The new strategic partnership combines Aprecomm’s customer experience applications suite with Synnefo’s OSS and BSS solutions. The best-of-breed super-stack enables broadband service providers to transform subscriber management through a unified package that can be deployed instantaneously from the cloud.

Bengaluru, India – October 16, 2024: Aprecomm (www.aprecomm.ai), the intuitive network and customer experience platform provider, announced today that it has entered into a strategic partnership with Synnefo (www.synnefoims.com), an OSS, BSS, IMS, SMS services supplier to Internet Service Providers (ISPs) and Multi-System Operators (MSOs) in India and across the globe.

The move combines both companies’ market-leading solutions, enabling Synnefo to offer a customer experience ‘super-stack’ that brings service providers an integrated and seamless approach for CPE management, subscriber billing, support, and network performance optimization to save time and money.

“In today’s highly competitive market where there are fewer barriers to churn, providers must move to compete on the actual experience that customers receive,” said Pramod Gummaraj, Founder & CEO of Aprecomm. “With multiple failure points, such as WiFi interference, and the low latency high-performance needs of intensive applications such as video and gaming, raw speed no longer guarantees customer satisfaction. By combining our solution—including advanced quality of experience measurement, performance optimization and proactive support tools—with its OSS and BSS, Synnefo can bring all types of communications service providers a low-friction, turnkey solution, enabling them to offer the best customer experience at every touch point.”

Synnefo has integrated Aprecomm’s ACS and quality of experience software with its OSS and BSS solution, offering the software super-stack to existing customers and new prospects. The combined solution suits ISPs and Broadband Service Providers looking for a unified experience management platform and billing solution that removes the headache of engaging and integrating multiple vendor offerings. The Software-as-a-Service approach means that the software can be launched imminently from the cloud and includes all the tools needed for CPE device configuration and upgrade, customer billing, and network performance and optimization, right down to the granular application level. The solution is perfectly positioned to enable service providers to increase customer satisfaction and drive operational efficiencies.

“We are constantly looking for ways to bring the latest tools to ISPs and Broadband Service Providers,” said Vijay Ahire, Co-founder & CTO of Synnefo. “Synnefo OSS and BSS are already deployed with over 350 service providers—this move presents opportunities to upgrade existing customers and target new markets in India, Africa and the Middle East, which is saturated with mid-size service providers looking for a cost-effective solution.”

Serving both residential and business subscribers, Aprecomm’s CX suite helps broadband service providers transform their approaches to connectivity, ensuring that consumers can enjoy online experiences without wasting time managing their WiFi networks. By using sophisticated artificial intelligence—including a unique quality of experience algorithm—Aprecomm is paving the way to intuitive zero-touch networks by taking a self-optimizing and self-healing approach to managed WiFi, tuning the network to the unique needs of each user and the application they are using.

On the back end, Aprecomm’s advanced analytics and automated support tools provide access to real-time data, enabling service providers to monitor end-to-end network performance to predict and resolve problems before they reach the subscriber. Its CX suite is field-proven to increase subscriber satisfaction and reduce operational costs—service providers have seen multiple improvements [1] across 100% of their networks, such as a 62% reduction in truck rolls, a 35% improvement in first-call resolutions and a 30% reduction in call resolution times.

The combined solution will be demonstrated at Syneffo’s booth D4 at SCAT2024 in Mumbai from October 17^th to 19^th.

According to Statista, the global Industrial Internet of Things (IIoT) market is expected to grow from 544 billion U.S. dollars in 2022 to about 3.3 trillion U.S. dollars by 2030. While this presents a huge potential for hardware suppliers operating in the space, it also heightens the need for highly scalable and intelligent systems to manage exceptionally complex and often geographically dispersed communications networks.

As a key pillar of Industry 4.0, IIoT powers digital transformation through a connected network of assets. Harnessing automation, AI, ML, cloud, and edge computing technologies with advanced networking capabilities, it streamlines processes through analytics-enabled productivity optimization to refine and improve industrial operational processes.

Through the interconnected network of assets, the IIoT ably supports the integration of business processes and management systems across industries such as mining, manufacturing, utility, energy management and oil and gas.

The IIoT stack is a layered combination. At the base is the device layer consisting of the hardware, covered with the network layer of communications protocols, followed by the service layer of applications, and topped with the content layer of user interface devices.

The digital network is the integrating element and the fuel that powers the IIoT.

Digital Transformation Powering IIoT Adoption

The need to remain relevant and competitive is driving industries to effect digital transformation by adopting the latest technology solutions. While IIoT enhances efficiency through operational technologies (OT) that monitor, detect, and control physical devices, processes and events, high-performance wireless connectivity is critical to running the systems and processes. Consistent, seamless network connectivity is the cornerstone, making network health monitoring and management an imperative for smooth functioning.

The convergence of operational and informational technologies is giving rise to smart, intelligent processes which support machine-to-machine communications. These use a blend of automation, remote monitoring and predictive maintenance capabilities for precise operations, speed and control of equipment and processes.

Power of Partnerships

While industries adopt, onboard, and invest in cutting-edge emergent technologies for their core processes, external specialist software that optimizes processes beyond core systems plays a significant role. Such specialist software enhances functionalities, contributing towards efficient resource usage and increased productivity. These expert-developed solutions allow enterprises to focus on their core operations while avoiding the high costs and scope limitations associated with developing such specialized tools in-house.

Partnering with a process optimizer is a valuable addition which helps in evaluating current improvements to identify and remediate inefficiencies and eventually deliver a superior experience.

This is where solution providers such as Aprecomm provide real value to enhance performance and ROI by ensuring consistent, reliable, and always-on systems.

Nokia’s MXIE: revolutionizing IIoT

The Nokia MX Industrial Edge (MXIE) is a future-ready solution that uses powerful on-premises OT edge to allow enterprises to process machines and industrial systems data at the source in real time while retaining data sovereignty. Nokia’s MXIE is successfully accelerating the digitalization of Industry 4.0 use cases for asset-intensive industries like mines, ports, energy utilities, warehouses, and factories.

The Nokia Digital Automation Cloud (DAC) is a private wireless connectivity solution powered by MXIE designed to provide deterministic and pervasive connectivity to accelerate the digital transformation of industrial operations technology (OT) environments. It can now offer to concurrently run Wi-Fi (DAC WiFi).

Aprecomm’s automated support and Nokia’s MXIE: powering a new age in IIoT

In the latest development, Nokia has chosen to enrich their DAC WiFi solution with Aprecomm AI-powered network performance-optimizing capabilities. Aprecomm’s solutions will be available in the MXIE application catalog to help enhance DAC WiFi’s performance starting in the final quarter of 2024.

Why Aprecomm?

Aprecomm’s applications suite promises to enable industrial enterprises to optimise WiFi performance across their operations, also providing access to advanced data and analytics to monitor their networks and streamline operations, reducing costly downtime and bringing greater performance insight. The partnership includes the integration of Aprecomm’s software into Nokia‘s DAC Wi-Fi solution elements.

This new partnership marks a new application for Aprecomm’s CX applications suite that has helped both broadband service providers and businesses transform their approaches to connectivity. By using sophisticated artificial intelligence—including a unique quality of experience algorithm—Aprecomm is paving the way to an advanced monitoring and troubleshooting approach to managed WiFi, tuning the network to the unique needs of the specific operation and application in real time.

Aprecomm as an enabler and optimizer

As a network intelligence platform, Aprecomm is a leading, globally present enabler. Since its inception, Aprecomm has successfully enabled homes and enterprises to use optimizer solutions.

With its advanced, intuitive network maintenance and management capabilities, the scope for Aprecomm’s suite deployment has evolved and is now well-placed to meet the need for ensuring uninterrupted, seamless connectivity in mission-critical industrial applications.

The upcoming partnership with Nokia is a testament to its relevance and suitability. Aprecomm promises seamless connectivity through its intelligent, intuitive network solution that monitors, measures, and remediates, using AIOps to resolve, warn and rebalance the Wi-Fi network proactively.

Making use of the potent combination of automation, AI, and ML, the Aprecomm suite of products is primed to deploy, integrate, and operate smoothly, with minimal downtime, making it an unmatched feature.

Additionally, Aprecomm’s interoperability makes it a tech-agnostic offering, eliminating any concerns about incompatibility issues. Lastly, scalability is a major advantage, given the exponential growth in device numbers since the widespread adoption of industrial IoT technologies.

Network connectivity is the backbone of Industry 4.0

Securing high-speed, reliable Industrial connectivity is a top priority in an industrial environment.  Connectivity is crucial to IIoT. The IIoT is a fast-expanding realm of connected devices and sensors with additional pressure to speed up time-to-process, reduce latency and enhance real-time decision-making.

The success of IIoT depends on the ability to connect with gateways, apps, servers, routers, and other devices. Execution of tasks too can happen only when they can communicate machine to machine and exchange data. Industrial connectivity demands extensive coverage, elastic bandwidth, low latency, data security, and data throughput without adversely impacting cost.

The solution lies in smart remote monitoring and managing of networks, leveraging network intuitive, self-healing Aprecomm offerings that are designed to meet such demands.

The COVID-19 world dynamic has changed how businesses distribute goods and services, how personnel go about their everyday activities, and what sorts of services they provide. This has majorly impacted many sectors of the industry while others have had to adapt majorly. Many companies were forced to lay off employees, shutter branches and operations, and even close permanently.

COVID-19 limits infrastructure and transport sales to businesses, creating numerous new market problems. Managed service providers (MSPs) are challenged with generating new income sources as a result of these negative consequences. Big problems like the cloud migration trend and rising unpredictability among the customers have proved to be huge. At such times, an MSP needs insightful and 247 available services that can help networks in terms of big data and critical insights. This is where the Virtual Wireless Expert from Aprecomm comes in.

Problems Faced by Wireless Monitoring Networks

Because of the virus outbreak shutdowns, 51% of MSPs saw a monthly revenue drop. Many consumers found themselves were unable to process payments provided under MSP contracts.

According to another survey, the top MSP issue in 2020 due to the pandemic would be company development, followed by financial challenges, sales and marketing, and adapting to client demands. Remote access and working remotely are now driving the most substantial improvements in MSP services, with new income streams such as business operations and entrepreneurial ecosystem solutions. With such a trend, the role of the Virtual Wireless Expert by Aprecomm could be pivotal. With the addition of gaining insights and having a well-rounded network management system, MSPs could be able to get back on their feet easily.

Understanding Wireless Network Monitoring

Wireless network monitoring is a service that continually monitors and verifies a wireless channel’s smart devices, such as routers, network connections, and laptops. Wi-Fi efficiency and reliability are improved with monitoring tools, ensuring that links are never dropped or slowed. Now that staff are controlled remotely and efficiency is dependent on solid connectivity, these factors are critical for businesses of all sizes.

Businesses rely on high-quality networks that can manage conversations, video calls, video broadcasts, uploads and transfers, and other activities. There are many more gadgets to care for than it’s ever been, including Internet of Things (IoT) equipment like watches, in addition to pandemic issues and remote work. Organizations may find it difficult to deal with the ensuing congestion and connection issues that these technological advances bring.

Performance measurement is the key to improved Wi-Fi because that allows issues to be handled sooner and potentially corrected well before end-user notices. For many industries today, Wireless monitoring has changed the game. In order to keep operating efficiently, industries such as finance, healthcare, and others will have to take serious strides.

Why Network Monitoring Has Become Increasingly Important Today

As part of their managed hosting services, MSPs may begin assisting clients in locating and resolving WLAN problems. Customers want options that will continually monitor Wi-Fi results in line with contractual requirements (SLAs), give key information, track the correct metrics, and provide the user with Wi-Fi analytics in a straightforward manner. Teams also want immediate warnings when the WLAN falls below previously established benchmarks.

Every Managed Service Provider needs that one thing in their profile that sets them apart. With the help of Aprecomm’s Virtual Wireless expert, there can be a world of enhancements to the services provided. With the help of the Virtual Wireless Expert network monitoring services, you will be able to avail yourself a world of benefits such as:

• Set up mobile devices with end-to-end surveillance configured
• Be able to technologically be at your employee’s service as and when required
• Keep an eye out and be vigilant across all access-point-connected SLA’s
• Include even more service offerings as a part of your MSP profile
• Have multiple revenue streams come in to help MSPs benefit along with their clients
• Be able to offer reliant and flexible services to the client even during uncertain economic times

Enhancing your services provides additional help to consumers while also boosting your income possibilities.

The advantages grow when you offer devices or network connections that will be used in new distant Wi-Fi settings. Wireless network monitoring solutions that incorporate mobile security tools will provide proactive information into how the network services and actions to proactively develop or create systems.

Conclusion

With the help of network monitoring services, wireless networks could be perceived altogether in a different way. These networks would be ideal sources of information and crucial data for Managed Service Providers along the way. By offering network monitoring services like that of Aprecomm’s Wireless expert, many clients would benefit greatly from the wide range of services available. This added stream of services will also generate better income, creating a win-win situation for everyone.

Bangalore, February 26, 2024 — Aprecomm, a prominent network intelligence company , has announced a strategic alliance with Actiontec, one of the leading suppliers of connectivity devices. This collaboration aims to incorporate Aprecomm’s Network Intelligence products into Actiontec’s portfolio of OpenWiFi access points.. Aprecomm Virtual Wireless Expert (VWE) is a cutting-edge AIOps solution that harnesses the power of big data and machine learning. It offers Wi-Fi intelligence, streamlines IT operations, boosts efficiency, and simplifies network management.

Aprecomm’s network intelligence solution will be accessible on all Actiontec WiFi 6 access points running OpenWiFi, an open and disaggregated technology from developed by the Telecom Infra Project. Aprecomm’s technology will enhance performance overall performance of managed service providers’ Wi-Fi network operations. Users from various sectors such as enterprises, schools, hospitals, and MDUs, hospitality, among others, with ongoing network expansion requirements can now take advantage of the new self-organizing capabilities on Actiontec’s OpenWiFi-capable access points which include Intelligence Frequency Selection (IFS), Intelligence Client Steering (ICS), Intelligence Cell Adapt (ICA).

Aprecomm is achieving End-End QoE Assurance with Network Automation with products like Virtual Wireless Expert.  We are happy to bring VWE to all Actiontec OpenWiFi products with this collaboration. By optimizing the network experience, VWE will provide a quick ROI to service providers,” said Pramod Gummaraj, CEO of Aprecomm.

Customers using Actiontec OpenWiFi-capable access points can effortlessly enable the service by subscribing as needed and smoothly incorporate the Intelligent service into their current Wi-Fi networks. Aprecomm and Actiontec are transforming Wi-Fi connectivity by greatly reducing downtimes and improving the overall network experience. Thanks to AI algorithms and VWE’s cutting-edge technology, IT teams can now effortlessly detect and fix network problems across different networks, sites, access points, and end devices.

“Aprecomm VWE goes beyond traditional performance monitoring to quickly locate, diagnose, and respond to problems across different networks, sites, and devices with the power of AI” said Frank Lai, VP Business Development and Head of OpenWiFi Division, Actiontec “It allows IT teams to focus on driving business value as opposed to dealing with mundane tasks and enhances our OpenWiFi product offering,” Lai added.

Launched in 2021, OpenWiFi is a community-developed open-source platform designed to lower the cost of developing and operating Wi-Fi networks. OpenWiFi include a cloud controller SDK and switches and enterprise-grade access point firmware validated to work seamlessly together. The platform’s unique approach to Wi-Fi creates an open-source disaggregated technology stack. The OpenWiFi technology was created by Telecom Infra Project (TIP), a global community of companies and organizations that are driving open and disaggregated infrastructure solutions to advance global connectivity.

About Aprecomm

Aprecomm is an industry game-changer with an Artificial Intelligence (AI) – enabled Software Stack to understand Customer Wi-Fi Experience. Aprecomm offers cloud-based automated solutions to enhance Wi-Fi performance. Aprecomm patented technology helps in automatically and proactively troubleshooting Wi-Fi issues. This way ISPs and Enterprises will be able to fix them immediately and dramatically minimize down-time. Aprecomm solutions help enterprises, Internet Service Providers (ISP) and Technology Service Providers (TSP) improve their business standards through higher reliability, reduced expenses, and speedy ROI.

About Actiontec

Take the in-home Internet and WiFi experience to the next level with Actiontec Electronics. Our groundbreaking Optim Managed Service Assurance Platform provides a flexible, scalable, and cloud-based platform that enables service providers to remotely manage, diagnose, optimize and secure home networks. With Optim, families can enjoy fast, reliable and safe Internet throughout the connected home, while providers can increase revenue and improve customer loyalty. Our award-winning products — including Gigabit Ethernet fiber routers, high-speed VDSL gateways and home networking solutions — are deployed by some of the largest telecom carriers in North America. As a minority owned company, we’re committed to promoting diversity and are actively pushing a variety of green programs designed to reduce the carbon footprint of our company and customers. Founded in 1993, Actiontec is headquartered in Santa Clara, CA, and maintains branch offices in Colorado Springs, CO; Shanghai, China; and Taipei, Taiwan.

Aprecomm’s WiFi intelligence technology to further strengthen ACT Fibernet’s customer experience enhancement program.

Bengaluru, Feb 21, 2024: Aprecomm has partnered with ACT Fibernet (Atria Convergence Technologies Ltd.), India’s largest fiber-focused wired broadband ISP (Internet Service Provider), to onboard Aprecomm’s innovative technology to remotely optimize residential Wi-Fi connections. Aprecomm’s AI technology will help ACT Fibernet better understand the in home Wi-fi  experience, thus enabling interventions and optimizations that improve in home Wi-Fi performance for customers and bring down the customer issue resolution time and for its two million plus connected households.

Aprecomm’s AI Engine allows ACT to convert its household connections to A.I.-enabled Smart WiFi access points. The technology offers proactive monitoring and measuring of the Wireless Experience of the connected devices and provides real-time insights to improve the reliability and performance of the network.

Pramod Gummaraj, CEO of Aprecomm, said, “Thrilled to collaborate with ACT and introduce cutting-edge technology into their network, resulting in a significant decrease in customer support handling time and a remarkable enhancement in the customer experience. Aprecomm will be bringing more innovation towards Network in the upcoming months.”

Speaking on the development, Dr. Sarath Kumar, CTO, ACT Fibernet, said, “We have tested this technology in our labs and are excited by its prospects. We look forward to integrate Aprecomm’s cutting-edge technology into our network to help provide visibility and analytics of wi-fi performance. We are confident that this will enhance our customer experience immensely. This partnership signifies our commitment to providing top-notch services and staying ahead in the industry.”

“With Aprecomm’s vendor-agnostic technology, ACT can now manage and monitor CPEs through a unified interface, ensuring an assured internet experience for their customers” said Guharajan Sivakumar, CTO of Aprecomm.

The measurable improvements offered by the integration between ACT and Aprecomm also lead to lower maintenance costs and improved customer satisfaction for one of the country’s fastest-growing ISPs.

About Aprecomm

Aprecomm is an industry game-changer with an AI-enabled Software Stack to understand Customer Wi-Fi Experience. Aprecomm offers cloud-based automated solutions to enhance Wi-Fi performance. Aprecomm’s patented technology helps in automatically and proactively troubleshooting Wi-Fi issues. This way ISPs and Enterprises will be able to fix them immediately and dramatically minimize down-time. Aprecomm’s solutions help enterprises, ISPs, TSPs improve their business standards through higher reliability, reduced expenses, and speedy ROI.

About ACT

ACT Fibernet, one of India’s largest wired ISPs (Internet Service Provider) in India. ACT Fibernet is headquartered in Bengaluru and has operations in 24 Indian cities with more than 2 million customers. ACT Fibernet is known for its cutting-edge technology and high-speed broadband connectivity that the company provides to its customers. ACT Fibernet was the first broadband service provider to bring 1 Giga speed connectivity in India to the city of Hyderabad in 2017, followed by Bengaluru and Chennai in 2018. ACT Fibernet recently launched broadband plans which includes all famous OTT platform subscription as part of a bundle.

Bangalore, November 07, 2023

Aprecomm, a world-leading network intelligence provider, has announced its partnership with TecExpert Brasil for distribution of its products across Brazilian territory.

This engagement will bring Aprecomm’s AI-enabled network intelligence suite of products to Brazilian broadband service providers and enterprises.

Communication services providers in Brazil can now benefit from Aprecomm’s network-intelligence cloud to optimize performance, reduce downtime and resolve subscriber issues faster. Further, enhanced visibility and automated root-cause analysis from Aprecomm solutions will help bring down operational expenses and improve network quality of experience for end users.

Pramod Babu, CEO of Aprecomm Private Limited, said, “TecExpert Brasil’s partnership with us is an absolute pleasure. Users throughout the Brazilian region will now have access to our network intelligence solution, and the products of Aprecomm will now enhance the network experience of users in the TecExpert Brazil distribution network.“

Leonardo Luis Slaviero, Founder and CTO, TecExpert Brasil spoke about the partnership and said, “Aprecomm will be achieving wider penetration across Brazil. TecExpert Brasil will be distributing Aprecomm’s Virtual Wireless Expert, a quality of experience software among its network of ISPs and distributors enabling users from Brazilian region to enjoy enhanced internet experience.”

Aprecomm’s network intelligence has traditionally helped service providers bring low-cost reliability and superior performance through edge-AI technology that brings complete automation in support workflow and network optimization.

Guharajan Sivakumar, CTO, Aprecomm Private Limited, said, “We are excited to see the reception our Artificial Intelligence based solutions is receiving across geographies. With TecExpert Brasil as our partner across Brazil, Aprecomm’s user base will be growing wider.”

About Aprecomm

Aprecomm provides Artificial Intelligence (AI) enabled Software Stack to measure WiFi Experience for broadband and enterprise users. Aprecomm’s patented WiFi intelligence solutions help improve subscriber’s quality-of-experience by proactively identifying and troubleshooting WiFi issues. This helps ISPs and Enterprises improve support efficiency, reduce downtime, and bring down operating costs. Aprecomm solutions currently manage more than five million WiFi equipment and have proven positive ROI for communication service providers across the world.

About TecExpert Brasil

TecExpert Brasil is a Brazilian System Integrator company dedicated to address connectivity issues on Wireless Technology for Enterprise and Mission Critical Solutions. With more than 7 years in operation and 20+ years of experience in Telecommunications and IT markets, your team develops projects focused to offer cost-benefit solutions to local base. TecExpert today is involved in the most successful achievements in local market, as 1st WiFi6E 6GHz demo in Brazil, participation in major events as Brazilian F1 GP, as like solutions for Mining, Port and Logistics. TecExpert is Wireless Broadband Alliance member, to engage OpenRoamingTM service in Brazil, as like is BluetoothTM and Telecom Infra Project (TIP) member.

Bangalore, October 18, 2023. Aprecomm, a pioneering network intelligence provider for broadband infrastructure, has announced its global collaboration for powering Mercku’s WiFi mesh devices.

The partnership will enhance Mercku’s innovative WiFi connectivity solutions with Aprecomm’s AI-enabled analytics platform.

Mercku equipment will now have out-of-the-box support for Aprecomm’s network intelligence cloud, which helps optimize connectivity experience for homes and small businesses. Communication service providers using Mercku WiFi equipment will now have complete visibility to the network and can resolve customer equipment inquiries in minutes, leveraging the fully automated root-cause analysis.

Speaking about this partnership, Pramod Gummaraj, CEO, Aprecomm said, “Aprecomm’s strategic partnership with Mercku will transform WiFi experience management for ISPs in Mercku’s markets. We will empower ISPs to improve broadband rollout efficiency with our unique technology, propelling us to unparalleled success.”.

“At Mercku, we pride ourselves on marrying art with technology, turning into solutions which both users and operators love.” says Shi Ge, Co-Founder and CEO, Mercku. “With Aprecomm Wi-Fi Intelligence integration, Mercku’s ISP partners can further reduce operating costs, while providing more reliable connectivity experience to the end-user.”

Guharajan Sivakumar, CTO, Aprecomm spoke about the partnership and said, “Our artificial intelligence-based solution boosts WiFi performance, giving Mercku users a flawless internet experience and Service Providers cutting-edge technology to understand subscriber experience.”

About Aprecomm
Aprecomm provides Artificial Intelligence (AI) enabled Software Stack to measure WiFi Experience for broadband and enterprise users. Aprecomm’s patented WiFi intelligence solutions help improve subscriber’s quality-of-experience by proactively identifying and troubleshooting WiFi issues. This helps ISPs and Enterprises improve support efficiency, reduce downtime, and bring down operating costs. Aprecomm solutions currently manage more than five million WiFi equipment and have proven positive ROI for communication service providers across the world.

About Mercku.
Founded in 2017 in Waterloo, Canada, Mercku is transforming how businesses offer their users smart home devices and services. Built on decades of design and engineering expertise, Mercku’s founders have over 450 patents in wireless technology and bring proprietary innovation to the world of connectivity. Mercku’s relentless innovation and thought leadership transforms the Wi-Fi and smart home space with their latest connectivity-as-a-service suite of hardware, software, and premium features.

Bangalore, Mar 24, 2022:  Aprecomm, a leading global technology provider of Network Intelligence, announced today that Netplus, one of leading Internet Service providers in India has selected Aprecomm solutions to remotely monitor, manage Quality of Experience (QoE), optimize residential Wi-Fi connections and simplify deployment process with Zero Touch Provisioning (ZTP).

Netplus would be rolling this intelligence to all their current and future subscribers spanned across 400+ cities. Aprecomm’s technology also provides centralized vendor agnostic CPE provisioning, management and pro-active QoE measurement with actionable recommendations to improve Subscribe Internet Experience across homes.

Pramod Gummaraj, CEO, Aprecomm, said, “We are very excited to work with Netplus and roll out our innovation to improve subscribers internet experience. Aprecomm apart from bringing the innovative products like Virtual Wireless Expert (VWE) to last mile Customer Premise Equipment (CPEs), is also extending this intelligence to every possible element in the Network chain, CPEs, OLTs, SD-WANs etc”

Speaking on the development Fastway Transmissions Group CEO Mr. Prem Ojha, said that “This move is a part of our strategy to provide best services delight to our customers. Netplus is consistently striving towards improving the user experience to maintain its leadership position in the service industry. This partnership with Aprecomm’ s Network Intelligence is yet another step in this direction”

With the deployment of this solution the emphasis will be more on proactive management of network and services which will take the user experience to next level.

Aprecomm Network Intelligence will offer measurable subscribers experience and will help Netplus to reduce operating costs and improve customer satisfaction.

“With Aprecomm’s Highly scalable & Distributed Network Intelligence, Netplus will be able to seamlessly manage and analyse millions of CPE through a unified interface and provide best experience to the subscribers”  said Guharajan Sivakumar, CTO, Aprecomm

About Netplus Broadband

Fastway group is pioneer in digital entertainment services and dominant market leader in this space. Netplus Broadband is an internet arm of Fastway Transmissions which is the fastest growing ISP in the region providing Next-Gen Services.

Netplus Services Includes: FTTH Broadband, Voice, OTT & Video Services. It delivers services to 6 million home passes through 14K+ channel partners.

About Aprecomm

Aprecomm is an industry game-changer with an AI-enabled Software Stack to understand Customer Wi-Fi Experience. Aprecomm offers cloud-based automated solutions to enhance Wi-Fi performance. Aprecomm’s patented technology helps in automatically and proactively troubleshooting Wi-Fi issues. This way ISPs and Enterprises will be able to fix them immediately and dramatically minimize down-time. Aprecomm’s solutions help enterprises, ISPs, TSPs improve their business standards through higher reliability, reduced expenses, and speedy ROI.

Public Wi-Fi deployments are on the rise. Governments across the Worlds has realized the need for connectivity at every corner of the country that will provide opportunities to create new jobs, improve agricultural productivity, remote education and enhance local public services. In US, FCC’s have setup Emergency Connectivity Fund (ECF) and Rural Digital Opportunity Fund (RDOF) for $7.17 and $20.4 billion respectively that will guarantee higher internet speeds and will help schools and libraries to provide tools and services to their communities. Similarly, India announced PM-WANI scheme, aims to increase internet connectivity across the country by implementing a decentralized system of public access points to bridge the digital divide. 

The challenges of deploying digital connectivity in rural and remote areas are not limited to just longer distances and rough terrain – the challenge is post deployment to operate and sustain the models to provide a reliable connectivity which decides the success or failure of these projects. 

 Aprecomm & HFCL joint Whitepaper explores these challenges faced and innovative measures to provide reliable connectivity in a rural-Wi-Fi deployments. In it we analyze: 

• What Wi-Fi service delivery challenges do Service Providers face in Public Wi-Fi Deployments 
• What are the complexities and expenses incurred by Service Provides to operate a Rural WiFi Network.
• How QoE (Quality of Experience) measurement can act as Automated Feedback System leading to Proactive Maintenance 
• How Aprecomm’s VWE (Virtual Wireless Expert) can aid and its uniqueness
• Opex Saving obtained by using products like Aprecomm VWE
  

  Download the White Paper for more technical information & insights: “Reduced OpEx and Assured SLAs in public Wi-Fi Deployment through intelligent QoE measurement”