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Wi-Fi news from SoftAtHome

We are thrilled to share that SoftAtHome has clinched the prestigious ‘Best CPE/Broadband Experience’ award at the CSI Awards, a testament to our commitment to innovation and excellence!

In today’s digital landscape, delivering exceptional user experiences has never been more crucial. Our Connect’ON software for CPEs represents a significant leap forward in home connectivity technology. Developed in collaboration with @prpl Foundation, this solution addresses the evolving needs of operators and consumers alike. It is poised to revolutionise how operators and consumers interact with their home networks. This solution integrates a suite of cutting-edge solutions, including:

• WiFi’ON: A smart Wi-Fi solution that optimises wireless connectivity for enhanced performance, coverage and Wi-Fi experience.

• Eyes’ON: A comprehensive monitoring and management solution for proactive network maintenance.

• Connect’ON premium: All our components complement the basic prplWare stack, with advanced connectivity features such as Voice over IP or Service & Device Identification, Personalised QoS, and Premium Green Features.

• Orchestr’ON: Our End-to-End solution provides an AppStore for end users to enable them to install Applications on Home Gateway and enable operators to manage them (selecting which ones to present, charge, or offer to customers). Our solution leverages LCM (Life Cycle Management) solution from prpl.

 

Organised by CSI Magazine, the CSI Awards celebrate excellence and innovation in the broadcast, video, OTT, and IoT sectors. Since 2003, they have been a beacon of recognition in the industry, honouring cutting-edge technology and outstanding achievements.

The winners were announced at Hotel Okura in Amsterdam on September 13, 2024.

Congratulations to all the winners!

Our Personalised Wi-Fi QoE is shortlisted for the Network X 2024 Awards in the Leading In-Home Wi-Fi Service category.

The SoftAtHome Personalized Wi-Fi QoE solution enhances user experience with advanced Device ID and Service ID components. It identifies devices, categorises service types, and optimises network performance using AI and industry standards. Users can prioritise services through the MyDigitalExperience app, resulting in improved network performance, user satisfaction, and support efficiency.

Check out the full shortlist here.

The winners will be announced on Tuesday, 8th October 2024, at the iconic Hôtel de Ville in Paris.

Congratulations to all the finalists!

Eco-Friendly Speed Testing to Ensure New LiveBox 7 Performance

PARIS, France – 21 February 2024 – In an innovative move in 2023, Orange France launched the LiveBox 7, its latest home gateway with enhanced performance and eco-friendly features capable of delivering ultra-fast internet speeds up to eight Gbps for businesses. Leveraging Wi-Fi 6E and SoftAtHome’s Wifi’ON, the LiveBox 7 supports multiple devices across its three frequency bands. To validate these high-speed claims, SoftAtHome has engineered an eco-conscious speed test.

This new speed test serves at least four crucial functions:

  • It verifies the availability of the promised bandwidth, ranging from 0.4 Gbps to 5 Gbps for consumers and up to 8 Gbps for businesses.
  • Customer care teams can initiate remote speed tests, streamlining the diagnostic process.
  • Subscribers can run speed tests from the Orange et moi mobile App, encouraging self-service and reducing the need for call Centre support.
  • Collectively, these tests provide Orange France with comprehensive insights into network performance, allowing for proactive maintenance and enhanced service reliability.

SoftAtHome’s speed test technology is designed with the environment in mind, minimizing the network’s energy use while ensuring swift and accurate performance assessments in less than a second. This solution is already in use by various operators across Europe, Asia, and the Americas, demonstrating its global applicability and effectiveness.

Ollivier Courtel, Marketing Director, Connected Devices and Connectivity at Orange France, stated, “SoftAtHome stands as Orange’s preferred partner in fulfilling the commitments made to its valued connected home customers.”

“We are thrilled to partner with Orange France to deploy our carrier-grade speed test solution” said David Viret-Lange, CEO of SoftAtHome. “This collaboration is a testament to our commitment to superior service experiences and operational efficiency. Our innovative tool ensures that Orange France can deliver the highest quality of service that their customers expect and deserve in 2024.”

About SoftAtHome

SoftAtHome is a leading software provider in six domains: broadband (Connect’ON), Wi-Fi (Wifi’ON), Security (Secure’ON), Smart Home (Things’ON), video (Watch’ON), and analytics/QoE monitoring (Eyes’ON). Their prowess is evident in over 30 million home networks and countless mobile devices worldwide, supported by Telecom and Broadcast operators. A majority operator-owned enterprise with a dedicated 300-member team, SoftAtHome actively participates in open-source communities such as prpl and RDK. Their innovative hybrid solutions adeptly combine top-tier Cloud-based software with software embedded in diverse mobile and fixed devices. For further information, visit: www.softathome.com or contact: contact@softathome.com.

For Press Information Contact:

Marta Twardowska-Rienks for SoftAtHome

E: press@softathome.com

M: +31 621-184-585

X: @SoftAtHome

Norwegian incumbent’s new home gateway and repeater combo are built by Zyxel Communications, leverage Wi-Fi 6E on a MediaTek Filogic chipset, and are powered by SoftAtHome’s Connect’ON and Wifi’ON software products. The new network-agnostic gateway can be connected to 5G, Docsis, or GPON networks.


PARIS, France – 22 May 2023
 – SoftAtHome, an independent software company for broadband, video, and analytics, announced today the deployment of Telenor’s latest home gateway and repeater. The new devices – available to subscribers since early May – are powered by MediaTek Filogic Wi-Fi technology, which delivers the highest performance, the most reliable and an always-on Wi-Fi experience.

SoftAtHome’s Connect’ON ensures connectivity and Quality of Service using either fibre or 5G networks. At the same time, the software vendor’s Wifi’ON delivers high Wi-Fi Quality of Experience to the new Telenor devices.

These new devices further improve home Wi-Fi for Telenor’s Norwegian subscribers, thanks to 6E features such as more robust security or better radio spectrum usage, a third 6 GHz band and a unique zero-touch pairing of repeaters. Telenor benefits from the same SoftAtHome software running seamlessly on the last two generations of home gateway and repeater. This highly simplifies device management and the hotline processes of Telenor.

“We’re delighted to launch our new triband products with our partner SoftAtHome,” said Anna Hvattum, Head of Broadband & Services at Telenor. “Connect’ON’s ability to seamlessly manage both 5G and wired connectivity will help future-proof our latest devices. Having the last two generations using different chipsets run under a single software stack makes our life easier.”

David Viret-Lange, SoftAtHome CEO, added“Telenor Norway is still as innovative as ever, always offering the most advanced services and features. Working with a new chipset and device maker has again shown how we bring hardware independence to our operator clients. I’m especially proud that Wifi’ON and Connect’ON are powering Telenor’s latest home network solution.”

MediaTek’s Alan Hsu, Corporate Vice President, Intelligent Connectivity Business Unit, added, “SoftAtHome is a recognised leader in the software for HOME LAN services. Together with MediaTek’s award-winning Filogic Wi-Fi solutions, we are able to provide the highest performance, the most reliable and an always-on Wi-Fi experience. As our first major deployment together, this project was a great way to start and is the first collaboration of many to come.”

Zyxel’s VP of Product, Deputy Head EMEA RBU James Harris, added“We are proud of our central role in the ecosystem that has delivered the latest tech to Telenor’s subscribers so that their home network can support the latest digital services to enable secure Work-From-Home or the latest high-resolution entertainment.”

 

Press Information: Marta Twardowska – E: press@softathome.com

The Swiss operator’s WLAN-Box 3 offers best-in-class tri-band Wi-Fi, delivering ambient connectivity in the home and hugely improving customer experience

PARIS, France – 26 September 2022 – SoftAtHome, an independent software company for broadband, video, and analytics, is proud to have played an active part in Swisscom’s new WLAN-Box 3, based on Wi-Fi 6E. With this new tri-band Mesh repeater and WLAN access point, Swisscom provides the best Wi-Fi experience of the moment.
SoftAtHome’s Wifi’ON enables the WLAN-Box 3 to provide end-users with improved in-home connectivity and a great Internet experience thanks to the new capabilities offered by the Wi-Fi 6E standard.
A best-in-class Tri-band Wi-Fi
Wi-Fi 6E is taking advantage of the new 6 GHz frequency.

The added radio spectrum and automatic tri-band steering between 2.4 GHz, 5 GHz, and 6 GHz bands drastically reduce network saturation to improve network experience while working from home or enjoying entertainment.

With Wi-Fi 6E-equipped devices, Wi-Fi can be as fast as 4800 Mbps.

This new box can connect all types of devices: new Wi-Fi 6E compatible devices and the current and oldest generation supporting Wi-Fi 4, 5, or 6.
A global Smart Wi-Fi network
Wifi’ON already powers other devices of the Swisscom operator: previous generations of Internet-Box and WLAN-Box.

With the latest launch, Wifi’ON provides a global Smart Wi-Fi solution to Swisscom customers. New WLAN-Box 3 users will benefit from all Smart Wi-Fi services: Wifi’ON delivers ambient connectivity in the home and provides a vastly improved customer experience. It simplifies the onboarding of repeaters in the home, automatically selecting the best Wi-Fi channel for each home access point. Depending on usage, it manages device roaming to the best Access Point and most appropriate Wi-Fi band.

The first WLAN-Box with a 2.5 Gbps Ethernet
The WLAN-Box 3 is the first WLAN-Box equipped with two 1 Gbps and one 2.5 Gbps Ethernet ports for a faster LAN, providing the end-users with all the LAN services they can expect from a premium device.

An eco-friendly device
This device has been designed to be eco-friendly as it is made of PCR recycled material for the housing and power supply. Short-term software evolutions will make it possible to use 6 GHz frequency only if Wi-Fi 6E devices have been detected in the home network, contributing to significant power savings.

“With the new WLAN-Box 3, Swisscom proves its commitment to bringing the best Wi-Fi products to our end customers,” said Marcel Burgherr, Head of Home Devices at Swisscom. “Thanks to SoftAtHome’s software, this triband premium product delivers a superfast and reliable Internet connection for the increasing number of Wi-Fi devices at home.”

“We have worked closely with Swisscom for several years, and we are proud to bring them our Wi-Fi expertise, especially our know-how on the Wi-Fi 6E standard “, added David Viret-Lange, CEO of SoftAtHome. “We also share Swisscom’s philosophy for developing eco-responsible devices, and we are happy to have contributed to making this Wi-Fi device greener.”

About SoftAtHome

SoftAtHome is an independent software provider with six different solutions for broadband (Connect’ON), Wi-Fi (Wifi’ON), Security (Secure’ON), Smart Home (Things’ON), video (Watch’ON), analytics, and QoE monitoring (Eyes’ON). The company’s products are deployed by Telecom and Broadcast operators in over 25 million home networks and millions of mobile devices. The company, owned by operators, has over 300 employees, mainly software engineers committed to open-source communities such as prpl or RDK. SoftAtHome’s hybrid products uniquely leverage the best from Cloud-based software components and software embedded in multiple mobiles and fixed devices.

For more information visit www.softathome.com or contact@softathome.com

One of the first Wi-Fi 6E Operator boxes in the world, the new Livebox 6 is eco-responsible and offers the latest digital home services with the best Wi-Fi Experience possible

Paris, France – April 8th, 2022 – SoftAtHome, an independent software company for broadband, video, and analytics, is a central contributor to one of the world’s first Wi-Fi 6E operator box launches with Orange’s new Livebox 6.

One of the World’s First Wi-Fi 6E Operator Boxes
The new Livebox 6 allows Orange to provide the best Wi-Fi experience in terms of bandwidth and latency available today. The box brings Wi-Fi 6E, and its compatibility with the new Orange application “Orange et Moi” lets users manage the Livebox directly from their smartphone. SoftAtHome’s Wifi’ON Smart Wi-Fi product powers the Livebox 6. Subscribers will see improved in-home connectivity for a smoother Internet experience thanks to the next-gen Wi-Fi services that the 6E standard enable. Wi- Fi bandwidth can be rise to 2 Gbps. The added radio spectrum and automatic tri-band steering between 2.4 GHz, 5 GHz and 6 GHz bands drastically reduce network saturation to improve network experience while working from home or enjoying entertainment.

Ease of Use: Equipped with Eyes’ON for Self-Care Empowerment
Thanks to an innovative e-ink screen, user-friendly diagnostics can be displayed as well as contextualized QR codes to ease self-care through the mobile app, users can quickly launch speed tests or share a QR code to connect new devices or guests.

Equipped with Eyes’ON by SoftAtHome, the Livebox 6 empowers the end-user with self-care capacities. The Orange & Moi mobile App helps with the box installation at home. It provides real-time analytics to help fix issues using self-diagnosis and optimally position repeaters within the home using a network map and speed-test features.

A Step Towards Sustainability
The Livebox 6 has an eco-friendly design with an automated green mode: when no Wi-Fi 6E device is detected, the 6 GHz band automatically switches off. It will not be reactivated until a Wi-Fi 6E device is detected. The end-user can activate either a light or a deep sleep mode to reduce energy consumption further (below 0.3 W). These modes are directly configurable from within the mobile App or the gateway’s touch screen.

Connect’ON and Improved Quality of Services
Livebox 6 integrates SoftAtHome’s Connect’ON to optimise the Quality of Services and deliver the best bandwidth possible. The home network services that subscribers expect from premium devices, such as, for example, parental control or a Guest WLAN, are all present. Orange’s new gateway is also the first equipped with a 2.5Gbps Ethernet port, enabling end to end 2Gbps bandwidth.

“At Orange, we have been innovating with our supplier SoftAtHome. This is the first box in the market with a deep sleep mode. Together we have delivered the most powerful Wi-Fi and home connectivity product and services,” said Laurent Feurer, Product Marketing Director for Broadband Devices and Telco services at Orange. “With our new Livebox 6 that includes Wi-Fi 6E, our French subscribers are among the first to enjoy the new Wi-Fi capabilities from the latest Wi-Fi standard”.

“With new post-pandemic Wi-Fi requirements, the entire SoftAtHome team was committed to ensuring that the new Livebox 6 was up to the challenge,” said David Viret-Lange, CEO of SoftAtHome. “We are proud of Orange’s renewed confidence in our expertise in the Connected Home Experience”.

About SoftAtHome
Contact:
Marta Twardowska for SoftAtHome E: press@softathome.com
M: +31 621-184-585
T: @SoftAtHome

SoftAtHome is an independent software provider with six different solutions for broadband (Connect’ON), Smart Wi-Fi (Wifi’ON), Cyber Security (Secure’ON), Smart Home (Things’ON), video (Watch’ON), analytics and QoE monitoring (Eyes’ON). Telecom operators deploy the company’s products in over 25 million home networks and millions of mobile devices. The company, owned by operators, has more than 300 employees, mainly software engineers committed to open-source communities such as prpl or RDK. SoftAtHome’s hybrid products uniquely leverage the best from Cloud-based software components and software embedded in multiple mobile and fixed devices. For more information visit: www.softathome.com or contact@softathome.com