CommScope (NASDAQ: COMM), a global leader in network connectivity, announced today a new RUCKUS® Pro AV portfolio—a dedicated suite of wired and wireless networking solutions compliant with leading AV standards, tailored to the unique demands of professional AV installations, to provide the end user with a delightful experience.
This RUCKUS Networks portfolio includes out-of-the-box, one-click support for leading AV standards, protocols and ecosystems such as NDI, DANTE, QSYS, AES65, Crestron, and SONOS. This is accomplished via three product categories: AV-enhanced enterprise-class Wi-Fi 6 and 7 access points (APs), AV-enhanced enterprise-class ICX® switches with ready to go smart AV Profiles, and cloud-based remote management services for AV MSPs.
“The CommScope RUCKUS Pro AV purpose-driven portfolio represents our commitment to our installer and service provider partners in the high-end residential and commercial AV market,” noted Bart Giordano, SVP and president, Networking Intelligent Cellular and Security Solutions, CommScope. “We’re leveraging our expertise in enterprise-grade wired and wireless connectivity to address the professional AV industry’s shift to IP-based technologies, with a focus on compatibility with the latest Pro AV industry protocols. By offering new high-performance, AV-specific networking solutions, we’re giving our partners more opportunities to improve efficiency and revenue as they deliver the next generation of professional AV systems.”
APs for RUCKUS Pro AV
RUCKUS Unleashed™ Wi-Fi 6 and 7 APs, including RUCKUS R770, are field-proven and optimized for RUCKUS Pro AV installations to meet the demands of tomorrow’s AV over IP applications.
Switches for RUCKUS Pro AV
New ICX switches are rapidly deployable out of the box with native support for leading AV standards, protocols, and innovations. Each switch unit features ethernet ports on the back for tidy cable management and a compact, rack-mountable form factor that fits today’s popular AV equipment.
Remote Monitoring & Management for RUCKUS Pro AV
Built-in support for the most popular AV protocols with remote security and monitoring services are seamlessly integrated via hosted cloud-based software for managing geographically dispersed networks. Together with RUCKUS hardware solutions, remote monitoring offers AV installers and MSPs unrivaled enterprise-grade security and monitoring with minimal system management resource requirements.
“RUCKUS Pro AV solutions represent a significant leap forward in our industry, delivering Wi-Fi and wired performance that is not just exceptional, but purpose-built for the unique needs of the AV market,” stated Bjørn Jensen, CEO, WhyReboot. “These solutions are the result of years of collaboration, the introduction of AV profiles that streamline the configuration process along with the long-requested and highly anticipated form factor containing rear ports, are a testament to our shared vision. We are proud to have teamed with RUCKUS Networks to bring this transformative technology to our customers, enhancing their experiences with seamless and reliable connectivity.”
“RUCKUS Pro AV solutions deliver the performance and robustness required by our installer base that work out-of-the box for AV,” stated Kevin Luther, CEO, Blackwire Designs. “We are super excited to bring these enterprise-class solutions to our customers.”
The RUCKUS Pro AV portfolio APs and remote monitoring and management service are available immediately, while the ICX switches are anticipated to be available in Q4, 2024. For more information, please visit the RUCKUS website.
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CommScope and the CommScope logo are registered trademarks of CommScope and/or its affiliates in the U.S. and other countries. For additional trademark information see https://www.commscope.com/trademarks. Wi-Fi, Wi-Fi 6 and Wi-Fi 7 are trademarks of the Wi-Fi Alliance. All other product names, trademarks and registered trademarks are property of their respective owners.
About CommScope:
CommScope (NASDAQ: COMM) is pushing the boundaries of technology to create the world’s most advanced wired and wireless networks. Our global team of employees, innovators and technologists empower customers to anticipate what’s next and invent what’s possible. Discover more at www.commscope.com.
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News Media Contact:
Luke Hamer, CommScope
Luke.Hamer@commscope.com
Financial Contact:
Massimo Disabato, CommScope
Massimo.Disabato@commscope.com
This press release includes forward-looking statements that are based on information currently available to management, management’s beliefs, as well as on a number of assumptions concerning future events. Forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, which could cause the actual results to differ materially from those currently expected. In providing forward-looking statements, the company does not intend, and is not undertaking any obligation or duty, to update these statements as a result of new information, future events or otherwise.
Source: CommScope
Today’s hotel guests expect more than just a comfortable bed and a warm welcome. They’re also looking for connectivity, entertainment, and more. To help hotels in the UK better serve their guests, WorldVue has recently expanded into the region. We provide comprehensive local service with the guest-centric technology hotels need to create a modern and memorable experience.
With decades of experience in the hospitality industry, WorldVue has the expertise to serve hospitality customers worldwide. We believe well-designed and well-built technology improves asset values by supporting a digital guest experience. The most efficient, effective, and least expensive method to operate technology is through converged IP networks using one supplier.
Here are some ways that WorldVue can help you improve your operations and enhance your guest experience.
One Expert Vendor for a Better Experience
When it comes to property management, focusing solely on up-front costs can be misleading. Often, the “cheaper” option can lead to higher expenses down the line due to increased management complexity and the need for frequent updates, repairs, and additions.
Instead of opting for the lowest bidder, consider the long-term benefits of partnering with an expert vendor like WorldVue. With our “Power of One” philosophy, we aim to become each property’s trusted advisor on their technology. We offer comprehensive solutions that enhance performance, simplify maintenance, and ensure greater accountability.
WorldVue recommends, designs, and installs total solutions to meet a property’s needs, wants, budget, and specifics. Our goal is to help you provide the best possible guest experience that’s easier and more cost-effective to manage and maintain.
Local Service and Support
Hoteliers need a technology partner that’s accessible and accountable. The WorldVue promise is “We Deliver, Every Time, No Exceptions.” We achieve this in part through our local installation, service, and support teams.
To support our hotels through design, implementation, and operation, we provide properties with a dedicated client success manager, proactive monitoring, and a 24/7/365 multi-lingual support desk. We maintain a global smart-hands network, including WorldVue engineers and partners who are ready to serve properties in every one of our service regions. Our team of technology engineers, systems designers, and project managers are dedicated to your development and success.
Fast, Reliable Connectivity with Simplified Management
Guests want great WiFi – over 90% of hotel guests say that’s the most important amenity when they stay at a hotel. WorldVue has been providing guest WiFi and related services to hotels for over 20 years, and we are now the #1 choice of multiple major hotel flags for GIA/HSIA.
With the goal of delivering a better guest experience, we design, install, and support wired and wireless networks. This includes the entire process from site survey and equipment selection to installation and ongoing maintenance and management. Our converged networks enable simplified management and an improved guest experience.
We provide your hotel with the latest equipment, monitor and manage your network, and deliver 24/7/365 technical support. Owners and managers no longer need to worry about usage, security, or network issues – our team of experts can take care of that for you.
A Wide Variety of In-Room Entertainment Options
Guests also expect a variety of on-demand entertainment options in the guest room. For example, a recent study by Hilton found that a quarter of UK travellers currently use streaming services to relax, and this number is growing. As a leading provider of integrated in-room entertainment experiences, WorldVue can help hotels offer the options guests want.
The flagship offering of WorldVue, the WorldVue Entertainment HUB™, aka “The HUB™,” is a fully customisable in-room entertainment solution to meet and exceed your brand’s expectations and your guests’ desires. The HUB can use many different paths to the room, including IPTV, COAX, or hybrid, so you can upgrade your in-room experience without rewiring your property!
The HUB is the hotel room’s managed gateway to digital transformation. It includes a customised interface for your property. A full range of features helps you create and maintain the best experience and keep guests coming back.
The ultimate in-room entertainment solution personalized by guest content, the HUB integrates third-party devices with TV services. This allows guests to access apps and stream personalized content from their devices to the hotel TV. The HUB can even integrate with your PMS, as well as IoT smart room controls.
The HUB also offers opportunities for hotels to market their property to their guests. From the moment of guest check-in, when the TV is turned on in the room in anticipation of the guest’s arrival, to the time the guest checks out using the convenient in-room checkout feature, WorldVue provides the hotel with the ability to upsell, build brand loyalty, and increase guest satisfaction scores.
The Latest Technology for Improved Security
WorldVue’s Connected Security solution can also help you implement security as a fundamental aspect of your technology ecosystem. This solution enhances data protection by integrating global threat intelligence and advanced security controls. It also supports edge computing while safeguarding against evolving cyber threats.
Additional Solutions
WorldVue offers solutions beyond GIA/HSIA and entertainment, including low-voltage cabling, audiovisual solutions, and digital signage. By providing multiple scalable solutions with one point of contact for installation, service, and support, WorldVue can offer the best possible service to our customers while simplifying their technology.
Your Trusted Partner for a Great Guest Experience
WorldVue offers a complete range of solutions to ensure the best possible experience for guests. We provide a strategic advantage through our deep understanding of the hospitality industry, a commitment to customisation, and a dedication to service that ensures your investment in technology enhances both guest satisfaction and operational efficiency.
From managed services to digital transformation, WorldVue is a single point of contact for all your property’s technology needs. Our team of technology engineers, systems designers, project managers, and support professionals continues to help design, install, and support solutions that enhance your property’s value.
WorldVue designs solutions to meet the needs of today’s travellers while providing the flexibility and support that hotels require. With 50 years of experience in the hospitality market, we can help you create a hotel experience that is not only modern but truly memorable for your guests.
Houston-based company leverages the transformative, patented platform to deliver enhanced guest experience at Loews properties by 2027
HOUSTON (September 10, 2024) – WorldVue, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announced that they will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will eventually deploy the WorldVue HUB™ within its guest rooms, further enhancing the guest experience.
This new offering represents an significant advancement in in-room entertainment for New York based, Loews Hotels. WorldVue HUB™ will be integrated into 26 hotels, over the course of the next three years, including eight properties in Orlando, Florida. WorldVue first deployed the HUB™ platform at the Loews Arlington Hotel in early 2024 as a pilot property.
“We look forward to servicing every property within Loews Hotels & Co, a name that truly stands out for its exceptional service and dedication to customer satisfaction,” said David Goldstone, Executive Vice President and chief revenue officer at WorldVue. “At WorldVue, we are passionate about delivering top-notch service, providing Loews a dedicated contact in every department to ensure every installation and on-going support is treated with urgency and consistency.”
WorldVue HUB™ is a fully customizable in-room entertainment solution designed to enhance the brand and meet guests’ expectations, offering a comprehensive entertainment experience tailored to their preferences. From patented secured casting, streaming apps, events calendar, guest messaging, in-room checkout, live streaming of events, system integrations and more, WorldVue HUB™ helps hotel properties build brand loyalty, entertain guests and increase guest satisfaction.
Loews Hotels and WorldVue have been working together to integrate systems, Delphi and Cendyn, to implement automatic updates within the HUB digital compendium. These integrations will optimize processes and ensure data consistency by property such as providing groups with zoning and personalities, automatically update property amenity information, corporate event displays and more.
With WorldVue HUB™, guests will enjoy a seamless and personalized entertainment experience, enhancing their overall stay. This collaboration underscores WorldVue’s commitment to innovation in hospitality technology, setting a new standard for guest satisfaction and loyalty in the industry.
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ABOUT WORLDVUE
WorldVue® is a trusted provider of video, advanced connectivity and professional services to properties and enterprises across the world. With a dedication to customer service, WorldVue is leading the way in delivering innovative technology solutions that enhance the resident, guest, and staff experience. From managed services to digital transformation, WorldVue is a single point of contact for all property technology needs.
Founded in 1975, WorldVue is a privately held company headquartered in the United States with offices in Canada, Mexico, United Kingdom, Netherlands, Dubai, Singapore and Australia. The company serves over 8,000 properties and over 980,000 rooms.
Media Contacts:
Sydney Holsclaw
Phase 3 Marketing & Communications
Ella Steele
WorldVue
New Nighthawk M7 Pro Mobile Hotspot Debuts at AT&T
San Jose, Calif. – Sept. 10, 2024 – NETGEAR®, Inc. (NASDAQ: NTGR), the leading provider of innovative and secure solutions for people to connect and manage their digital lives, today expanded its portfolio of high-performance WiFi 7 devices with the introduction of the Nighthawk M7 Pro Mobile Hotspot (MR7400). Based on NETGEAR’s nearly 30 years of pioneering network expertise, powered by the Qualcomm® Snapdragon™ SDX75 chipset and running on AT&T’s reliable 5G network, the M7 Pro provides flexible, high-speed connectivity for consumers and businesses anywhere, anytime.
Whether it’s working remotely, staying in touch with family and friends, or enjoying entertainment on the go, having a reliable, secure and fast internet connection anywhere can make a huge difference in productivity, convenience, and satisfaction. The Nighthawk M7 Pro Mobile Hotspot conveys the benefits of WiFi 7 and 5G technology, which offer faster speeds, lower latency, and better coverage than ever before. The M7 Pro provides a strong, reliable connection with 5G speeds of up to 6 Gbps[1]. With tri-band WiFi 7 and dual-band concurrent operation, it unleashes aggregated WiFi speeds of up to 5.8 Gbps[2].
“We’re raising the bar once again by packing secure, cutting-edge performance, based on our decades of experience, into an elegant pocket-sized package with the M7 Pro,” said David Henry, president & GM of Connected Home Products and Services at NETGEAR. “We’re proud to partner once again with AT&T 5G to unveil another world’s first and deliver an unparalleled solution for anyone who needs blazing fast, reliable WiFi anywhere they go.”
Powerful, secure connections on the go and at home
Consumers working from home or on the road, traveling for business or pleasure, can enjoy best-in-class technology that supports current and future 5G Sub-6 and effortless connections with any WiFi device whether it’s 5G compatible or not. On the road, traveling for business or pleasure, secure WiFi is imperative. Public WiFi, while convenient, is not secure and not worth risking confidential business information or a personal bank transfer. The M7 Pro provides a portable, private WiFi connection with a built-in firewall for up to 64 devices in any place that has cellular coverage. The hotspot makes 8K streaming, gaming and video conferencing virtually seamless and lag-free. In the home, it can be connected via the 2.5G internet port, act as a failover for a wired broadband connection, or integrate into an existing home router.
For businesses large and small
Perfect for small or remote offices, mobile businesses and pop-up locations, the new mobile hotspot is also ideal as a primary connection for businesses in the manufacturing, construction, health care and food and beverage industries, providing high-speed connectivity, scalability, flexibility and an enhanced customer experience. It can be an essential part of NETGEAR’s total network solution or integrated into existing business networking infrastructures using NETGEAR’s Insight Pro. Insight Pro facilitates simple device onboarding, configuration and management form a single pane of glass and comprehensive reporting, including devices usage, cellular signal strength, battery levels and more on all devices deployed.
Technical specifications
M7 Pro is enhanced by a vibrant 2.8-inch touch screen display and a removable 5040mAh Li-ion battery that provides up to 10 hours of usage. An omnidirectional MIMO antenna, sold separately, boosts performance indoors or in fringe network areas. Nighthawk M7 Pro Mobile Hotspot (MR7400) is available starting today for $449.99 on ATT.com. AT&T Enterprise Business customers can purchase the M7 Pro for $349.99 with a two-year agreement or $299.99 with a three-year agreement.
About NETGEAR, Inc.
NETGEAR® (NASDAQ: NTGR) has pioneered advanced networking technologies for homes, businesses, and service providers around the world since 1996 and leads the industry with a broad range of award-winning products designed to simplify and improve people’s lives. By enabling people to collaborate and connect to a world of information and entertainment, NETGEAR is dedicated to delivering innovative and advanced connected solutions ranging from mobile and cloud-based services for enhanced control and security, to smart networking products, video over Ethernet for Pro AV applications, easy-to-use WiFi solutions and performance gaming routers to enhance online game play. The company is headquartered out of San Jose, Calif. with offices located around the globe. More information is available from the NETGEAR Press Room or by calling (408) 907-8000. Connect with NETGEAR: Facebook, Instagram and the NETGEAR blog at NETGEAR.com.
©2024 NETGEAR, Inc. NETGEAR, NETGEAR Nighthawk, NETGEAR Insight and the NETGEAR logo are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its affiliates in the United States and/or other countries. Other brand and product names are for identification purposes only and may be trademarks or registered trademarks of their respective holder(s). The information contained herein is subject to change without notice. NETGEAR shall not be liable for technical or editorial errors or omissions contained herein. All rights reserved.
Source: NETGEAR-G
U.S. Media Contact:
Valerie Motis
U.S. Sales Inquiries: (408) 907-8000, sales@netgear.com
[1] This mobile hotspot has a maximum 5G speed of up to 7.5Gbps. Your actual speed will depend on multiple factors including (but not limited to) your ISP supporting at least 800MHz of 5G Sub-6, your ISP’s data plan restrictions, distance to your ISP’s 5G tower, network congestion, location of the mobile hotspot at your premise, and any obstructions between the mobile hotspot and your ISP’s 5G tower.
[2] Maximum wireless signal rate derived from IEEE 802.11 specifications. Actual data throughput and wireless coverage will vary and be lowered by network and environmental conditions, including network traffic volume, device limitations, and building construction. NETGEAR makes no representations or warranties about this product’s compatibility with future standards.
The WaveCore is a PTP (point-to-point) layer 2 Ethernet bridge that operates on PoE (power over Ethernet) or a 12V DC input. Testing with select customers earlier this year has shown results such as a 3Gbps connection through 8″ of concrete in the middle of a 54-foot link and a 4Gbps connection through a 12″ concrete wall in a garage that was in the middle of a 6-foot link.
Concrete walls average 20 cm / 8 in. or more in Commercial Real Estate (CRE) buildings around the world. These types of walls can form a building’s perimeter, serve as interior load bearing walls and as protection for spaces such as fire control or network server rooms. Connecting rooms or production areas separated by such walls can be even more problematic than connecting scores of Wi-Fi APs and other equipment in a wide open and spacious factory floor, as it often involves drilling a hole averaging 6″ in diameter through the wall, which is known as “core” drilling.
Furthermore, almost all floors in CRE structures are made up of concrete and rebar with a thickness of 4 to 5 inches minimum. To connect the floors, current practice consists of either routing cables to the nearest elevator riser shaft or existing riser or drilling through the floor.
In addition the WaveCore will prove useful in meeting connectivity requirements for fire control rooms. Such rooms are often located in the basement and surrounded by thick concrete walls. These rooms are mandated to have connectivity to the outside world (to the fire department and perhaps other first responder entities) and today typically use 3G connections. Unfortunately for building owners, 3G is now being phased out and 5G does not have the signal propagation to penetrate concrete walls and/or ceilings. Instead of core drilling to connect the outside world to the fire control system with a cable, a WaveCore link can deliver this connectivity cheaper and faster.
“We have proven with customers for more than a year now that the WaveTunnel provides cost-effective Gigabit-speed connectivity in MDUs, factories, warehouses, conference centers and other similarly large properties,” said Vivek Ragavan, CEO of Airvine. “However, we could not achieve the company’s founding vision of providing pervasive indoor wireless connectivity because we literally kept running into concrete barriers. The WaveCore system surmounts these obstacles and enables us to connect wirelessly any building with any floor plan anywhere.”
The combined WaveTunnel and WaveCore solution is managed by the VineSuite software platform, which facilitates network set-up and operation.
“We trialed the WaveCore bridge at one of our facilities and we were amazed by the ability of the WaveCore bridge to blow through several inches of concrete with a multi Gbps signal,” said JP Plouffe, Regional Vice President of CSI. “We can see where the WaveCore would save us considerable time and money when we need to connect adjacent rooms or areas separated by such a barrier.”
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In my three-decade-long career, I have had the privilege of undergoing extensive training in various aspects of cybersecurity, network security, and computer forensics. With numerous certifications and over 900 hours of specialized training from the NSA and the National Cryptographic School (NCS), and more than 600 hours from the FBI and the FBI Academy in Computer Forensics, I have always been committed to staying at the forefront of this ever-evolving field. As a result, I’ve found that to be successful in cybersecurity, it is crucial to remain committed to continuous learning and stay aware of industry developments. That’s why I recently completed a course that stands out as one of the best I have ever taken: “Performing CyberOps Using Cisco Security Technologies” at Cisco University. I’d like to share my thoughts with you about the value it has added to skills set, and can add to yours as well.
The Cisco University experience
First off, Cisco University offers a plethora of courses designed to enhance your skills and knowledge in various networking, security domains, forensics, incident response and more. The great thing is you can join “Cisco U” for free, and they offer a massive amount of free courses offerings. So, you can dive right in without any expense. And although some courses do involve a fee, I have found they are well worth the expense.
Cisco University’s “Performing CyberOps Using Cisco Security Technologies” course was particularly exceptional. I learned so much. Despite the early mornings and late nights working around my day job, the experience was incredibly rewarding. The course was definitely challenging, but the knowledge and skills I gained were well worth the effort.
Why Cisco University training is Worth your time
Having accumulated a significant amount of training and certifications over the years, I can confidently say that Cisco University training programs are unparalleled. The “Performing CyberOps Using Cisco Security Technologies” course utilized Cisco’s security portfolio in a Security Operations Center (SOC) environment, making the learning experience both real and hands-on. This practical approach is what sets Cisco University training apart from others.
Cisco University provides engaging labs and learning through Cisco dCloud. The dCloud lab provided an unparalleled hands-on experience that helped bridge the gap between my theoretical knowledge and practical Security Operation Center (SOC) applications, playbook, and processes using the powerful Cisco Security Portfolio tools that Cisco uses in their SOC.
Cisco dCloud provided a dynamic, cloud-based platform where I was able to
access a wide array of preconfigured virtual environments tailored to both
the course content and the various Cisco security technologies and solutions.
This immersive learning environment allowed me to experiment with real-world
scenarios during the course, troubleshoot issues, and implement real security and
incident response solutions in a risk-free setting.
The virtual classroom instruction was fantastic, but by leveraging Cisco dCloud, I had the ability to gain invaluable experience that enhanced my understanding of complex concepts. The course prepared me for real-world challenges and will definitely help me in my everyday job.
My advice after taking this class is, whether you’re a seasoned security professional or new to the field, the interactive classes and labs on Cisco dCloud at Cisco University are an essential resource for deepening your expertise and staying ahead of adversaries with cybersecurity and incident response technologies.
Course highlights: Performing CyberOPS using Cisco security technologies
The course offered by Cisco University covered a wide range of topics essential for anyone involved in cybersecurity operations. The best part was that I got to use our great Cisco Security portfolio. Here are some of the key areas covered in the class that helped expand my skills set.
Threat hunting and incident response
What I learned at Cisco University: Threat hunting and incident response involve proactively searching for and identifying potential security threats within an organization’s network (threat hunting) and systematically addressing and mitigating security incidents when they occur (incident response). Threat hunting aims to uncover hidden threats that may have bypassed automated defenses, while incident response focuses on containing, eradicating, and recovering from detected security breaches. Together, these practices enhance an organization’s ability to detect, respond to, and prevent cyber threats effectively.
Performing CyberOPS using Cisco security technologies
What I learned at Cisco University: Performing CyberOPS using Cisco security technologies involved leveraging Cisco’s suite of security tools and solutions to conduct cybersecurity operations and incident response. This included monitoring, detecting, analyzing, and responding to security threats within an organization’s network. Utilizing Cisco’s advanced technologies, such as firewalls, intrusion detection systems, and security information and event management (SIEM) platforms and XDR, enhanced the effectiveness and efficiency of cybersecurity efforts, ensuring robust protection against cyber threats.
Performing incident investigations and response
What I learned at Cisco University: Performing incident investigations and response involved systematically examining security incidents to determine their cause, scope, and impact, followed by taking appropriate actions to mitigate and resolve the issue. This process included identifying the affected systems, collecting and analyzing evidence, containing the threat, eradicating the root cause, and recovering normal operations. I learned that effective incident investigations and response are crucial for minimizing damage, preventing recurrence, and improving an organization’s overall security posture.
Threat hunting basics
What I learned at Cisco University: Threat hunting basics involve the proactive search for cyber threats that may have evaded existing security defenses. This process includes using advanced techniques and tools to identify unusual patterns, behaviors, and indicators of compromise within an organization’s network. The goal is to detect and mitigate threats before they can cause significant harm. Mastery of these basics is essential for enhancing an organization’s security posture and staying ahead of potential attackers.
Threat investigations
What I learned at Cisco University: Threat investigations involve the systematic process of examining and analyzing potential security threats to determine their nature, origin, and impact. This includes gathering and analyzing data, identifying indicators of compromise, and understanding the tactics, techniques, and procedures (TTPs) used by threat actors. The goal is to uncover the full scope of the threat, mitigate its effects, and prevent future incidents. Effective threat investigations are crucial for maintaining an organization’s security and resilience against cyberattacks.
Malware forensics basics
What I learned at Cisco University: Malware forensics basics involve the fundamental techniques and methodologies used to analyze and investigate malicious software (malware). This includes identifying, isolating, and examining malware to understand its behavior, origin, and impact. The goal is to uncover how the malware operates, what it targets, and how it can be mitigated or removed. Mastery of these basics is essential for effectively responding to and recovering from malware incidents.
Performing security analytics and reports in a SOC
What I learned at Cisco University: Performing security analytics and reports in a SOC involves analyzing security data to identify trends, detect anomalies, and uncover potential threats. This process includes using advanced analytical tools and techniques to interpret data from various sources, such as network traffic, logs, and threat intelligence feeds. The findings are then compiled into comprehensive reports that provide insights into the organization’s security posture, helping to inform decision-making and improve overall security strategies.
Threat research and threat intelligence practices
What I learned at Cisco University: Threat research and threat intelligence practices involve the systematic study and analysis of cyber threats to gather actionable information about potential and existing security risks. This includes identifying threat actors, understanding their tactics, techniques, and procedures (TTPs), and monitoring emerging threats. The insights gained are used to inform and enhance an organization’s security posture, enabling proactive defense measures and more effective incident response.
Implementing threat tuning
What I learned at Cisco University: Implementing threat tuning involves adjusting and optimizing security tools and systems to improve their accuracy in detecting and responding to threats. This process includes fine-tuning detection rules, filters, and thresholds to reduce false positives and ensure that genuine threats are identified promptly. Effective threat tuning enhances the efficiency and effectiveness of a SOC by ensuring that security alerts are relevant and actionable.
Investigating endpoint appliance logs
What I learned at Cisco University: Investigating endpoint appliance logs involves analyzing the log data generated by endpoint devices, such as computers, mobile devices, and IoT devices, to identify and understand security events and incidents. This process helps in detecting anomalies, tracking malicious activities, and gathering evidence for incident response. Effective log investigation is crucial for maintaining endpoint security and ensuring the integrity and safety of an organization’s network.
SOC operations and processes
What I learned at Cisco University: SOC operations and processes encompass the day-to-day activities and workflows carried out within a SOC to monitor, detect, analyze, and respond to cybersecurity threats. These processes include threat detection, incident response, vulnerability management, and continuous monitoring of an organization’s IT environment. Effective SOC operations and processes are critical for maintaining robust security, minimizing the impact of security incidents, and ensuring the overall protection of an organization’s digital assets.
Understanding SOC development and deployment models
What I learned at Cisco University: SOC development and deployment models refer to the strategies and frameworks used to design, implement, and manage a SOC. This includes determining the SOC’s structure, operational processes, technology stack, and staffing requirements. Understanding these models is essential for creating an effective SOC that can efficiently monitor, detect, and respond to cybersecurity threats, tailored to the specific needs and resources of an organization.
Understanding APIs
What I learned at Cisco University: Application Programming Interfaces (APIs) are sets of rules and protocols that allow different software applications to communicate and interact with each other. APIs enable the integration of various systems and services, facilitating data exchange and functionality sharing. Understanding APIs is crucial for developing, managing, and securing applications, as they play a key role in enabling interoperability and enhancing the capabilities of software solutions.
Understanding cloud service model security
What I learned at Cisco University: Cloud service model security involves the strategies and practices used to protect data, applications, and infrastructure associated with different cloud service models—such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Each model has unique security requirements and responsibilities shared between the cloud service provider and the customer. Understanding these security measures is essential for ensuring data privacy, compliance, and protection against cyber threats in cloud environments.
Understanding analytical processes and Playbooks
What I learned at Cisco University: Analytical processes in cybersecurity involve systematically examining data to identify patterns, anomalies, and potential threats. These processes use various techniques, such as data mining, statistical analysis, and machine learning, to transform raw data into actionable insights. Understanding these processes is crucial for making informed decisions, improving threat detection, and enhancing overall security posture. Playbooks in cybersecurity are predefined, step-by-step guides that outline the procedures and best practices for responding to specific types of security incidents or threats. They provide a standardized approach to incident response, ensuring that actions are consistent, efficient, and effective. Playbooks help streamline operations, reduce response times, and improve coordination among security teams.
Understanding risk management and SOC operations
What I learned at Cisco University: Risk management in cybersecurity involves identifying, assessing, and prioritizing potential threats to an organization’s information assets. It includes implementing strategies to mitigate or manage these risks to ensure the confidentiality, integrity, and availability of data. Effective risk management helps organizations minimize the impact of security incidents and maintain business continuity. SOC operations refer to the processes and activities carried out within a SOC to monitor, detect, analyze, and respond to cybersecurity threats in real-time. SOC operations involve the use of advanced tools and technologies to ensure continuous surveillance of an organization’s IT infrastructure, enabling rapid incident response and threat mitigation to protect against cyberattacks.
Wrapping up: Final thoughts on Cisco University
If you are looking to elevate your cybersecurity, network security, forensics and/or incident response skills, Cisco University is the place to go. The “Performing CyberOps Using Cisco Security Technologies” course is a great example of the high-quality training that Cisco offers. It is challenging, rewarding, and incredibly informative. I highly recommend it to anyone serious about advancing their career in this very complex field.
Investing your time and effort in Cisco University training is undoubtedly worth it. The skills and knowledge you gain will not only enhance your professional capabilities but also prepare you to tackle all the hard challenges in the cybersecurity and computer forensics fields.
Everything from smartphones to blenders these days are WiFi-enabled and require internet connectivity. For smart WiFi to be effective, a network needs to determine how to identify and properly manage the device. Through years of experience, managing tens of millions of locations and billions of devices, Plume has built algorithms that can quickly and accurately determine device demands. This includes not just identification, but the technical assessment to inform how each device is handled, the necessary bandwidth and how to prioritize its position within the network traffic.
Every day, people add millions of new devices to Plume networks. In this Plume IQ, we are going to look at the devices added to Plume networks in the United States in the first half of this year.
The top device added? Smartphones, unsurprisingly. Over half (53.5%) of devices added in the first six months of the year were smartphones. Laptops and computers are in second place (15.7%) and then tablets (8.5%) are in the number three spot of added devices. After those three, comes a mix delineating how consumers interact with the internet. In descending order, the next devices are: watches (5.2%), televisions (3.8%), game consoles (3%), and set-top boxes (2.7%).
Cameras, printers and voice assistants all show up on the list of new devices added – and at the bottom of the device list – blenders. But don’t let that deter any smoothie chefs out there – we see you.
Plume identifies dozens of different device types and the data evolves daily as it learns the demands of specific makes and models. All of this information allows for network management to become personalized in each location. Device detail all ladders up to a connected, smart and unparalleled experience.
Bell launches WorkPass
Bell announced the launch of its new Bell Business Wi-Fi App, designed to empower small businesses in Ontario and Québec with an enhanced Wi-Fi experience that combines improved security, customizable guest Wi-Fi, employee and customer data insights, and simplified network management.
The Bell Business Wi-Fi App with Bell pure fibre Internet provides tools and insights to help small businesses stay securely connected and manage their operations effectively, in addition to Wi-Fi access for employees and guests. A cloud-based platform designed in partnership with Plume, the app delivers an innovative, next-level experience.
“We’re excited to launch the Bell Business Wi-Fi App, a powerful tool for small businesses. Powered by Canada’s fastest network, Bell pure fibre Internet, it offers innovative features to help small businesses thrive. This app reflects our commitment to investing in new areas of growth and new opportunities for our customers, as we transform from a traditional telco to a tech services leader.”
Award
WorkPass wins TMC 2024 Communications Solutions Products of the Year Award
Plume WorkPass was recently awarded with a Communications Solutions Product of the Year Award. The award honors exceptional products and services that enable, facilitate, and enhance voice, data, and video communications, and which were brought to market or greatly improved upon in the last twelve months.
See the list of TMC honorees here
News Roundup
“One of the things that we do to enhance corporate culture is to consistently engage and encourage our global remote teams. We connect outdoor activity throughout the year via Strava, and we frequently have employees engage in activities such as 29 minutes of outdoor activity a day for the 29 days of February. It’s a great way to do team building even though we are physically located all over the world.
For the upcoming #PlumeStrong Cycling Challenge in September we have several of our employees training to ride with us! You can check them out — and sponsor their fundraising efforts — here.”
– Jasna Mihelj Coustaury
If you’re installing products yourself, make sure they are both easy to install and simple to use. “The right smart home device should be simple to set up and fit into the existing ecosystem you may have,” says Matt Rosenberg of Plume Design, a company specializing in managed Wi-Fi services and network security.
Bell has launched its Bell Business Wi-Fi App for small businesses in Ontario and Quebec, which lets small businesses easily manage their network.
The Bell Business Wi-Fi App from California-based partner Plume, offers enhanced security with three separate Wi-Fi zones, providing increased protection for business, employee, and customer internet usage. It features an easy guest Wi-Fi experience with a customizable login portal.
Bell Canada has launched a new app for business customers to help manage their Wi-Fi networks. Available in Ontario and Quebec, the Bell Business Wi-Fi App offers security controls to separate traffic from different users, customizable guest Wi-Fi access, employee and customer data insights, and network management tools such as pod installation and scheduled access. The app is aimed at business customers using Bell’s fibre broadband services. It was developed as a cloud-based platform with Plume.
#PlumeStrong
The #PlumeStrong Cycling Challenge (#PSCC24) is on! Plume and its employees – with the help of generous corporate sponsors and individuals – are seeking to raise €1,000,000 to continue #PlumeStrong‘s mission to provide education and opportunity to communities in need.
#PSCC24 will be held from September 2-6, 2024. Our riders will begin in Zurich, Switzerland and finish in Venice, Italy. Returning #PlumeStrong Ambassador, three-time Tour de France champion, and recent winner of the Giro d’Italia, Tadej Pogačar, will join the ride for the first leg. Additional #PlumeStrong Ambassadors joining the ride include cyclists Urška Žigart, Scott Ogden and Marko Baloh.
Follow our #PSCC24 riders and all the updates from the ride on Instagram.
It’s not too late to sponsor our individual #PSCC24 riders here.
Bid on the new #PlumeStrong auction items here.
For more information and to donate directly to #PlumeStrong please visit our website.
In today’s connected world, reliable and secure Wi-Fi is a necessity, especially in Multi-Dwelling Units (MDUs) such as apartment complexes, condominiums, and student housing. Traditional Wi-Fi security methods often fall short in these environments, leading to potential security risks and management headaches. Enter Dynamic Pre-Shared Keys (dPSK aka iPSK aka xPSK aka mPSK etc), a game-changer for MDU Wi-Fi networks. Let’s explore the benefits of using DPSK in an MDU environment.
One of the primary benefits of DPSK is enhanced security. Unlike traditional Pre-Shared Keys (PSK), where a single key is shared among multiple users, DPSK assigns a unique key to each device. This means that even if one device’s key is compromised, the rest of the network remains secure. This individualized approach significantly reduces the risk of unauthorized access and potential data breaches.
Managing a Wi-Fi network in an MDU can be challenging, especially when dealing with frequent tenant turnover. DPSK simplifies network management by allowing administrators to easily add or revoke access for individual devices without affecting the entire network. This flexibility is particularly useful in environments where residents frequently move in and out, such as student housing.
With DPSK, residents enjoy a seamless and secure Wi-Fi experience. Each device is assigned its own unique key, eliminating the need for residents to share a common password. This not only enhances security but also reduces the likelihood of connectivity issues caused by incorrect password entries. Additionally, residents can connect multiple devices without compromising network performance or security.
As MDUs grow and the number of connected devices increases, scalability becomes a critical factor. DPSK offers a scalable solution that can accommodate a growing number of devices without compromising security or performance. This makes it an ideal choice for MDUs of all sizes, from small apartment buildings to large residential complexes.
Another significant advantage of using DPSK in an MDU environment is the ability to auto-assign VLANs (Virtual Local Area Networks). With DPSK, each device can be automatically assigned to a specific VLAN based on its unique key. This allows for better network segmentation and management, ensuring that traffic from different devices or users is isolated and secure. Auto-assigned VLANs can help optimize network performance by reducing broadcast traffic and improving overall efficiency. Additionally, this feature enhances security by preventing unauthorized access between different VLANs, further protecting residents’ data and privacy.
Implementing DPSK can also be a cost-effective solution for MDU operators. By reducing the need for complex network configurations and minimizing the risk of security breaches, DPSK can lower operational costs. Additionally, the simplified management process can free up IT resources, allowing them to focus on other critical tasks.
In conclusion, Wi-Fi Dynamic Pre-Shared Keys offer a robust and flexible solution for MDUs, addressing the unique challenges of these environments. By enhancing security, simplifying network management, improving user experience, and offering scalability, DPSK is a valuable tool for any MDU operator looking to provide reliable and secure Wi-Fi to their residents. GoZone’s SecurePass helps tenant self-signup and management of their own DPSK connections and also allows additional functionality such guest plans and payment for access. Talk to An Expert for more details.