Breaking News

GLOBAL Wi-Fi NEWS bulletin

– Opens new East Asian office, based in Tokyo, to help ISPs improve the quality of home connectivity in order to retain customers, lower operating costs, and increase broadband revenue

– Follows Airties’ entry into South Asia earlier this year with AI software innovation center in Bangalore, India

Tokyo, Japan & Paris, France – November 19, 2024 – Airties, a global leader of AI-driven software that improves the home connectivity experience for ISPs, today announced the appointment of John Lancaster-Lennox, former Representative Corporate Officer and President of Nokia Japan, to lead Airties’ expansion efforts across Asia. Mr. Lancaster-Lennox will oversee a new regional office based in Tokyo designated to serve Airties’ customers and partners throughout the region.

Broadband service providers rely upon Airties’ software for the ongoing optimization of their customers’ broadband experience to help reduce churn, lower operating costs, increase revenue, and innovate in new ways. Airties’ customer experience platform includes Smart Wi-Fi software for gateways; Airties Cloud and its companion app; Airties Orbit, a continuous test automation platform; and Wi-Fi mesh extenders. In addition to its new Tokyo office, Paris-based Airties has offices across Europe and the United States, and opened a new AI software innovation R&D center based in Bangalore, India earlier this year.

“We see a growing opportunity in Japan, and across Asia, which is why we are investing more in the region and why we sought out a proven leader like John Lancaster-Lennox,” said Metin Taskin, CEO and founder of Airties. “John has both the in-market experience and leadership skills to help us effectively serve ISPs across Asia, and we look forward to having him oversee our efforts across the region. In mature high-speed broadband markets, ensuring the quality of the home broadband experience is the key to customer satisfaction and retention, and Airties is here to help make that happen.”

“I am incredibly proud to join Airties at such an exciting time in the broadband industry,” said John Lancaster-Lennox, Executive Vice President and General Manager of Asia at Airties. “Airties’ value goes far beyond providing Smart Wi-Fi; it fundamentally helps ISPs solve the most pressing business issues of the day: reducing churn, lowering operating expenses, increasing revenue, and driving innovation. I am eager to help deliver all of these benefits to customers and lead our growth across Asia.”

Prior to joining Airties, Lancaster-Lennox spent 18 years at Nokia in various leadership positions across Asia, including roles in Japan, Malaysia, Indonesia, Singapore, Thailand, and most recently served as President and Representative Corporate Officer of Nokia Japan. Earlier in his career, he also held management roles at Bechtel and Open Mobile. In his new role at Airties, Lancaster-Lennox will report to Airties’ CEO and founder, Metin Taskin.

Airties’ AI-driven customer experience platform helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations. By personalizing the customer experience and optimizing home connectivity, it is designed to help improve customer satisfaction and reduce churn. Airties leverages data-driven insights to help ISPs grow revenue and deliver a premium managed broadband experience to consumers. Key software solutions include:

  • Airties Edge, Smart Wi-Fi software for gateways/routers/extenders, that intelligently directs consumers’ devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions;
  • Airties Cloud, which helps monitor and optimize Wi-Fi performance across homes, delivers insights on connected devices and application performance, and provides APIs to power operators’ customer facing support apps or a white-label Companion App from Airties; and
  • Airties Orbit, a continuous test automation platform for broadband service providers, customer premises equipment (CPE) manufacturers, and system-on-chip (SoC) manufacturers to support Smart Wi-Fi integrations and deployments.

Airties has received many prestigious industry awards for its innovations, including: “Best Home Wi-Fi Solution Award” from Broadband World Forum; “Best Wi-Fi Service Provider Solution” and “Best Home Wi-Fi Product” awards from Wi-Fi NOW; “Best Wi-Fi Innovation” and “Best-In Home Wi-Fi Network” awards from Wireless Broadband Alliance; “Best Broadband Customer Experience” from Cable & Satellite International; and numerous others. Additional information about Airties can be found at: www.Airties.com or the company’s new Japanese-language site at https://airties.jp.

As the holiday season approaches, businesses everywhere are gearing up for one of the most lucrative times of the year. Holiday shoppers are on the hunt for the best deals, exciting experiences, and convenient shopping options. But how can businesses stand out in this busy market? Wi-Fi marketing offers a powerful and unique way to engage holiday shoppers, drive sales, and build lasting customer relationships.

Here are some impactful strategies for using Wi-Fi marketing to maximize your business’s success this holiday season:

1. Offer a Festive Welcome with Customized Captive Portals

When customers connect to your store’s Wi-Fi, their first impression is crucial. A well-designed, festive captive portal can help set the holiday mood and promote your brand. Add eye-catching seasonal banners, holiday messages, and quick access to your latest promotions, discounts, or holiday event announcements on your GoZone WiFi custom captive portal. This portal serves as a powerful tool to showcase your seasonal offerings before shoppers even start browsing.

Quick Tip: Create different captive portals for key holiday events, like Black Friday, Christmas, and New Year’s, to keep your messaging relevant and timely. Use GoZone’s Splash Page Scheduler to “set it and forget it”!

2. Capture Customer Data for Holiday Remarketing

Holiday shoppers often make quick, spur-of-the-moment purchases, but you can leverage Wi-Fi marketing to keep them engaged beyond a single visit. By capturing email addresses, demographics, and interests through Wi-Fi login options, you’re gathering valuable insights to follow up with holiday offers, event invitations, and loyalty incentives.

Pro Tip: Use the collected data to segment your audience for targeted holiday email campaigns and personalized messaging. Your December shoppers may become loyal customers for the rest of the year with the right follow-up.

3. Run Exclusive In-Store Offers and Discounts

The holidays are a time when customers are actively looking for deals. Reward customers who connect to your Wi-Fi network with exclusive, in-store offers or digital coupons they can redeem during their visit. This not only adds value to their experience but also encourages purchases.

Example Campaign: After connecting to the Wi-Fi, use the URL redirect for customers to receive a message offering them a “10% discount for today only” or a special discount code. This gives customers an immediate incentive to make a purchase before they leave.

4. Encourage Social Sharing for Greater Reach

During the holiday season, people are more inclined to share festive moments and shopping finds with their friends and family. Through your Wi-Fi marketing platform, encourage customers to follow and tag your business on social media, and reward those who do with holiday perks or a chance to win prizes.

Pro Tip: Create a holiday-specific hashtag, run a photo contest, or offer a giveaway for customers who tag you in their posts. This extends your reach organically and can bring new holiday traffic into your store.

5. Showcase Holiday Gift Guides and Trending Products

Many shoppers enter stores with general ideas but aren’t sure what they want. Use your captive portal to display a holiday gift guide, seasonal trends, or bestsellers. This instantly gives customers shopping inspiration and guides them toward making a purchase.

Effective Strategy: Showcase gift ideas with Automated Marketing Campaigns for different recipients (e.g., “Gifts for Him,” “Gifts Under $50”) to cater to a wider range of shoppers and make their decisions easier.

6. Offer Premium Wi-Fi for Increased Time in Store

Consider offering a tiered Wi-Fi experience to encourage shoppers to stay longer. Provide basic free access and then offer a premium experience with faster speeds for those who sign up for an account, make a purchase, or engage with a short promotional video with Ads4WiFi. This strategy keeps customers in-store longer, where they’re likely to discover more items.

7. Collect Customer Feedback for Post-Holiday Improvements

The holiday season provides valuable insights into your customers’ preferences and behaviors. Leverage Wi-Fi marketing to request feedback from shoppers regarding their holiday experience with your brand. This will give you a jumpstart on areas of improvement and help you identify trends and preferences that can guide your future offerings.

Quick Win: Add a quick survey or feedback form that pops up as customers disconnect from Wi-Fi, offering them a small incentive, like a discount on their next visit, to encourage participation.

The Bottom Line: Make This Holiday Season a Success with Wi-Fi Marketing

The holiday season is the ideal time to engage customers through Wi-Fi marketing and create an interactive shopping experience that boosts sales and brand loyalty. From custom captive portals to exclusive deals and social sharing, these Wi-Fi marketing strategies can turn seasonal traffic into long-term growth. This year, enhance your holiday strategy by making Wi-Fi marketing a key part of your toolkit and ensure your business

With the Thanksgiving holiday around the corner, many businesses may have limited staff on-site, making reliable, uninterrupted surveillance more important than ever. Zyxel’s IP Surveillance solutions provide high-resolution, easy-to-manage digital IP cameras that offer clear monitoring when needed most. Our advanced PoE switches are designed specifically for surveillance applications, ensuring security systems stay active and responsive while you focus on enjoying the holiday.

 

Key Features of Zyxel IP Surveillance Solutions:

  1. Worry-Free PoE Power Budget

Our PoE switches are designed with a large power budget to support multiple IP cameras across all connected ports, allowing for hassle-free installation and operation.

  1. Additional Uplink Ports

Equipped with extra uplink ports, our surveillance switches allow for expanded surveillance networks without using ports reserved for IP cameras.

  1. Flexible Port Options

Zyxel offers a wide range of surveillance switches from unmanaged to managed series, with models available in various sizes to accommodate CCTV installations of any scale.

  1. Extended Transmission Range

Surpassing the standard 100-meter limit, our surveillance switches offer an extended range of up to 250 meters, reducing the need for additional equipment and saving time, effort, and costs.

 Blog_2024-11-Security_1200x600

Benefits of Zyxel Surveillance Switches

  • GS1350 Series: Patented Ethernet Protection

Each port is designed with patented Ethernet protection to guard against lightning surges and electrostatic discharges, keeping your surveillance network functional and protected, even in adverse weather.

  • Uninterrupted, 24/7 IP Camera Operation

The continuous PoE feature provides non-stop power to IP cameras, even during firmware upgrades or switch reboots, ensuring stable, secure surveillance.

 

  • Auto Camera Recovery

Our switches are equipped with intelligent auto-recovery capabilities, detecting and addressing IP camera malfunctions automatically. This feature reduces maintenance costs and downtime, providing dependable surveillance without the need for on-site intervention.

 

Why Zyxel IP Surveillance is Essential This Thanksgiving

With Zyxel’s IP Surveillance solutions, businesses can maintain robust security throughout the Thanksgiving holiday, even with limited staff. Our switches keep IP cameras continuously powered and functional, so you can enjoy the holiday with peace of mind knowing your security network is operating seamlessly.

 

For more info about Zyxel IP Surveillance Switch, click here.

Seamless, reliable connectivity isn’t just a nice-to-have anymore—it’s essential for modern business operations. As the demands on networks grow, Wi-Fi 7 takes the foundation laid by Wi-Fi 6 and elevates it further to deliver more consistent throughput and latency for higher-density networks. This reliability is important when using a 5G SIM credential for authenticating into a Wi-Fi 7 access network. The operator wants to know they are moving their users’ traffic to a good Wi-Fi network, and Wi-Fi 7 provides the capability to do that.

Key features such as Multi-Link Operation (MLO) allow devices to communicate over multiple channels simultaneously, reducing congestion and ensuring ultra-reliable, low-latency connections. This is crucial as businesses deploy more devices—from IoT sensors to augmented reality (AR) tools—and need networks that can handle the increased load without sacrificing performance.

For businesses, Wi-Fi 7 is not just about faster connections; it’s about creating smarter, more efficient networks that support modern applications and workflows. From retail to healthcare to logistics, Wi-Fi 7 is set to improve the way businesses operate by offering seamless connectivity and greater network reliability.

Wireless convergence: the future of seamless networks

Wireless convergence is the ability to use multiple access networks together for an optimal end-user or device experience. Wi-Fi and 5G are the world’s dominant wireless access networks. For carriers, the idea is to make the underlying network technology invisible to the user. Whether they’re connected via Wi-Fi or 5G, they experience the same fast, reliable service without noticing any transition.

This convergence is essential for industries like retail, healthcare, and logistics, where constant connectivity is crucial for both customer experiences and business operations. However, achieving seamless transitions between networks requires overcoming challenges like managing multiple access points, interference, and securing connections across both business and consumer environments. This is where OpenRoaming comes into play.

OpenRoaming: Simplifying connectivity across networks

Seamless wireless roaming, especially between Wi-Fi and 5G networks, has long been a challenge. While 5G offers global connectivity due to established business-to-business roaming agreements between carriers, Wi-Fi networks require a roaming methodology to seamlessly authenticate when accessing different Wi-Fi hotspots.

OpenRoaming, now an industry standard run by the Wireless Broadband Alliance, addresses this gap by using Wi-Fi Alliance (WFA)’s Passpoint technology to enable automatic, secure connections across millions of Wi-Fi access networks. This eliminates the need for manual log-ins or captive portals, making Wi-Fi as easy to access as cellular but using many different credentials you already have, like the SIM card in your phone or even your Apple or Google ID for authentication.

For businesses, this means reduced friction, streamlined connectivity for both customers and employees, and a boost in satisfaction as users experience seamless transitions across networks.

Wi-Fi 7 and wireless convergence in action

The convergence of Wi-Fi and 5G is not just theoretical—it’s already playing a critical role in various industries. Wi-Fi offload is a perfect example. When 5G signals are weak, such as inside buildings with signal-blocking materials, Wi-Fi 7 can offload traffic from the cellular network. This improves the user experience and reduces the load on 5G infrastructure, ensuring consistent connectivity for users while optimizing network performance.

With Wi-Fi 7, businesses can expect improved bandwidth, a cleaner spectrum, and a network architecture that supports high-density environments without bottlenecks. This is essential for modern applications like AR, IoT, and real-time data processing that are becoming increasingly vital across industries.

The business impact of Wi-Fi 7 and seamless roaming

Wi-Fi 7, combined with OpenRoaming and wireless convergence, delivers significant benefits across various business sectors:

  • Retail: Seamless connectivity can drive better customer engagement, allowing users to automatically connect to in-store Wi-Fi for personalized offers, AR shopping experiences, or loyalty programs.
  • Hospitality: High-quality Wi-Fi is one of the most sought-after amenities in hotels and resorts. With seamless roaming, guests can enjoy uninterrupted connectivity, enhancing their overall experience and improving satisfaction.
  • Healthcare: Wi-Fi 7 supports mission-critical applications like telemedicine, real-time patient monitoring, and secure staff communications, ensuring reliable, low-latency connections that can be the difference between life and death in healthcare environments.
  • Logistics: The ability to maintain stable connections across large facilities means that IoT devices, automated systems, and inventory tracking tools can function without interruption, improving operational efficiency and reducing downtime.

Supporting advanced applications with Wi-Fi 7

The next generation of business applications, from augmented reality (AR) and virtual reality (VR) to 4K video streaming, will require networks that can handle vast amounts of data in real time. Wi-Fi 7 is built to support these high-bandwidth, low-latency applications, making it possible for businesses to adopt advanced technologies without sacrificing network performance.

For example, retailers can use AR to create immersive in-store experiences, while healthcare providers can rely on Wi-Fi 7 for telemedicine and real-time patient data. Similarly, manufacturing and logistics companies can leverage automation and IoT for more streamlined operations, knowing that their networks can handle the load.

Making business networks future-ready with Wi-Fi 7

One of the most significant advantages of Wi-Fi 7 is its ability to help businesses prepare for the future. As more devices and data-heavy applications come online, businesses will need networks that can scale accordingly. The improved capacity, efficiency, and support of Wi-Fi 7 for wireless convergence make it the ideal solution for businesses looking to stay ahead of the curve.

With the rise of technologies like IoT, 5G, and artificial intelligence (AI), businesses must ensure their infrastructure is capable of handling the growing data demands. Wi-Fi 7 offers the reliability and performance necessary to meet these challenges, preparing businesses for whatever the future holds.

A new standard for business connectivity

Wi-Fi 7 and OpenRoaming represent a fundamental shift in how businesses approach connectivity. By integrating Wi-Fi and 5G into a seamless, unified network, businesses can deliver the reliable, high-performance connectivity needed to drive customer engagement, improve operational efficiency, and support emerging technologies.

For businesses across industries, adopting Wi-Fi 7 is more than just an upgrade—it’s an investment in future-ready networks that will continue to deliver value as connectivity needs evolve.

Ready to learn more about how Wi-Fi 7 is shaping the future of business connectivity? Tune in to our Wi-Fi 7 podcast for an in-depth exploration of this revolutionary technology.

A leap forward in wireless: AI-native, self-configuring and built for resilient, secure connections

News Summary:

  • Cisco introduces Wi-Fi 7 access points, with the intelligence, security and assurance of Cisco’s advanced networking portfolio.
  • New AI-native wireless is location-aware, instantly adapts to any environment and continuously optimizes—with the power of Cisco Spaces built in to create smart workplaces.
  • Unified subscription and hardware give Cisco customers ultimate flexibility by offering a seamless wireless management experience across cloud, on-premises and hybrid networks.

SAN JOSE, Calif., Nov. 12, 2024 – Today, Cisco (NASDAQ: CSCO) introduces new intelligent, secure and assured wireless innovations, with smart Wi-Fi 7 access points and unified subscription licensing that can enable smart spaces out-of-the-box. These innovations empower customers to solve for their connectivity, security and assurance challenges, while also providing a flexible foundation to future-proof their workplaces.

Wireless technologies have reshaped the world, from how and where work gets done, to how people shop and learn. Today, wireless innovations continue to blur the lines between physical and digital spaces, enabling organizations to transform their workspaces and create new digital experiences for an AI-driven era. While Wi-Fi 7 unlocks essential performance upgrades, a retailer reimagining the shopping experience, a manufacturer optimizing operations with precision asset tracking, or a hospital enhancing patient care all need more than just connectivity. They need an intelligent, secure and assured platform.

“Just about everything we do blends human behavior with sensors, cameras, or screens—physical experiences in an increasingly digital world. And Wi-Fi is at the center of it all,” said Jeetu Patel, Cisco Chief Product Officer. “With Cisco Wi-Fi 7 access points and Cisco Spaces, we are delivering the connectivity, assurance, and data that IT, real estate, and facilities teams need to reimagine employee and customer experiences everywhere.”

SIMPLIFIED LICENSING, FLEXIBLE DEPLOYMENTS

The new Cisco Wireless Wi-Fi 7 access points bring the latest wireless standard to customers everywhere. Cisco’s new smart access points are manageable on-premises or through the cloud, with the ability to switch seamlessly between both. This flexibility is enabled through Cisco’s unified networking subscription – a single license that covers Cisco’s entire Wi-Fi 7 solution. This new Cisco Networking Subscription simplifies how customers do business with Cisco and allows organizations to confidently invest in wireless networks that can grow and evolve with their business.

THE CISCO ADVANTAGE

The role of wireless is growing, as organizations rely on technology to enable their workforce and create differentiated experiences for their end customers. Cisco’s Wi-Fi 7-powered innovations provide customers a smart, scalable and experience-driven approach. Cisco’s offering is:

  • Intelligent: Cisco’s new Wi-Fi 7 access points deliver one of the industry’s most intelligent wireless offerings, featuring AI-native performance optimizations and out-of-the-box self-configuration. The access points are global use and can auto-detect location as soon as they are plugged in. With access to the Cisco Spaces platform now included in the subscription license, customers now get an operating system to turn their workspaces into smart spaces.
  • Secure: Powered by some of the industry’s most advanced threat detection capabilities, Cisco secures every connection with AI-native device profiling, threat prevention, and advanced wireless security and data encryption.
  • Assured: With Cisco ThousandEyes, customers can assure every connected experience using AI and automation to identify and remediate performance bottlenecks across wireless, owned and unowned networks – unlocking the ability to deliver exceptional digital experiences to every user, wherever they are.

ECOSYSTEM EMBRACES CISCO’S PLATFORM APPROACH

Today’s innovations underscore Cisco’s journey to deliver on its Networking Cloud platform approach. With AI-native intelligence embedded throughout, Cisco demonstrates its commitment to operational simplicity and security for customers and partners.

“Fira de Barcelona hosts 270 events every year in Barcelona, including the flagship wireless connectivity technology event Mobile World Congress, and also conferences around the world” said Carlos Sanchez Baena, Telco Manager at Fira de Barcelona. “Executives from around the world convene to shape the future of wireless technology. So, it’s critical we provide seamless connectivity across 500,000 square meters of our exhibition space. Only the most reliable, predictable, and secure wireless experiences will do. As high-bandwidth technology proliferates, the ability to support AR/VR and live-streaming is even more critical. That’s why we’re so happy Wi-Fi 7 from Cisco is here. They are the only provider we collaborate with for the most reliable, large scale and secure connectivity.”

“Cisco’s new global use Wi-Fi 7 AP’s and Unified Licensing approach are an exciting and welcome change that simplifies their solution and makes it easier for clients to consume,” said Christine Fierro, Sr. Director, Edge & Core Solutions, World Wide Technology. “We are excited to aid our clients in better understanding these new offerings and how they can streamline operations and drive efficiency within their network.”

“Wi-Fi is a ubiquitous technology that is critical enabler of everyday and mission-critical communications for organizations across the world. In recent years, the industry has seen increased adoption of networking platforms to take advantage of simplified operations, powered by AI,” said Brandon Butler, IDC Senior Research Manager covering Enterprise Networks. “Cisco’s wireless offering and unified licensing approach demonstrate the value of a platform approach for customers, granting them access to more flexibility, continued optimization and innovation.”

Availability

The Cisco Wi-Fi 7 access points are available to order in November 2024 and will ship in December 2024.

Additional Resources:

About Cisco 

Cisco (NASDAQ: CSCO) is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Discover more on The Newsroom and follow us on X (formerly Twitter) at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at http://www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word ‘partner’ does not imply a partnership relationship between Cisco and any other company.

Forward-Looking Statements: This release may be deemed to contain forward-looking statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements include, among others, statements regarding Cisco’s future strategic investment plans to expand and develop secure and reliable AI solutions. Readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results due to a variety of factors, including, among other things, the ability of Cisco to achieve expected benefits of its investments, business and economic conditions and growth trends in its customer markets and various geographic regions, increased competition, global economic conditions and uncertainties in the geopolitical environment and other risk factors set forth in Cisco’s most recent reports on Form 10-K and 10-Q, respectively. Any forward-looking statements in this release are based on limited information currently available to Cisco, which is subject to change, and Cisco will not necessarily update the information.

As we navigate the holidays and spend more time indoors, there is an understandable increase in time spent on our devices. With more time on screens and holiday house guests joining home networks, there is a higher risk that our devices are susceptible to security attacks.

October was National Cybersecurity Awareness Month (NCSAM) in the United States, so we took a close look at the evolving cybersecurity threat landscape in US homes. Plume’s HomePass and WorkPass service monitors traffic across all devices in the home or the workplace for known bad actors, proactively blocking links and connections that Plume has identified as potentially dangerous.

Plume blocked cybersecurity threats in the United States rose 48% from 2023 to 2024, measured from January 1 through October 31 each year. Botnets have been driving the largest share of increase, with 103% more threats reported this year than in the previous year. Malware threats, which includes ransomware, have also seen a large increase – 78% – since 2023. The smallest increase came from Phishing which only saw a 14% rise. Spam, Spyware and Adware actually saw a year-over-year decrease of 33% – which indicates that bad actors are changing their tactics.

Not all brands are created equal, and Plume IQ dove deeper to look at how different device types and brands were targeted in attacks. Some highlights include Nintendo Switch devices seeing more threats per device than any other gaming console. While they saw the highest number of threats in 2023 (36% more than any other), Nintendo Switch devices also saw a big jump year-over-year, with almost 50% more threats in 2024.

Another stand out is in the streaming device category where Amazon Fire TV devices – which allow for loading of unauthorized third party applications – receiving more threats than any other brand. Amazon streaming devices saw an average of 336 threats over the time period (52% increase from 2023), no other brand is close. On average, we observed that Apple TV devices experienced 37 threats and Google Chromecast 28 threats on average per device. Roku streaming devices experienced the least at an average of 14 threats per device.

Plume IQ further investigated consumer device threat risks, focusing on whether these risks are tied more to software vulnerabilities or hardware weaknesses. Focusing on the broad range of modern Apple iPhone models from iPhone 11 to iPhone 15, each model shows a relatively close amount of threats on average between models— around 40 threats each with the newer iPhone 15 slowing a slight advantage. This proves the threat risk is based mostly on software and not hardware. iPhone 16s are now online, and we’re watching to see if they exhibit the same behavior.

To combat these cyber threats, Plume employs multi-layer security defense mechanisms. These include: checking internet sites visited by any device on the network for known bad actors, inspecting incoming internet connections for suspicious activity, verifying that IoT devices are not talking to internet servers outside of their normal behavior, and monitoring the use of home and very small business applications to prevent remote access from the internet.

Plume Named Consumer Cybersecurity Solution Market Leader

“Consumer cybersecurity is an essential offering for all telcos, especially those with ambitions to become digital lifestyle providers. However, to ensure full protection, its essential telcos provide what Omdia refers to as “Total consumer cybersecurity”, protecting all of their connected devices across all networks and all of the time.” – Michael Philpott, Research Director, Service Provider Consumer at Omdia

Omdia recently released their vendor assessment and market report: Omdia Market Radar: Total consumer cybersecurity solutions for telcos and included Plume as a leader in the industry.

Read more from Omdia

News Roundup

“You can imagine how important it is to optimise Wi-Fi in a country with a huge number of apartments and a very high density of users – which by the way is also the case for most Japanese businesses. Without a solid means of managing Wi-Fi there’s a high risk of poor performance and poor QoE due to high interference levels. We’re now working with J:COM to extend the benefits of our platform to very small businesses, MDUs, and to new FTTH-based subscribers,” says Adam Hotchkiss, Co-founder & VP of Customer Solutions at Plume.”

Read more from Wi-Fi NOW

“Cable operator J:Com has expanded its partnership with Plume beyond the residential segment with new services across Japan. The new services include WorkPass, featuring a bespoke solution for very small businesses; and Uprise, enabling property owners and managers to provide turnkey experiences for multi-dwelling unit (MDU) tenants with seamless connectivity, access controls, and property management.”

Read more from Telecompaper

“The next evolution of providing connectivity to dense populations is not about increasing speeds. It’s about coming together and being smarter in how we manage WiFi networks. Make adaptive WiFi part of your holistic solution to provide better experiences for everybody.”

Read more from The Fast Mode

#PlumeStrong

“Every year I’m part of a crazy fundraiser, the PlumeStrong Cycling Challenge. This year it

was five stages from Zurich to Venice, 824km and over 15,000m of climbing….If I can give them my time and that helps get a bit of recognition, I’m super-happy. It’s for a good cause.” – Tadej Pogačar

Cyclist magazine : December 2024 issue is available on newsstands now

This year’s #PlumeStrong Cycling Challenge (#PSCC24) raised an impressive €637,000 to support Street Child and fund the construction of 20 secondary schools in Sierra Leone.

Additionally, the inaugural #PlumeStrong Philanthropic Gala Dinner on October 19 raised $413,700 to support the Ron Brown Scholar Program and the launch of the Ron Brown Venture Lab.

A heartfelt thank you to everyone who supported #PSCC24, as well as our Gala Dinner partners, participants, and donors for their invaluable contributions.

Check out the #PlumeStrong 2024 Highlights here.

Qualcomm-image

Wi-Fi has become the essential backbone of enterprises, powering mission-critical applications and experiences — from retail stores enhancing customer experiences through seamless connectivity to manufacturing plants streamlining operations with real-time data. Wi-Fi infrastructure is not just a necessity but a strategic asset. It enables enhanced productivity, collaboration and innovation. But how do wireless networks keep delivering in a world where connected devices, applications, use cases and security threats are constantly evolving?

To meet these ever-evolving demands and unlock the full potential of wireless technology, Cisco has introduced its highly anticipated portfolio of Wi-Fi 7 access points at Cisco Live 2024 in Melbourne. Developed in collaboration with Qualcomm Technologies and leveraging the Qualcomm Networking Pro Series platforms, the Cisco Wireless 9178 and 9176 Series Access Points deliver Wi-Fi 7 with faster and more resilient connections, AI-native intelligence, and advanced wireless security.

Qualcomm-image

Superior speed and capacity

The rapid increase in Internet of Things (IoT) devices, AI-powered applications and data-intensive services are driving enterprises to seek connectivity that can handle large volumes of data, with minimal latency and maximum speed. These demands are met by employing advanced 4K QAM modulation techniques, maximizing the 6GHz spectrum with double the channel widths (320MHz) and employing multiple links.

This results in significantly higher speeds and reduced delay, enabling businesses to access and transfer data smoothly and efficiently, to support seamless operations and boost productivity.

 

Resilience

As networks grow denser and more diverse, congestion increasingly becomes a challenge. Advanced features such as Multi-Link Operation (MLO) and preamble puncturing are designed to navigate these congested environments and sustain peak performance even under the most strenuous conditions.

This enhanced resilience is vital for enterprises that rely on continuous, uninterrupted connectivity to maintain smooth and efficient operations. Additionally, these innovations unlock new possibilities by advancing wireless networks to seamlessly support mission-critical applications. Whether in healthcare where every second counts or manufacturing plants where real-time data is vital for operational efficiency, the latest generation of access points offer the reliability and performance needed to support these critical functions.

 

Airtight security

As the number of devices, people and applications connecting to the networks grows, so does the risk of potential threats. The inclusion of the latest generation Wi-Fi security, WPA3 and enhanced Protected Management Frames (PMF) enables, more secure connections between devices. With a dedicated scan radio, Wi-Fi channels are also monitored for potential hazards to deliver a comprehensive understanding and defense of the wireless environment.

 

AI-native intelligence

With AI built into every layer, Cisco’s AI-enhanced Radio Resource Management (RRM) technology can tailor radio configurations for any scenario or density, from indoor to outdoor and industrial settings. Maximizing radio configurations and performance, the access points ensure consistently exceptional experiences while anticipating and preventing digital disruptions through ongoing insights and predictive recommendations.

 

Qualcomm Technologies and Cisco: Powering the future of wireless innovation

The decades-long collaboration between Cisco and Qualcomm Technologies has set the tone for innovation in wireless technology. The Cisco Wi-Fi 7 access points, powered by the advanced Qualcomm Networking Pro Series platforms, pave the way for a future where enterprise connectivity is faster, more secure and more intelligent than ever before. Together, we are committed to delivering cutting-edge solutions that will empower businesses to thrive in an increasingly digital world.

Stay tuned for more updates as we continue to push the boundaries of what’s possible with Wi-Fi 7 and beyond.

MediaTek has authored a white paper outlining next-generation Wi-Fi 8. Key insights include:

  • Multi-AP co-ordination
  • Further optimizations to spectral efficiency
  • Extended range
  • Power efficiency improvements

However, Wi-Fi 8 prioritizes one aspect of wireless communication that has become increasingly critical: reliability.

Whereas 802.11be, which became commercialized as Wi-Fi 7, was termed “Extremely High Throughput”, 802.11bn, which is expected to be accepted as Wi-Fi 8, is focused on “Ultra High Reliability”.

This white paper discusses the new features in Wi-Fi 8, the parity of cellular and Wi-Fi connectivity, general market trends influencing the next-generation, and how MediaTek Filogic endeavors to continue its market-leadership in Wi-Fi, before committing to a technical evaluation of the new technologies.

The new strategic partnership combines Aprecomm’s customer experience applications suite with Synnefo’s OSS and BSS solutions. The best-of-breed super-stack enables broadband service providers to transform subscriber management through a unified package that can be deployed instantaneously from the cloud.

Bengaluru, India – October 16, 2024: Aprecomm (www.aprecomm.ai), the intuitive network and customer experience platform provider, announced today that it has entered into a strategic partnership with Synnefo (www.synnefoims.com), an OSS, BSS, IMS, SMS services supplier to Internet Service Providers (ISPs) and Multi-System Operators (MSOs) in India and across the globe.

The move combines both companies’ market-leading solutions, enabling Synnefo to offer a customer experience ‘super-stack’ that brings service providers an integrated and seamless approach for CPE management, subscriber billing, support, and network performance optimization to save time and money.

“In today’s highly competitive market where there are fewer barriers to churn, providers must move to compete on the actual experience that customers receive,” said Pramod Gummaraj, Founder & CEO of Aprecomm. “With multiple failure points, such as WiFi interference, and the low latency high-performance needs of intensive applications such as video and gaming, raw speed no longer guarantees customer satisfaction. By combining our solution—including advanced quality of experience measurement, performance optimization and proactive support tools—with its OSS and BSS, Synnefo can bring all types of communications service providers a low-friction, turnkey solution, enabling them to offer the best customer experience at every touch point.”

Synnefo has integrated Aprecomm’s ACS and quality of experience software with its OSS and BSS solution, offering the software super-stack to existing customers and new prospects. The combined solution suits ISPs and Broadband Service Providers looking for a unified experience management platform and billing solution that removes the headache of engaging and integrating multiple vendor offerings. The Software-as-a-Service approach means that the software can be launched imminently from the cloud and includes all the tools needed for CPE device configuration and upgrade, customer billing, and network performance and optimization, right down to the granular application level. The solution is perfectly positioned to enable service providers to increase customer satisfaction and drive operational efficiencies.

“We are constantly looking for ways to bring the latest tools to ISPs and Broadband Service Providers,” said Vijay Ahire, Co-founder & CTO of Synnefo. “Synnefo OSS and BSS are already deployed with over 350 service providers—this move presents opportunities to upgrade existing customers and target new markets in India, Africa and the Middle East, which is saturated with mid-size service providers looking for a cost-effective solution.”

Serving both residential and business subscribers, Aprecomm’s CX suite helps broadband service providers transform their approaches to connectivity, ensuring that consumers can enjoy online experiences without wasting time managing their WiFi networks. By using sophisticated artificial intelligence—including a unique quality of experience algorithm—Aprecomm is paving the way to intuitive zero-touch networks by taking a self-optimizing and self-healing approach to managed WiFi, tuning the network to the unique needs of each user and the application they are using.

On the back end, Aprecomm’s advanced analytics and automated support tools provide access to real-time data, enabling service providers to monitor end-to-end network performance to predict and resolve problems before they reach the subscriber. Its CX suite is field-proven to increase subscriber satisfaction and reduce operational costs—service providers have seen multiple improvements [1] across 100% of their networks, such as a 62% reduction in truck rolls, a 35% improvement in first-call resolutions and a 30% reduction in call resolution times.

The combined solution will be demonstrated at Syneffo’s booth D4 at SCAT2024 in Mumbai from October 17th to 19th.

RUCKUS Wi-Fi 7 Solution with AFC Technology Delivers Faster, More Reliable Connectivity

October 23, 2024 Claremont, NC

Share LinkedIn Twitter Email

CommScope (NASDAQ: COMM), a global leader in network connectivity, announces RUCKUS Networks has designed and deployed an AI-driven Wi-Fi 7 solution for the Circuit of The Americas™ (COTA) racetrack outside Austin, Texas. With this deployment, Circuit of The Americas becomes the first racetrack to have AI-Driven Wi-Fi 7 with Automated Frequency Coordination (AFC) technology, which minimizes interference and improves network performance. Additionally, it is the first to use outdoor 6 GHz at Standard Power.

The Wi-Fi 7 upgrade covers all areas of the site, including fan areas, critical race operations, media facilities and vendors. The October 18 – 20 event in Austin, TX, put the new system to the test. During this event, the Wi-Fi® network supported over 36,000 connected clients, generating 39 TB of data with users experiencing up to 1 Gbps throughput. The network’s peak utilization occurred during the podium ceremony, a highlight moment of the fans’ engagement and excitement.

“Seamless connectivity is a central component when it comes to executing a flawless event for our fans and drivers, we’re thrilled to collaborate with RUCKUS Networks to deliver the ultimate experience in connectivity,” said Bobby Epstein, chairman and co-founder, COTA. “The RUCKUS Networks solution is not only fast and reliable, it also eases the load on our IT team; we believe it will be a game changer in supporting the positive experience our fans expect at a world-class event.”

“Sports fans everywhere are coming to expect faster, more reliable wireless connections, and it’s not surprising that the gold standard in racing events wants to deliver on that expectation,” stated Bart Giordano, president and SVP, Networking, Intelligent Cellular & Security Solutions, CommScope. “RUCKUS Wi-Fi 7, an advanced solution in our purpose-driven portfolio, brings a new level of speed, capacity and responsiveness to the COTA racetrack that will significantly improve the fan experience while enabling track operations, media and vendors to work more efficiently. This is the perfect collaboration given how important speed is to both of us.”

The COTA Wi-Fi 7 upgrade included indoor and outdoor RUCKUS® Wi-Fi 7 access points with AFC, along with ICX® switches, virtual SmartZone™ controllers, and RUCKUS AI™. The RUCKUS AI platform, along with the Melissa™ AI-driven virtual network assistant, delivers a new level of network efficiency and service assurance to the IT team. RUCKUS Professional Services designed the new system, while SmartWAVE Technologies, a member of the RUCKUS Elite Partner Program, provided design assistance, equipment staging and configuration, installation and operation services.