“SMBs make up the vast majority of companies across the globe, and they need consistent, quality broadband connectivity for their employees and guests,” said Metin Taskin, founder and CEO of Airties. “Airties Pro was created to help ISPs enhance their core business, attract new customers, and improve customer satisfaction through a premium broadband experience that was purpose-built for SMBs. The combination of our AI-driven software, easy-to-use management tools with secure multi-layer access, flexible hardware options, and unrivaled expertise make Airties Pro the ideal solution for ISPs to create and manage differentiated SMB offers.”

“While there are many broadband management solutions for the enterprise and home markets, that really has not been the case for SMBs,” said Jeff Heynen, Vice President, Broadband Access and Home Networking at Dell’Oro Group. “SMBs have unique needs that ISPs could better serve, provided they have the right tools. ISPs and SMBs need multi-tenancy control and capabilities to manage their broadband networks. Given the economic pressure facing their home broadband businesses, ISPs would be well-served to look towards opportunities in the lucrative SMB market with custom solutions that can demand a premium.”

Airties’ AI-driven connectivity experience platform helps ISPs observe, diagnose and fix connectivity issues automatically or through actionable recommendations. By personalizing the customer experience and optimizing connectivity, it is designed to help improve customer satisfaction and NPS scores. Airties’ data-driven insights, across devices and applications, help ISPs improve performance quality, market effectively, and deliver a premium managed broadband experience to customers. Airties developed its first SMB solution to serve Cox in the U.S., and it will make Airties Pro commercially available to other ISPs in Q2 2025.

Airties Pro provides a seamless, all-in-one SMB solution with premium support that is tailored to help ISPs increase ARPU, lower cost-to-serve, improve customer satisfaction and reduce churn. Key features include:

  • Premium Quality of Experience (QoE) Management: Airties Pro relies upon Airties Edge software on gateways/routers/extenders to intelligently direct connected devices (laptops, tablets, phones, POS terminals, IoT, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions; manage Mesh networking; optimize QoS; and deliver critical data to Airties Cloud. Airties Cloud helps SMBs and ISPs remotely observe, diagnose, and fix connectivity issues automatically or through actionable recommendations; delivers insights on usage trends, connected devices and application performance; and provides APIs to support operators’ CRM systems and apps. In addition to views of individual businesses, Airties Pro enables ISPs to see population-level views across their SMB customers and channel partners to compare data, usage statics and trends to help them refine their service offerings.
  • Customization and Monetization: Airties Pro includes easy-to-use software for SMBs to design and launch guest Wi-Fi landing pages and configure monetization options. SMBs can set different access parameters for employees, set up free or paid access tiers for guests, and offer other promotions. In addition to web-based management controls, Airties Pro includes a customer-facing mobile app that allows SMBs to set up and manage core aspects of their networks. SMBs can also see helpful insights such as the devices on their network, whether they have new or returning guests on the network, which hours of the days are the busiest, benchmarked usage data compared to similar SMBs, and more.
  • Multi-Layer Access Customer Management: Flexible multi-layer access allows ISPs, SMBs and their IT partners to all manage the SMB network based on their specific needs and capabilities. For example, it supports both self-service or outsourced network management that enables channel partners to install, manage and support local network connectivity.
  • Network Security and Value-Added Services: Airties Pro provides network separation and security across business layers, including employee access, guest access, and POS transactions. It also provides cybersecurity features to protect the local network and connected devices from threats, and it includes content filtering at different levels for PCI compliance of POS transactions.
  • Flexible and Easy-to-Install Hardware Choices: Airties Pro is compatible with a wide range of enterprise grade CPE hardware, including the ability to upgrade existing residential hardware with Airties Pro software features. Airties’ software is hardware agnostic and relies on standards-based and open-source technology to avoid proprietary solutions and vendor lock-in. Airties Pro also enables easy “zero-touch” installation of Wi-Fi access points by SMBs, ISPs or their partners. SMBs can simply unbox pre-provisioned access points or scan a QR code to activate and add new access points onto their network.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others.

Additional information about Airties Pro and Airties can be found at: www.airties.com.

About Airties
Airties is a global leader of AI-driven software solutions that improve the connectivity experience for ISPs’ subscribers to help reduce churn, attract new customers, lower operating costs, and innovate. Leveraging insights from millions of managed homes and businesses, Airties provides industry-leading customer experience measurement and optimization for broadband service providers to improve customer satisfaction and NPS scores. Airties’ holistic suite of hardware-agnostic software enables ISPs to manage home connectivity, based on leading industry standards and open-source software, across their fiber, cable/DSL, and fixed wireless access (FWA) deployments. Airties’ customers include leading service providers such as AT&T, Cox, Deutsche Telekom, Telia, Telstra, T-Mobile US, Vodafone, and many others across the world. More information is available at www.airties.com.

– Opens new East Asian office, based in Tokyo, to help ISPs improve the quality of home connectivity in order to retain customers, lower operating costs, and increase broadband revenue

– Follows Airties’ entry into South Asia earlier this year with AI software innovation center in Bangalore, India

Tokyo, Japan & Paris, France – November 19, 2024 – Airties, a global leader of AI-driven software that improves the home connectivity experience for ISPs, today announced the appointment of John Lancaster-Lennox, former Representative Corporate Officer and President of Nokia Japan, to lead Airties’ expansion efforts across Asia. Mr. Lancaster-Lennox will oversee a new regional office based in Tokyo designated to serve Airties’ customers and partners throughout the region.

Broadband service providers rely upon Airties’ software for the ongoing optimization of their customers’ broadband experience to help reduce churn, lower operating costs, increase revenue, and innovate in new ways. Airties’ customer experience platform includes Smart Wi-Fi software for gateways; Airties Cloud and its companion app; Airties Orbit, a continuous test automation platform; and Wi-Fi mesh extenders. In addition to its new Tokyo office, Paris-based Airties has offices across Europe and the United States, and opened a new AI software innovation R&D center based in Bangalore, India earlier this year.

“We see a growing opportunity in Japan, and across Asia, which is why we are investing more in the region and why we sought out a proven leader like John Lancaster-Lennox,” said Metin Taskin, CEO and founder of Airties. “John has both the in-market experience and leadership skills to help us effectively serve ISPs across Asia, and we look forward to having him oversee our efforts across the region. In mature high-speed broadband markets, ensuring the quality of the home broadband experience is the key to customer satisfaction and retention, and Airties is here to help make that happen.”

“I am incredibly proud to join Airties at such an exciting time in the broadband industry,” said John Lancaster-Lennox, Executive Vice President and General Manager of Asia at Airties. “Airties’ value goes far beyond providing Smart Wi-Fi; it fundamentally helps ISPs solve the most pressing business issues of the day: reducing churn, lowering operating expenses, increasing revenue, and driving innovation. I am eager to help deliver all of these benefits to customers and lead our growth across Asia.”

Prior to joining Airties, Lancaster-Lennox spent 18 years at Nokia in various leadership positions across Asia, including roles in Japan, Malaysia, Indonesia, Singapore, Thailand, and most recently served as President and Representative Corporate Officer of Nokia Japan. Earlier in his career, he also held management roles at Bechtel and Open Mobile. In his new role at Airties, Lancaster-Lennox will report to Airties’ CEO and founder, Metin Taskin.

Airties’ AI-driven customer experience platform helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations. By personalizing the customer experience and optimizing home connectivity, it is designed to help improve customer satisfaction and reduce churn. Airties leverages data-driven insights to help ISPs grow revenue and deliver a premium managed broadband experience to consumers. Key software solutions include:

  • Airties Edge, Smart Wi-Fi software for gateways/routers/extenders, that intelligently directs consumers’ devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions;
  • Airties Cloud, which helps monitor and optimize Wi-Fi performance across homes, delivers insights on connected devices and application performance, and provides APIs to power operators’ customer facing support apps or a white-label Companion App from Airties; and
  • Airties Orbit, a continuous test automation platform for broadband service providers, customer premises equipment (CPE) manufacturers, and system-on-chip (SoC) manufacturers to support Smart Wi-Fi integrations and deployments.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others. Additional information about Airties can be found at: www.Airties.com or the company’s new Japanese-language site at https://airties.jp.

Telecoms.com editor Scott Bicheno interviewed Metin Taskin at this year’s Network X.

Metin shared how Airties’ leading software solutions help ISPs reduce churn, lower costs, and boost revenue by dramatically enhancing the quality of subscribers’ broadband experiences.

He also discussed recent customer deployments with T-Mobile; Turknet, and Cox; a new partnership with NAGRA around network security; Airties Orbit, our continuous test automation platform; and our commitment to software R&D, including our new office in India focused on enhancing the AI capabilities of Airties’ Smart Wi-Fi solutions.

New partnership equips broadband providers to optimize networks, deliver personalized services, and enhance cybersecurity service revenues for homes and small businesses

Cheseaux-sur-Lausanne, Switzerland and Phoenix, (AZ), USA and Paris, France – October 3, 2024 – NAGRAVISION, a Kudelski Group (SIX:KUD.S) company and the world’s leading independent provider of evolving content protection and media and entertainment solutions, today announced a partnership with Airties, a global leader of managed Wi-Fi solutions for broadband service providers, to integrate the NAGRA Scout consumer cybersecurity suite. The collaboration will bring NAGRA Scout’s advanced cybersecurity features to the Airties Smart Wi-Fi portfolio, providing homes and small businesses a premium Wi-Fi experience and delivering straightforward access to robust digital protection for all connected devices.

 

In today’s hyper-connected world, subscribers, families, and small businesses face significant challenges in safeguarding their digital assets. Unsecured devices expose them to privacy breaches, identity theft, and data leaks, disrupting peace of mind and compromising sensitive information. Simultaneously, telecommunications companies seek deeper insight into consumer behavior, to provide personalized and proactive services. The NAGRA Scout Suite, integrated into Airties’ advanced Smart Wi-Fi software, addresses these issues through a unified solution for network security and connectivity. It not only protects against digital threats but also supports the ability of providers to enhance network performance and help ensure a reliable and secure digital environment. Additionally, the solution suite provides telcos with valuable insights to improve subscriber satisfaction, foster loyalty, and unlock new revenue opportunities through advanced analytics.

 

“Combining our advanced Smart Wi-Fi capabilities with NAGRAVISION’s leading cybersecurity expertise will deliver additional value and secure connectivity experiences for broadband operators,” said Metin Taskin, CEO and founder of Airties. “This new partnership reinforces our commitment to work with leading technology solution providers to deliver optimized broadband performance underpinned by robust security.”

 

“NAGRAVISION solutions are designed to empower consumers and businesses to thrive in a connected world without the fear of cyber-attacks,” said Nancy Goldberg, Executive Vice President and CMO at NAGRAVISION. “This new partnership with Airties underscores our commitment to delivering innovative solutions that simplify the consumer cybersecurity user experience, support advanced Smart Wi-Fi and equip our customers with valuable insights to drive strategic decision-making.”

Both Airties and NAGRAVISION will exhibit at the upcoming Network X conference in Paris from October 8-10. To schedule a meeting with NAGRAVISION at Network X, click here. Learn more about NAGRA Scout here. Learn more about Airties Smart Wi-Fi portfolio here.

About NAGRAVISION

NAGRAVISION, the media and entertainment technology division of the Kudelski Group (SIX:KUD.S), provides security and innovation solutions for a hyper-connected world. NAGRAVISION enables content creators, providers, and operators worldwide to launch, monetize, and scale services at speed, offering their subscribers compelling, personalized user experiences. Its portfolio of award-winning products and services spans traditional video security, cybersecurity, cloud-based video and streaming solutions, turn-key D2C solutions for the sports industry, and rich personalization services that drive subscriber loyalty. For more information visit https://nagra.vision

About Airties

Airties is a leading provider of managed Wi-Fi solutions to operators around the globe. The Smart Wi-Fi portfolio from Airties includes Airties Edge, smart Wi-Fi software for gateways; Airties Cloud management platform and its companion app; Airties Orbit, a continuous test automation platform; and Wi-Fi mesh extenders. Operators turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. Airties’ customers include AT&T, Deutsche Telekom, Sky, Telia, Telstra, T-Mobile US, Vodafone, and many others. More information is available at www.airties.com.

Airties’ Smart Wi-Fi software to be optimized for use with Qualcomm Technologies’ 5G Fixed Wireless Access platforms to simplify OEM product development and enhance quality of experience at the intersection of local and wide-area networks 

Paris, France – December 14, 2023 –  Airties, a global leader of managed Wi-Fi solutions for broadband service providers, today announced that it is collaborating with Qualcomm Technologies, Inc. for Fixed Wireless Access (FWA) connectivity solutions. Specifically, the two companies are collaborating to optimize Airties’ managed Wi-Fi solutions to integrate more easily on broadband carrier platforms, featuring Qualcomm® 5G Fixed Wireless Access Platform.

We are extremely proud to forge this new strategic relationship with Qualcomm Technologies to further enhance FWA for wireless service providers around the globe.

Metin Taskin, founder and Co-CEO of Airties

“Fixed Wireless is unquestionably reshaping the home broadband market worldwide,” said Metin Taskin, founder and Co-CEO of Airties. “Technical challenges such as interference, signal attenuation, congestion, channel allocation, and spectrum management are common across both Wi-Fi and 5G, and today’s operators deserve visibility and optimizations that encompass both wireless technologies. It is also critical to understand the end user experience through both 5G and home Wi-Fi in order to assess the end-to-end performance of a Fixed Wireless Access service. We are extremely proud to forge this new strategic relationship with Qualcomm Technologies to further enhance FWA for wireless service providers around the globe.”

User experience is at the heart of our relentless pursuit of managed network optimizations and we’re delighted to work with Airties to accelerate the delivery of these advanced capabilities to broadband carriers.

Enrico Salvatori, Senior Vice President and President, Qualcomm Europe/MEA, Qualcomm Europe Inc.

“For several decades now, Qualcomm Technologies has established its leadership in wireless, spanning from 5G to Wi-Fi, with these technologies coming together in our Qualcomm® 5G Fixed Wireless Access Platform, and more,” said Enrico Salvatori, Senior Vice President and President, Qualcomm Europe/MEA, Qualcomm Europe Inc. “User experience is at the heart of our relentless pursuit of managed network optimizations and we’re delighted to work with Airties to accelerate the delivery of these advanced capabilities to broadband carriers.”

Among the optimizations with Airties will be the Qualcomm 5G Fixed Wireless Access Gen 2 and Gen 3 Platforms. The Qualcomm 5G Fixed Wireless Access Gen 3 Platform is the world’s first fully integrated 5G advanced-ready FWA platform, which includes support for Sub-6 GHz, mmWave, and Wi-Fi 7 connectivity. It is boosted with quad-core CPU and hardware acceleration to drive a wide range of applications and value-added services. The platform features the Snapdragon® X75 5G Modem-RF, enabling breakthrough 5G performance to achieve unmatched speeds, coverage, and link robustness. It includes the Qualcomm® QTM567 mmWave Antenna Module, providing reliable and extended mmWave coverage and Wi-Fi 7 with 10Gb ethernet, delivering multi-gigabit speeds and wire-like latency to virtually every device in the home. Qualcomm 5G Fixed Wireless Access Gen 3 Platform also provides converged mmWave-sub 6 hardware architecture, reducing footprint, cost, board complexity, and power consumption.

Airties’ unique hybrid cloud-edge architecture leverages both the embedded intelligence in customer premises equipment (Wi-Fi 7, Wi-Fi 6E, Wi-Fi 6, etc.) and the cloud to maximize responsiveness and performance. Airties Edge, smart Wi-Fi software for gateways/routers, intelligently directs consumers’ devices (laptops, tablets, smartphones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions. The software, based on industry standard Wi-Fi EasyMeshTM, turns existing home gateways/modems into an intelligent Wi-Fi mesh access point, improving the quality and stability of connectivity within the home. Airties Cloud monitors and orchestrates Wi-Fi across homes, optimizing broadband gateways and mesh extenders to ensure a better quality of experience for consumers, while providing insights on connected devices.

Airties has been recognized with many prestigious industry awards for its innovative work serving broadband operators, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and many others.

Additional information about Airties can be found at: www.airties.com. Additional information about Qualcomm can be found at www.qualcomm.com.

About Airties


Airties is a leading provider of managed Wi-Fi solutions to operators around the globe. The Smart Wi-Fi portfolio from Airties includes Airties Edge, smart Wi-Fi software for gateways; Airties Cloud, a cloud-based management platform and its companion app, Airties Vision; and Wi-Fi mesh extenders. Operators turn to Airties for the design, implementation, and ongoing optimization of their customers’ broadband experience. Airties’ customers include AT&T, Deutsche Telekom, Singtel, Sky, Telia, Telstra, Vodafone, and many others. More information is available at www.airties.com.