AI-powered self-optimizing and self-healing network intelligence enables ISPs to deliver exceptional user experiences, enhance operational efficiency, and reduce churn.

SAN ANTONIO, TX. – April 8, 2025 – Frost & Sullivan recently researched the smart home-as-a-service industry and, based on its findings, recognizes Aprecomm with the 2025 Global Transformational Innovation Leadership Award. The company is transforming how internet service providers (ISPs) approach online experience, thanks to its AI-powered network intelligence platform designed to optimize, self-heal, and proactively manage home networks in real-time. Read the award report here: https://www.frost.com/wp-content/uploads/2025/04/Aprecomm-Award-Write-Up.pdf

Aprecomm addresses a major gap in the market: the lack of visibility ISPs have into their networks. Rather than relying solely on signal strength or macro-level performance metrics, Aprecomm enables ISPs to gain deep, actionable insights into subscriber behavior, application usage, and Wi-Fi performance across the home or business. This innovation is particularly impactful in today’s environment, where remote work, entertainment streaming, and smart device adoption continue to rise, placing increased demand on home networks.

The company’s AI-driven platform consists of an integrated suite of tools tailored for ISPs. Vyom Config Service (VCS) allows remote configuration and management of broadband devices, while Virtual Wireless Expert (VWE) and Virtual Network Expert (VNE) provide real-time visibility, diagnostics, and automated network optimization. Aprecomm’s patented quality of experience (QoE) algorithm measures Wi-Fi performance per device and resolves issues proactively, significantly reducing customer support calls and technician visits.

In a deployment with ACT Fibernet, Aprecomm helped deliver up to 4x speed improvements for connected devices and steered over 70% of laptops and mobile devices to optimal Wi-Fi channels. In another case, Excitel Broadband reduced truck rolls by 62%, support call durations by 30%, and first-call resolution times by 35%, all while growing its subscriber base past one million.

Frost & Sullivan’s independent analysis also highlights Aprecomm’s evolving AI engine, Evolv®, which continuously improves by learning from real user data. With full application-level insights and an expanding library of capabilities, Evolv enables ISPs to deliver tailored experiences—especially crucial for bandwidth-intensive use cases like 4K streaming and online gaming. In partnership with Qualcomm and other leading OEMs, Aprecomm is prioritizing performance optimization directly at the hardware level for seamless, high-quality experiences.

Further strengthening its market position, Aprecomm has formed strategic global partnerships with companies such as Qualcomm, Nokia, Hitron Technologies Americas, Edgecore Networks, OpenGlobe, and ThinkTechnology. These collaborations have enabled the company to embed its AI-powered solutions into next-gen Wi-Fi 7 routers and gateways, accelerating time-to-market and enhancing ISP monetization opportunities globally.

“Aprecomm empowers ISPs with real-time, data-driven insights that transform network operations from reactive to proactive,” said Vivien Pua, Industry Analyst at Frost & Sullivan. “Its commitment to building subscriber-centric, self-evolving platforms is revolutionizing ISP business models and redefining customer satisfaction in the smart home ecosystem.”

Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning, and customer satisfaction.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion. Contact us: Start the discussion.

Contact:

Camila Tinajero
E:Camila.Tinajero@frost.com

About Aprecomm

Aprecomm harnesses the power of AI to provide a unique applications suite that enables service providers to create self-optimizing and self-healing broadband networks.

Our quality-of-experience engine monitors and optimizes Wi-Fi performance to ensure consumers enjoy the best possible internet experience. At the same time, our cloud-based support applications leverage real-time data to predict and resolve customer service issues before they happen, saving providers time and money.

Aprecomm manages over 7 million home and business locations, partnering with more than 45 service providers worldwide.

We are making intuitive, self-healing networks a reality.

Follow Aprecomm on LinkedIn here.

Hitron CPE devices will now come pre-integrated with Aprecomm’s customer experience management platform, providing fast access to its AI-driven cloud applications for broadband providers in the Americas.

Centennial, CO – February 4, 2025: Hitron Technologies Americas has announced a new partnership with Aprecomm, a network and customer experience solutions leader. The collaboration will see Aprecomm’s advanced AI-powered platform integrated into Hitron’s cutting-edge broadband customer premises equipment (CPE). This integration enables broadband service providers (BSPs) to immediately leverage Aprecomm’s cloud-based applications, ensuring a seamless deployment with minimal setup time. Hitron also becomes Aprecomm’s exclusive partner for DOCSIS-based solutions throughout the Americas. 

By embedding Aprecomm’s agent into its CPE lineup—including state-of-the-art WiFi 7 routers, gateways, and extenders—Hitron offers service providers a ready-to-use solution that improves operational efficiency and enhances subscriber satisfaction. This pre-integration empowers BSPs to access critical AI-driven tools for optimizing customer experience and network performance right out of the box. 

“We’re excited to partner with Aprecomm to bring immediate value to our customers,” said Greg Fisher, President & CTO of Hitron Technologies Americas. “This collaboration ensures that our devices are equipped to deliver fast, AI-optimized connectivity, helping operators reduce costs, resolve issues proactively, and provide superior customer experiences without additional integration efforts.” 

This collaboration with Aprecomm complements Hitron’s existing integrations and partnerships, further enriching the software ecosystem that accompanies its cutting-edge broadband solutions. By offering a diverse suite of tools and applications, Hitron ensures broadband providers can access solutions tailored to their needs. The combined offering leverages industry standards such as the TR-369 User Services Platform (USP) developed by the Broadband Forum, ensuring compatibility with established tools and protocols for device management. 

“We are delighted to see Hitron and Aprecomm collaborate to widen the availability of USP in its cloud-based device management offering,” said Craig Thomas, CEO of Broadband Forum. “USP continues to act as the key facilitator of seamless management and monitoring of connected devices in today’s smart home.” 

Immediate Benefits for Service Providers: 

• Agentic AI: The solution, which uses sophisticated AI and a patented quality of experience algorithm, enables automated self-healing of common network issues to reduce customer service costs and maximize OPEX. 
• Rapid Deployment: Hitron’s pre-integrated devices provide instant access to Aprecomm’s cloud applications, significantly reducing BSPs’ time to market. 
• Enhanced Efficiency: Aprecomm’s AI-powered optimization and analytics reduce operational costs by improving first-call resolution rates, minimizing truck rolls, and automating network adjustments. 
• Improved Subscriber Experience: The combined solution ensures that consumers enjoy uninterrupted, high-quality connectivity through self-optimizing and self-healing WiFi networks. 

“We’re excited to expand the global availability of our solution,” said Pramod Gummaraj, Founder and CEO of Aprecomm. “Broadband providers are looking to maximize AI’s opportunity to automate support and provide better online experiences through self-optimizing Wi-Fi. Our combined solution capitalizes on the growing trend of service providers moving on from broadband speed and price to selling on guaranteed customer experience.” 

On the back end, Aprecomm’s analytics and automated support tools provide BSPs with actionable insights into network performance, enabling them to address potential issues before they affect customers. Field-proven results from Aprecomm’s platform include a 62% reduction in truck rolls, a 35% improvement in first-call resolutions, and a 30% decrease in call resolution times—leading to a 20% overall reduction in subscriber churn. 

This integration is now available to broadband service providers across the Americas, serving both residential and business subscribers. 

About Hitron Technologies 

With more than 30 years of experience, Hitron Technologies has been a global leader in providing innovative Customer Premises Equipment (CPE) to leading Broadband Service Providers all over the world. Our unwavering commitment to excellence and a deep understanding of the industry’s evolving needs have made us the trusted partner of choice for service providers seeking to deliver high-performance connectivity to homes and businesses. With a strong focus on cutting-edge technology and cost-effective solutions, Hitron remains at the forefront of shaping the future of network connectivity. Hitron Technologies Americas Inc. is a subsidiary of Hitron Technologies and is based in Centennial, Colorado. 

To learn more about Hitron Technologies Americas, visit www.us.hitrontech.com 

Press contact: 

• For more information, please visit us.hitrontech.com or contact Lesley Kirchman, lesley.kirchman@hitrontech.com

About Aprecomm 

Aprecomm harnesses the power of AI to provide a unique applications suite that enables service providers to create self-optimizing and self-healing broadband networks. 

Our quality-of-experience engine monitors and optimizes WiFi performance to ensure consumers enjoy the best possible internet experience. At the same time, our cloud-based support applications leverage real-time data to predict and resolve customer service issues before they happen, saving providers time and money. 

Aprecomm manages over 7 million home and business locations, partnering with more than 45 service providers worldwide. 

Together, we are making intuitive networks a reality. 

Follow Aprecomm on LinkedIn here. 

#IntuitiveNetworks 

Visit www.aprecomm.ai to discover more. 

The new strategic partnership combines Aprecomm’s customer experience applications suite with Synnefo’s OSS and BSS solutions. The best-of-breed super-stack enables broadband service providers to transform subscriber management through a unified package that can be deployed instantaneously from the cloud.

Bengaluru, India – October 16, 2024: Aprecomm (www.aprecomm.ai), the intuitive network and customer experience platform provider, announced today that it has entered into a strategic partnership with Synnefo (www.synnefoims.com), an OSS, BSS, IMS, SMS services supplier to Internet Service Providers (ISPs) and Multi-System Operators (MSOs) in India and across the globe.

The move combines both companies’ market-leading solutions, enabling Synnefo to offer a customer experience ‘super-stack’ that brings service providers an integrated and seamless approach for CPE management, subscriber billing, support, and network performance optimization to save time and money.

“In today’s highly competitive market where there are fewer barriers to churn, providers must move to compete on the actual experience that customers receive,” said Pramod Gummaraj, Founder & CEO of Aprecomm. “With multiple failure points, such as WiFi interference, and the low latency high-performance needs of intensive applications such as video and gaming, raw speed no longer guarantees customer satisfaction. By combining our solution—including advanced quality of experience measurement, performance optimization and proactive support tools—with its OSS and BSS, Synnefo can bring all types of communications service providers a low-friction, turnkey solution, enabling them to offer the best customer experience at every touch point.”

Synnefo has integrated Aprecomm’s ACS and quality of experience software with its OSS and BSS solution, offering the software super-stack to existing customers and new prospects. The combined solution suits ISPs and Broadband Service Providers looking for a unified experience management platform and billing solution that removes the headache of engaging and integrating multiple vendor offerings. The Software-as-a-Service approach means that the software can be launched imminently from the cloud and includes all the tools needed for CPE device configuration and upgrade, customer billing, and network performance and optimization, right down to the granular application level. The solution is perfectly positioned to enable service providers to increase customer satisfaction and drive operational efficiencies.

“We are constantly looking for ways to bring the latest tools to ISPs and Broadband Service Providers,” said Vijay Ahire, Co-founder & CTO of Synnefo. “Synnefo OSS and BSS are already deployed with over 350 service providers—this move presents opportunities to upgrade existing customers and target new markets in India, Africa and the Middle East, which is saturated with mid-size service providers looking for a cost-effective solution.”

Serving both residential and business subscribers, Aprecomm’s CX suite helps broadband service providers transform their approaches to connectivity, ensuring that consumers can enjoy online experiences without wasting time managing their WiFi networks. By using sophisticated artificial intelligence—including a unique quality of experience algorithm—Aprecomm is paving the way to intuitive zero-touch networks by taking a self-optimizing and self-healing approach to managed WiFi, tuning the network to the unique needs of each user and the application they are using.

On the back end, Aprecomm’s advanced analytics and automated support tools provide access to real-time data, enabling service providers to monitor end-to-end network performance to predict and resolve problems before they reach the subscriber. Its CX suite is field-proven to increase subscriber satisfaction and reduce operational costs—service providers have seen multiple improvements [1] across 100% of their networks, such as a 62% reduction in truck rolls, a 35% improvement in first-call resolutions and a 30% reduction in call resolution times.

The combined solution will be demonstrated at Syneffo’s booth D4 at SCAT2024 in Mumbai from October 17^th to 19^th.

According to Statista, the global Industrial Internet of Things (IIoT) market is expected to grow from 544 billion U.S. dollars in 2022 to about 3.3 trillion U.S. dollars by 2030. While this presents a huge potential for hardware suppliers operating in the space, it also heightens the need for highly scalable and intelligent systems to manage exceptionally complex and often geographically dispersed communications networks.

As a key pillar of Industry 4.0, IIoT powers digital transformation through a connected network of assets. Harnessing automation, AI, ML, cloud, and edge computing technologies with advanced networking capabilities, it streamlines processes through analytics-enabled productivity optimization to refine and improve industrial operational processes.

Through the interconnected network of assets, the IIoT ably supports the integration of business processes and management systems across industries such as mining, manufacturing, utility, energy management and oil and gas.

The IIoT stack is a layered combination. At the base is the device layer consisting of the hardware, covered with the network layer of communications protocols, followed by the service layer of applications, and topped with the content layer of user interface devices.

The digital network is the integrating element and the fuel that powers the IIoT.

Digital Transformation Powering IIoT Adoption

The need to remain relevant and competitive is driving industries to effect digital transformation by adopting the latest technology solutions. While IIoT enhances efficiency through operational technologies (OT) that monitor, detect, and control physical devices, processes and events, high-performance wireless connectivity is critical to running the systems and processes. Consistent, seamless network connectivity is the cornerstone, making network health monitoring and management an imperative for smooth functioning.

The convergence of operational and informational technologies is giving rise to smart, intelligent processes which support machine-to-machine communications. These use a blend of automation, remote monitoring and predictive maintenance capabilities for precise operations, speed and control of equipment and processes.

Power of Partnerships

While industries adopt, onboard, and invest in cutting-edge emergent technologies for their core processes, external specialist software that optimizes processes beyond core systems plays a significant role. Such specialist software enhances functionalities, contributing towards efficient resource usage and increased productivity. These expert-developed solutions allow enterprises to focus on their core operations while avoiding the high costs and scope limitations associated with developing such specialized tools in-house.

Partnering with a process optimizer is a valuable addition which helps in evaluating current improvements to identify and remediate inefficiencies and eventually deliver a superior experience.

This is where solution providers such as Aprecomm provide real value to enhance performance and ROI by ensuring consistent, reliable, and always-on systems.

Nokia’s MXIE: revolutionizing IIoT

The Nokia MX Industrial Edge (MXIE) is a future-ready solution that uses powerful on-premises OT edge to allow enterprises to process machines and industrial systems data at the source in real time while retaining data sovereignty. Nokia’s MXIE is successfully accelerating the digitalization of Industry 4.0 use cases for asset-intensive industries like mines, ports, energy utilities, warehouses, and factories.

The Nokia Digital Automation Cloud (DAC) is a private wireless connectivity solution powered by MXIE designed to provide deterministic and pervasive connectivity to accelerate the digital transformation of industrial operations technology (OT) environments. It can now offer to concurrently run Wi-Fi (DAC WiFi).

Aprecomm’s automated support and Nokia’s MXIE: powering a new age in IIoT

In the latest development, Nokia has chosen to enrich their DAC WiFi solution with Aprecomm AI-powered network performance-optimizing capabilities. Aprecomm’s solutions will be available in the MXIE application catalog to help enhance DAC WiFi’s performance starting in the final quarter of 2024.

Why Aprecomm?

Aprecomm’s applications suite promises to enable industrial enterprises to optimise WiFi performance across their operations, also providing access to advanced data and analytics to monitor their networks and streamline operations, reducing costly downtime and bringing greater performance insight. The partnership includes the integration of Aprecomm’s software into Nokia‘s DAC Wi-Fi solution elements.

This new partnership marks a new application for Aprecomm’s CX applications suite that has helped both broadband service providers and businesses transform their approaches to connectivity. By using sophisticated artificial intelligence—including a unique quality of experience algorithm—Aprecomm is paving the way to an advanced monitoring and troubleshooting approach to managed WiFi, tuning the network to the unique needs of the specific operation and application in real time.

Aprecomm as an enabler and optimizer

As a network intelligence platform, Aprecomm is a leading, globally present enabler. Since its inception, Aprecomm has successfully enabled homes and enterprises to use optimizer solutions.

With its advanced, intuitive network maintenance and management capabilities, the scope for Aprecomm’s suite deployment has evolved and is now well-placed to meet the need for ensuring uninterrupted, seamless connectivity in mission-critical industrial applications.

The upcoming partnership with Nokia is a testament to its relevance and suitability. Aprecomm promises seamless connectivity through its intelligent, intuitive network solution that monitors, measures, and remediates, using AIOps to resolve, warn and rebalance the Wi-Fi network proactively.

Making use of the potent combination of automation, AI, and ML, the Aprecomm suite of products is primed to deploy, integrate, and operate smoothly, with minimal downtime, making it an unmatched feature.

Additionally, Aprecomm’s interoperability makes it a tech-agnostic offering, eliminating any concerns about incompatibility issues. Lastly, scalability is a major advantage, given the exponential growth in device numbers since the widespread adoption of industrial IoT technologies.

Network connectivity is the backbone of Industry 4.0

Securing high-speed, reliable Industrial connectivity is a top priority in an industrial environment.  Connectivity is crucial to IIoT. The IIoT is a fast-expanding realm of connected devices and sensors with additional pressure to speed up time-to-process, reduce latency and enhance real-time decision-making.

The success of IIoT depends on the ability to connect with gateways, apps, servers, routers, and other devices. Execution of tasks too can happen only when they can communicate machine to machine and exchange data. Industrial connectivity demands extensive coverage, elastic bandwidth, low latency, data security, and data throughput without adversely impacting cost.

The solution lies in smart remote monitoring and managing of networks, leveraging network intuitive, self-healing Aprecomm offerings that are designed to meet such demands.

The COVID-19 world dynamic has changed how businesses distribute goods and services, how personnel go about their everyday activities, and what sorts of services they provide. This has majorly impacted many sectors of the industry while others have had to adapt majorly. Many companies were forced to lay off employees, shutter branches and operations, and even close permanently.

COVID-19 limits infrastructure and transport sales to businesses, creating numerous new market problems. Managed service providers (MSPs) are challenged with generating new income sources as a result of these negative consequences. Big problems like the cloud migration trend and rising unpredictability among the customers have proved to be huge. At such times, an MSP needs insightful and 247 available services that can help networks in terms of big data and critical insights. This is where the Virtual Wireless Expert from Aprecomm comes in.

Problems Faced by Wireless Monitoring Networks

Because of the virus outbreak shutdowns, 51% of MSPs saw a monthly revenue drop. Many consumers found themselves were unable to process payments provided under MSP contracts.

According to another survey, the top MSP issue in 2020 due to the pandemic would be company development, followed by financial challenges, sales and marketing, and adapting to client demands. Remote access and working remotely are now driving the most substantial improvements in MSP services, with new income streams such as business operations and entrepreneurial ecosystem solutions. With such a trend, the role of the Virtual Wireless Expert by Aprecomm could be pivotal. With the addition of gaining insights and having a well-rounded network management system, MSPs could be able to get back on their feet easily.

Understanding Wireless Network Monitoring

Wireless network monitoring is a service that continually monitors and verifies a wireless channel’s smart devices, such as routers, network connections, and laptops. Wi-Fi efficiency and reliability are improved with monitoring tools, ensuring that links are never dropped or slowed. Now that staff are controlled remotely and efficiency is dependent on solid connectivity, these factors are critical for businesses of all sizes.

Businesses rely on high-quality networks that can manage conversations, video calls, video broadcasts, uploads and transfers, and other activities. There are many more gadgets to care for than it’s ever been, including Internet of Things (IoT) equipment like watches, in addition to pandemic issues and remote work. Organizations may find it difficult to deal with the ensuing congestion and connection issues that these technological advances bring.

Performance measurement is the key to improved Wi-Fi because that allows issues to be handled sooner and potentially corrected well before end-user notices. For many industries today, Wireless monitoring has changed the game. In order to keep operating efficiently, industries such as finance, healthcare, and others will have to take serious strides.

Why Network Monitoring Has Become Increasingly Important Today

As part of their managed hosting services, MSPs may begin assisting clients in locating and resolving WLAN problems. Customers want options that will continually monitor Wi-Fi results in line with contractual requirements (SLAs), give key information, track the correct metrics, and provide the user with Wi-Fi analytics in a straightforward manner. Teams also want immediate warnings when the WLAN falls below previously established benchmarks.

Every Managed Service Provider needs that one thing in their profile that sets them apart. With the help of Aprecomm’s Virtual Wireless expert, there can be a world of enhancements to the services provided. With the help of the Virtual Wireless Expert network monitoring services, you will be able to avail yourself a world of benefits such as:

• Set up mobile devices with end-to-end surveillance configured
• Be able to technologically be at your employee’s service as and when required
• Keep an eye out and be vigilant across all access-point-connected SLA’s
• Include even more service offerings as a part of your MSP profile
• Have multiple revenue streams come in to help MSPs benefit along with their clients
• Be able to offer reliant and flexible services to the client even during uncertain economic times

Enhancing your services provides additional help to consumers while also boosting your income possibilities.

The advantages grow when you offer devices or network connections that will be used in new distant Wi-Fi settings. Wireless network monitoring solutions that incorporate mobile security tools will provide proactive information into how the network services and actions to proactively develop or create systems.

Conclusion

With the help of network monitoring services, wireless networks could be perceived altogether in a different way. These networks would be ideal sources of information and crucial data for Managed Service Providers along the way. By offering network monitoring services like that of Aprecomm’s Wireless expert, many clients would benefit greatly from the wide range of services available. This added stream of services will also generate better income, creating a win-win situation for everyone.

Bangalore, February 26, 2024 — Aprecomm, a prominent network intelligence company , has announced a strategic alliance with Actiontec, one of the leading suppliers of connectivity devices. This collaboration aims to incorporate Aprecomm’s Network Intelligence products into Actiontec’s portfolio of OpenWiFi access points.. Aprecomm Virtual Wireless Expert (VWE) is a cutting-edge AIOps solution that harnesses the power of big data and machine learning. It offers Wi-Fi intelligence, streamlines IT operations, boosts efficiency, and simplifies network management.

Aprecomm’s network intelligence solution will be accessible on all Actiontec WiFi 6 access points running OpenWiFi, an open and disaggregated technology from developed by the Telecom Infra Project. Aprecomm’s technology will enhance performance overall performance of managed service providers’ Wi-Fi network operations. Users from various sectors such as enterprises, schools, hospitals, and MDUs, hospitality, among others, with ongoing network expansion requirements can now take advantage of the new self-organizing capabilities on Actiontec’s OpenWiFi-capable access points which include Intelligence Frequency Selection (IFS), Intelligence Client Steering (ICS), Intelligence Cell Adapt (ICA).

Aprecomm is achieving End-End QoE Assurance with Network Automation with products like Virtual Wireless Expert.  We are happy to bring VWE to all Actiontec OpenWiFi products with this collaboration. By optimizing the network experience, VWE will provide a quick ROI to service providers,” said Pramod Gummaraj, CEO of Aprecomm.

Customers using Actiontec OpenWiFi-capable access points can effortlessly enable the service by subscribing as needed and smoothly incorporate the Intelligent service into their current Wi-Fi networks. Aprecomm and Actiontec are transforming Wi-Fi connectivity by greatly reducing downtimes and improving the overall network experience. Thanks to AI algorithms and VWE’s cutting-edge technology, IT teams can now effortlessly detect and fix network problems across different networks, sites, access points, and end devices.

“Aprecomm VWE goes beyond traditional performance monitoring to quickly locate, diagnose, and respond to problems across different networks, sites, and devices with the power of AI” said Frank Lai, VP Business Development and Head of OpenWiFi Division, Actiontec “It allows IT teams to focus on driving business value as opposed to dealing with mundane tasks and enhances our OpenWiFi product offering,” Lai added.

Launched in 2021, OpenWiFi is a community-developed open-source platform designed to lower the cost of developing and operating Wi-Fi networks. OpenWiFi include a cloud controller SDK and switches and enterprise-grade access point firmware validated to work seamlessly together. The platform’s unique approach to Wi-Fi creates an open-source disaggregated technology stack. The OpenWiFi technology was created by Telecom Infra Project (TIP), a global community of companies and organizations that are driving open and disaggregated infrastructure solutions to advance global connectivity.

About Aprecomm

Aprecomm is an industry game-changer with an Artificial Intelligence (AI) – enabled Software Stack to understand Customer Wi-Fi Experience. Aprecomm offers cloud-based automated solutions to enhance Wi-Fi performance. Aprecomm patented technology helps in automatically and proactively troubleshooting Wi-Fi issues. This way ISPs and Enterprises will be able to fix them immediately and dramatically minimize down-time. Aprecomm solutions help enterprises, Internet Service Providers (ISP) and Technology Service Providers (TSP) improve their business standards through higher reliability, reduced expenses, and speedy ROI.

About Actiontec

Take the in-home Internet and WiFi experience to the next level with Actiontec Electronics. Our groundbreaking Optim Managed Service Assurance Platform provides a flexible, scalable, and cloud-based platform that enables service providers to remotely manage, diagnose, optimize and secure home networks. With Optim, families can enjoy fast, reliable and safe Internet throughout the connected home, while providers can increase revenue and improve customer loyalty. Our award-winning products — including Gigabit Ethernet fiber routers, high-speed VDSL gateways and home networking solutions — are deployed by some of the largest telecom carriers in North America. As a minority owned company, we’re committed to promoting diversity and are actively pushing a variety of green programs designed to reduce the carbon footprint of our company and customers. Founded in 1993, Actiontec is headquartered in Santa Clara, CA, and maintains branch offices in Colorado Springs, CO; Shanghai, China; and Taipei, Taiwan.