Breaking News

GLOBAL Wi-Fi NEWS bulletin

Search

Net Promoter Scores or NPS is a score that measures customer loyalty and satisfaction through feedback. The NPS system is one of the most popular customer experience measurement tools used on the market today. The scoring system is a simple, easy-to-understand score between -100 and +100 that translates many metrics into a single customer experience score. Read on to learn the many uses millions of businesses use to measure and track how their customers perceive them.

How is the Net Promotor Score Used
The NPS measures customer satisfaction across many metrics customized to the business’s services and needs. It is calculated based on experience, processes, ease of use, and the product or service itself. There are a few great reasons to implement NPS scores in your business.

Measure Customers Satisfaction
One of the most important aspects of any business is customer satisfaction. You can collect honest customer feedback with NPS to better understand their experience. A higher NPS score indicates your customers are satisfied with your business and likely to continue shopping. Lower scores indicate dissatisfaction and could show you need to improve specific areas.

Assess Business Growth
Collecting data through NPS scores can allow you to understand your business growth over time as you identify patterns and improve. It can help you increase your performance as a business by creating brand trust and loyalty by focusing on improving customer satisfaction.

Measure Customer Loyalty
It’s hard to determine brand loyalty outside of Net Promotor Scores. You can incorporate metrics through NPS feedback to determine customer loyalty after purchase and the likelihood of returning. Understanding your position in your market and the health of customer loyalty can allow you to create marketing efforts to keep customers happy and win back customers disappointed with your services or products.

Why is Measuring NPS Important?
Implementing Net Promotor Score measurements through customer feedback is an ongoing effort. Your customer satisfaction can change and evolve. If you’re not consistently collecting information, you may lose sight of your goals, and your brand’s reputation may go downhill. You can connect better with your customers and get insight into the feedback you may have missed.

When your NPS scores come in with negative numbers, you are presented with a unique opportunity to reach out and turn the customer experience around. You can prevent further issues by catching problems before they snowball. If you can maintain a positive score, your customers will be happier and likely to spread positive feedback through word of mouth.

The Net Promotor Score is a vital metric that measures customer loyalty and satisfaction to help you develop your business into a positive brand in your target market. You can use NPS scores to create goals to make improvements or ensure efforts remain consistent and give yourself to stand out among the competition.

GoZone WiFi is a SaaS company and leader in monetizing and managing Guest WiFi. The company offers business analytics, venue intelligence, and guest engagement using WiFi networks to deliver branded content, provide customer analytics, and display advertising.

GoZone’s Smart WiFi Suite of products enables WiFi monetization through rich location data, marketing engagements, and third-party sponsorships. GoZone’s venue intelligence enables enterprises to strategically refine operations, bridging the gap between marketing and IT.

Learn more at GoZoneWiFi.com.

Product availability and large-scale deployments from Wi-Fi Alliance® members demonstrate Wi-Fi 6E readiness

Austin, TX – November 10, 2022 – Wi-Fi 6E is delivering value to users, enterprises, and service providers, and the 6 GHz band is satisfying growing demand for higher-bandwidth services and more immersive experiences. Since its introduction, Wi-Fi 6E has gained traction as the de-facto industry standard in products, and with healthcare, education, and sports and entertainment environments. There is immense market opportunity for Wi-Fi 6E, and decisions by regulators and policymakers around the world to open the entire 1200 MHz of spectrum in 6 GHz for Wi-Fi will have a significant impact on user experiences for students, employees, healthcare workers, researchers, and entrepreneurs in those countries. Enterprises deploying Wi-Fi 6E will also see a competitive advantage.

Wi-Fi is expected to contribute nearly $5 trillion USD to the global economy by 2025, and countries making the full band available for Wi-Fi will see greater socioeconomic benefits. Wi-Fi 6E will also play a major role in tomorrow’s innovations including Extended Reality (XR), sophisticated augmented reality applications, and even holographic collaboration solutions. Wi-Fi 6E will be a key ingredient to delivering the best user experience from these applications.

Wi-Fi 6E is seeing strong product, deployment, and regulatory momentum worldwide:

Products: a diverse and rapidly growing Wi-Fi 6E ecosystem

More than 660 Wi-Fi 6E devices have been Wi-Fi CERTIFIED by Wi-Fi Alliance®, and the diverse and rapidly growing Wi-Fi 6E ecosystem includes a wide variety of smart TVs, smart phones, enterprise and residential access points (APs), and laptops. APs are now available to support faster speeds, smoother streaming, and more reliable connections for enterprises and gamers alike; APs include those from NETGEAR delivering gigabit speeds and low latency for gamers, from Extreme Networks providing outdoor venue support with WPA3™ security, and from Aruba bringing optimized campus and classroom experiences coupled with Wi-Fi Location™ capabilities. Cisco introduced Wi-Fi 6E APs enabling greater capacity for 4K and 8K videoconferencing, greater bandwidth for XR, and enhanced industrial IoT capabilities. Mesh systems like the Google Nest Wi-Fi Pro and Eero Pro 6E are also seeing high-bandwidth, Wi-Fi 6E upgrades.

Marquee devices with Wi-Fi 6E support – including the Apple iPad Pro, Google Pixel 7 and 7 Pro, and Samsung Neo QLED 8K TVs – will transform Wi-Fi experiences for users around the world. Devices like the Meta Quest Pro will help optimize VR, offer opportunity for deeper collaboration, and give users early access to the metaverse.

Deployments: large-scale networks and service provider support

A series of large-scale deployments coupled with strong global service provider momentum demonstrate Wi-Fi 6E’s readiness in various environments.

Sports and entertainment
Recently, the Chase Center in San Francisco and home of the Golden State Warriors NBA team announced they will deploy Aruba Wi-Fi 6E APs so that more than 18,000 fans can take advantage of “increased capacity, wider channels, and significantly reduced signal interference of 6 GHz” when live streaming and uploading recorded content at games.

Education
The University of Michigan recently deployed the world’s largest Wi-Fi 6E education deployment, with more than 16,000 Wi-Fi 6E APs across two campuses to provide the “ability to move an enormous amount of data, the ability to have 400 or 500 students in a classroom potentially connected via Zoom, sharing their screens and recording movies and all the projects they need to do simultaneously,” according to Ravi Pendse.

Aruba also recently announced that over 250 educational institutions across K-12 and higher education are upgrading their network infrastructures with Wi-Fi 6E, signaling the level of reliance that education institutions have on delivering extraordinary campus and classroom experience. Another recent deployment trial at Polytechnic Institute of Viseu in Portugal – a collaboration between the university, Broadcom, Extreme Networks, Intel, and Samsung – successfully demonstrated 8K video feed for remote teaching with HD video, ensuring students can access and interact with resources without buffering or lag time.

Service provider
Recently, Swisscom – powered by SoftatHome – became the fifth service provider in Europe to launch Wi-Fi 6E services for their customers and help deliver the advanced connected home experiences. Service provider support for Wi-Fi 6E across Europe including Orange, Bouygues, Free, and Deutsche Glasfaser further signals the need for European regulators and policymakers to make the upper and lower bands available for Wi-Fi. U.S. and Canadian service providers including Comcast and Bell and Rogers are delivering Wi-Fi 6E home broadband to users across the United States. These global service providers deploying Wi-fi 6E are bringing faster upload and download speeds, a better experience with at-home content consumption, and laying the foundation for a range of new customer services.

Regulatory: greatest socioeconomic value from entire 1200 MHz

Some of the latest countries to allow Wi-Fi access in 6 GHz spectrum include Bahrain, Kenya, and New Zealand, and Wi-Fi Alliance maintains an up-to-date list of the countries enabling Wi-Fi 6E. Users are demanding superior Wi-Fi, and countries and regions making all 1200 MHz of spectrum available are helping ensure people can experience the full benefits of Wi-Fi 6E. In Europe, Vodafone conducted a study[1] of 4,000 people, showing that four in five households where someone works from home equated the importance of Wi-Fi access to that of electricity and gas. Making the full 1200 MHz of spectrum available, rather than only opening the lower portion (500 MHz) of the band to Wi-Fi, is critical to giving people the most opportunity to experience the full Wi-Fi 6E benefits from new products or large-scale deployments. In the U.S., the FCC recently took an important step to authorize 6 GHz standard power unlicensed operations, which will unlock the full potential of Wi-Fi 6E and future Wi-Fi® generations.

For more, please visit: https://www.wi-fi.org/discover-wi-fi/wi-fi-certified-6

Industry support for Wi-Fi 6E momentum

“At Airties, we are actively working with several broadband providers to launch Wi-Fi 6E in order to take advantage of its unprecedented capacity and benefits. A key advantage of Wi-Fi 6E is the ability to support more concurrently connected devices, which also places a greater obligation upon operators to manage both new and legacy devices. We’re honored that broadband providers are turning to Airties for their in-home connectivity management through our SaaS solution combining our Cloud platform, Smart Wi-Fi software, and Wi-Fi 6E extenders to help proactively manage, and enhance, the connectivity experience of their upcoming Wi-Fi 6E deployments.” – said Metin Taskin, CEO & CTO, Airties

“Aruba is seeing continued, strong demand for our Wi-Fi 6E solutions across all sectors of our customer base and tremendous progress on regulatory fronts internationally. There’s a lot to celebrate regarding Wi-Fi 6E, including the Golden State Warriors’ recent deployment of the first Wi-Fi 6E network at a live entertainment venue and the University of Michigan’s deployment of Wi-Fi 6E across their entire campus. The first live demonstration of an end-to-end Automatic Frequency Coordination system, in which we participated with the Communications and Information Technology Commission of the Kingdom of Saudi Arabia and Federated Wireless, bodes well for the future of Standard Power operation in the 6 GHz band.” – said Stuart Strickland, Wireless CTO and Fellow at Aruba, a Hewlett Packard Enterprise company

“The momentum for Wi-Fi 6E is unmistakable. Riding on the ever-growing need for faster wireless broadband in the last few years, Broadcom has shipped over 1.3 billion Wi-Fi 6 and Wi-Fi 6E products to date. As we look forward, 6 GHz Wi-Fi is a must for global Internet service providers seeking to deliver multi-gigabit broadband to their subscribers. Enterprises are also future-proofing their networks to enhance productivity and deliver next generation wireless services. It is, therefore, imperative for regulators to enable the entire 6 GHz band to keep pace with this demand.” – Vijay Nagarajan, VP of Marketing, Wireless Communications and Connectivity Division, Broadcom Inc.

“The ever-increasing demand for better and faster Wi-Fi connectivity in various industry verticals such as MDU (multi-dwelling units) and education, and the rapid adoption of Wi-Fi 6E by device manufacturers to meet this need via the newly opened 6 GHz band is driving a healthy demand for Wi-Fi 6E APs. Ruckus Networks Wi-Fi 6E Wi-Fi APs enable these industries to capitalize on this 6 GHz opportunity and take advantage of the dramatic capacity and performance increase and reduced interference in this newly opened spectrum.” – said Bart Giordano, SVP and GM of Ruckus Networks, CommScope

“Wi-Fi is the internet for most consumers and high-performance Wi-Fi is necessary to deliver multigigabit internet service that users are expecting. Wi-Fi 6E has improved Wi-Fi performance significantly by bringing the much-needed contiguous spectrum, extra capacity, and lower latency to Wi-Fi backhaul and device connectivity. We expect Wi-Fi 6E momentum to continue well into the 2026 for residential applications.” – said Tuncay Cil, Chief Strategy Officer, DZS

“Wi-Fi 6E raises the bar for wireless connectivity by offering 6 GHz connectivity for the first time. The availability of the 6 GHz spectrum superhighway for Wi-Fi is already driving a renaissance of innovation for new applications and services that require more bandwidth and less latency. This includes everything from immersive education platforms, to healthcare IoT devices critical for patient monitoring, or real-time supply chain and inventory tracking for manufacturers. This also enables enterprises to begin future-proofing their wireless networks today, as Wi-Fi 7 and all future generations of Wi-Fi will be built upon the 6 GHz spectrum foundation launched with Wi-Fi 6E.” – said David Coleman, Director of Wireless in the Office of the CTO, Extreme Networks

“Wi-Fi 6 and Wi-Fi 6E are quickly getting adopted globally and in India, a demand in change for wireless connectivity is forthcoming. GX is closely working with chipset vendors like Qualcomm to enhance its product capabilities and are now on track to look into future Wi-Fi standards.” – said Vipin Jeswani, Product Manager, GX Group

“The clean spectrum offered by Wi-Fi 6E improves user experiences for teleconferencing, video and audio streaming, webcams and cameras used for live-feeds, due to Wi-Fi 6E’s lower latency. Many of our customers are integrating Infineon Wi-Fi 6E products to take advantage of these benefits. Edge AI applications also require real-time blending of data sources requiring low-latency Wi-Fi. We collaborated with partners like NVIDIA to support our Wi-Fi 6E portfolio with the NVIDIA Jetson edge AI platform, reducing time-to-market for our customers.” – said Sivaram Trikutam, Vice President, Wi-Fi Product Line, Infineon

“Great Wi-Fi is essential for our converged connectivity needs at home, at work, at school, and on-the-go. Access to exclusive 6 GHz channels with Wi-Fi 6E enables improved entertainment, collaboration, and productivity experiences. Since early 2021, Intel® and Intel® Killer™ Wi-Fi 6E solutions have been shipping across numerous desktop PC motherboards, gaming PCs, and Intel® vPro® and Evo™ laptops. The Wi-Fi 6E ecosystem has seen impressive growth and we are looking forward to its continued momentum in the years to come.”  – Eric A. McLaughlin, VP Client Computing Group & GM Wireless Solutions Group, Intel Corporation

“Adding the 6 GHz band to Wi-Fi 6 has been vital for improving aggregate network performance. This improvement is essential to meet the demand created by the ever-increasing number of connected devices. In 2023, it is estimated there will be approximately 214 million units of Customer Premises Equipment (CPE). Reduced latency, increased speeds, and improved reliability are the hallmarks of a better user experience with next-gen gaming, video conferencing, and VR/AR applications. Wi-Fi 6E delivers on its promise and MaxLinear delivers service providers a comprehensive and highly integrated CPE platform portfolio.” – Doron Tal, VP Broadband Access, MaxLinear

“The past few years have accelerated long-term consumer demand for faster, more reliable connectivity – a trend Wi-Fi 6E is perfectly suited to address solutions at all levels, including the enterprise. In anticipation this shift, we’ve been able to help our customers around the world deliver Wi-Fi 6E to the 6 GHz band for groundbreaking performance across multiple infrastructures enables smartphones, PC’s, augmented reality devices, access points, and routers that maximize spectrum utilization.” – said Rahul Patel, senior vice president and general manager, Connectivity, Cloud and Networking, Qualcomm Technologies

“The transition from Wi-Fi 5 to Wi-Fi 6 and Wi-Fi 6E has been happening at a very rapid pace. There has been a transformational change in consumer behavior, due to the recent pandemic and increasing number of Wi-Fi devices being added to networks, where customers now are looking for the best connectivity experience. This has accelerated the momentum of adopting this new Wi-Fi 6E technology. Furthermore, the world is opening the 6 GHz spectrum for use. With Silex product portfolio of Wi-Fi 6E connectivity products, OEM’s are well positioned to use Wi-Fi in this greenfield spectrum.” – said Keith Sugawara, President, Silex Technology America

 

About Wi-Fi Alliance® |  www.wi-fi.org

Wi-Fi Alliance® is the worldwide network of companies that brings you Wi-Fi®. Members of our collaboration forum come together from across the Wi-Fi ecosystem with the shared vision to connect everyone and everything, everywhere, while providing the best possible user experience. Since 2000, Wi-Fi Alliance has completed more than 75,000 Wi-Fi certifications. The Wi-Fi CERTIFIED™ seal of approval designates products with proven interoperability, backward compatibility, and the highest industry-standard security protections in place. Today, Wi-Fi carries more than half of the internet’s traffic in an ever-expanding variety of applications. Wi-Fi Alliance continues to drive the adoption and evolution of Wi-Fi, which billions of people rely on every day.

Follow Wi-Fi Alliance:
wi-fi.org/beacon
wi-fi.org/signal
facebook.com/wificertified
twitter.com/wifialliance
linkedin.com/company/wi-fi-alliance
youtube.com/wifialliance

Media Contact:
Highwire PR for Wi-Fi Alliance
wi-fi@highwirepr.com

Integrating advanced chipsets with WiFi Motion technology will help service providers offer customers next-gen innovation with maximum operating efficiency

WATERLOO, Ontario–(BUSINESS WIRE)–Cognitive Systems Corp. announced today that its highly-accurate WiFi Motion™ detection software will be integrated into MaxLinear’s cutting-edge broadband and access SoCs. Through this partnership, Cognitive Systems’ patented WiFi Motion technology will run on MaxLinear chips, enabling next-generation Wi-Fi Sensing applications such as home monitoring, wellness monitoring, and smart home automation.

“Service providers are eagerly looking for next-gen Wi-Fi capabilities to gain an advantage in the marketplace”

Tweet this

“Service providers are constantly looking for innovative ways to evolve user experience and provide differentiated value for customers,” said Taj Manku, co-founder and CEO of Cognitive Systems. “Together with partners like MaxLinear, we are creating future-forward technologies that will transform the home services industry.”

Since 2014, Cognitive Systems has designed, developed, and implemented the first and most sophisticated Wi-Fi-enabled motion sensing software in market, expanding how Wi-Fi networks are used. The breakthrough technology leverages connected IoT devices to transform the entire home into a motion-sensing network without any additional hardware. Cognitive Systems first launched a home monitoring solution, called Home Aware, and recently expanded its solutions by launching Caregiver Aware, a revolutionary solution for elder care. In addition to expanding its product portfolio, Cognitive Systems has optimized its rapid integration process. WiFi Motion is now available on most access points. Since 2020, WiFi Motion’s availability has grown to over 2.5M motion-capable devices and is offered by more than 100 service providers.

Cognitive Systems’ WiFi Motion software is implemented as a function of MaxLinear’s suite of gateway and access platforms, including Wi-Fi, fiber, DOCSIS, and xDSL products. MaxLinear’s Wi-Fi solutions – including its latest generation Wi-Fi 7 product – deliver a fast, reliable, and responsive experience and are well-suited for next-gen Wi-Fi-enabled motion detection. Coupled with MaxLinear AnyWAN™ – the industry’s first single-chip SoC that targets Fiber-to-the-Home, Fixed Wireless Access, DOCSIS, and ethernet gateways and modems – services providers and home gateway designers have a set of highly-optimizable access solutions enhanced with leading functionalities such as Cognitive Systems’ motion sensing, which consumers are coming to expect.

“Service providers are eagerly looking for next-gen Wi-Fi capabilities to gain an advantage in the marketplace,” said Doron Tal, VP Broadband Access of MaxLinear. “MaxLinear’s robust gateway and access platforms deliver leading user experience consumers expect from their in-home connectivity. Integrating Cognitive Systems’ motion solution into these platforms continues to provide users with an unparalleled experience with connectivity access and a wide range of new home services.”

Through this partnership, Cognitive Systems’ WiFi Motion will be available on nearly every Wi-Fi access point.

MaxLinear’s WiFi Motion-enhanced access point products will be available to Internet Service Providers in H1 2023.

About Cognitive Systems

Cognitive Systems Corp. is on a mission to deliver the most advanced WiFi. Its core technology, WiFi Motion™, turns connected devices into motion sensors using WiFi signals. WiFi Motion harnesses artificial intelligence and predictive analytics to reliably identify and localize motion for endless application such as in the smart home, home monitoring, and wellness monitoring markets. This patented technology is layered onto existing WiFi networks without additional hardware to enhance service provider and router manufacturer offerings.
www.cognitivesystems.com
https://www.linkedin.com/company/cognitive-systems-corp-/

About MaxLinear

MaxLinear, Inc. (NASDAQ: MXL) is a leading provider of radio frequency (RF), analog, digital and mixed-signal integrated circuits for access and connectivity, wired and wireless infrastructure, and industrial and multimarket applications. MaxLinear is headquartered in Carlsbad, California. For more information, please visit www.maxlinear.com.

MxL and the MaxLinear logo are trademarks of MaxLinear, Inc. Other trademarks appearing herein are the property of their respective owners.

Contacts

Media:
Cognitive Systems Corp.
Karishma Singh,
Proof Strategies
ksingh@getproof.com
647-535-4876

MaxLinear, Inc.
Matthew Lea
Public Relations
Tel: +1 760-415-2529
mlea@maxlinear.com

Milan, Italy – November 14, 2022 – Tanaza, the leading cloud management platform for SMB Wi-Fi access points, and Fing, a Lansweeper company, the leader in device recognition technology, have partnered on a new add-on for the Tanaza platform users. MSPs gain a powerful tool to troubleshoot remote networks with an add-on that enriches the Tanaza Wi-Fi client’s data by integrating the Fing device recognition technology and intelligent outage detection system.
Network administrators of all types can now use the Fing Add-on to easily identify connected devices and troubleshoot network connectivity issues from a single platform.

The Fing Add-on will be available in two plans: Basic and Pro.
The free Basic version leverages the Fing device recognition technology to enrich Tanaza clients’ connection traffic data and provide useful information to troubleshoot Wi-Fi networks from remote. Available from Nov 14th, 2022.
The paid Pro version, available in early 2023, pushes network troubleshooting over the boundaries introducing the intelligent Fing Outage detection system to automatically detect and report outages at the ISP or carrier/power level.

Sebastiano Bertani, CEO of Tanaza, stated “The Fing add-on brings to Tanaza the client identification capabilities that have been appreciated by Fing users, i.e., a community that counts more than 100 million downloads of the Fing App. And the cooperation goes beyond just the Fing, as the potential synergy with the Lansweeper Embedded Technologies is limitless, encompassing tools that include IT asset management to cybersecurity solutions”.

Patrizia Cozzoli, VP of Corporate Development at Lansweeper, stated that
“Tanaza and their operating system TanazaOS is unique in the market as it is completely hardware vendor agnostic. With this integration, the Fing identification capabilities with 1.3 billion uniquely identified devices, will run on any networking gear supported by TanazaOS, such as Ubiquiti, MikroTik, Intelbras and Edgecore”.

About Tanaza

Tanaza delivers an enterprise, cloud-managed Wi-Fi platform that is powerful, intuitive and flexible. Service providers choose this platform for stability, features and hardware flexibility. Networking vendors partner with Tanaza to deliver compelling ‘plug & play’ cloud management solutions. Software partners leverage the company’s APIs to integrate their applications across all supported models. The Tanaza eco-system creates synergies that make the management of network simple, cost-effective, and scalable.
The company is based in Italy with global customers that include Comfast, Edgecore, Fortinet, Intelbras, and Linksys. Visit www.tanaza.com.

About Fing, a Lansweeper company

Lansweeper, headquartered in Belgium, is an IT Asset Management platform helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize their IT assets by providing actionable insight into their IT infrastructure, offering trustworthy, valuable, and accurate insights about the state of users, devices, and software.

In 2020, Lansweeper acquired Fing, the network scanning and device recognition app. Lansweeper leverages the Fing capabilities to strengthen its core asset management value proposition for SMEs and Enterprises, while continuing to grow the Fing business at the same time.
Fing was founded in 2009 with the vision to help customers understand the complexity of their network and manage the growing number of connected devices. Today, Fing continues its mission to give customers visibility and control over their digital environment and connected technology. To learn more about Fing please visit www.fing.com.
To learn more about Lansweeper Embedded Technologies, visit embedtech.lansweeper.com.

Offering Secure Guest WiFi as an Amenity

Offering amenities is crucial to providing a great guest experience in your hotel or rental. Offering secure, accessible, and reliable guest WiFi can drastically improve guest satisfaction, increase business, and reduce tenant turnover. A secure guest WiFi connection keeps them connected and better protected from malicious activity. Learn more about the benefits of secure WiFi and why you should offer it as an amenity in your hotel.

The Benefits of Secure Guest WiFi

Staying in a hotel, guests expect a home-like experience with the ability to watch their favorite shows, check their emails, and even work remotely straight from the comfort of their rooms. Offering secure guest WiFi gives guests access to the internet to browse social media or work on business applications. No matter their preferred activities, the experience should be seamless through solid and secure connections.

There are a lot of benefits for business and improving the customer experience in many ways.

Attract More Customers

Offering free secured guest WiFi as an amenity can attract more customers to your business. Customers consistently turn to the internet to search for their products and services online to read reviews before they spend their money. This basic amenity is essential to help prevent losing out on crucial business to help you grow and remain competitive.

Earn revenue or offer to loyal customers

If you offer a secure WiFi option, you could use this as a value-added service for your loyalty customers. In addition, you could charge for secured WiFi access while offering free WiFi. More and more customers use secured WiFi networks while traveling outside the home. Offering a secure option is a great way to satisfy customer demand for faster and more secure public WiFi.

Monitor and Control Web Content

A cloud-based web filtering solution built into your secure guest WiFi, you can monitor and control web content access to ensure quality content. When you control web content with filters, you can prevent guests from visiting harmful websites and manage spam and malware threats. Your guests cannot access or download anything that may present a security risk to your business or other guests.

Reduces Tenants Turnover

Complimentary guest WiFi can attract and retain quality guests and transform them into repeat customers. WiFi will be available and utilized by guests of your hotel and will be greatly appreciated. Guests are happiest when they can stay connected when they need and be able to access without worrying about security risks.

Prevents Security Breach

A segmented and secured guest WiFi network prevents outsiders from accessing your network and is essential for any business security plan. It ensures guests can only access the internet through the guest WiFi and prevents them from having access to company assets on the primary network. Sharing the same network without segmentation and isolation can increase cyber risks to your business.

Hackers are getting smarter as technology advances. You also want to protect your network from malicious people attempting to access your network to infiltrate and steal sensitive data through cyberattacks.

Offering secure guest WiFi as an amenity protects customers and your business from dangerous cyberattacks and reduces your business’s legal liability. It ensures your guests can safely browse the internet and improve their overall experience boosting your business by creating happy, loyal customers.

GoZone WiFi is a SaaS company and leader in monetizing and managing Guest WiFi. The company offers business analytics, venue intelligence, and guest engagement using WiFi networks to deliver branded content, provide customer analytics, and display advertising.

GoZone’s Smart WiFi Suite of products enables WiFi monetization through rich location data, marketing engagements, and third-party sponsorships. GoZone’s venue intelligence enables enterprises to strategically refine operations, bridging the gap between marketing and IT.

Learn more at GoZoneWiFi.com

Austin, TX – November 2, 2022 – We commend Chairwoman Rosenworcel and the Federal Communications Commission (FCC) on today’s action to conditionally approve the 6 GHz Automated Frequency Coordination (AFC) system operators. This is an important step in the process to authorize 6 GHz standard power unlicensed operations, which will unlock the full potential of Wi-Fi 6E and future Wi-Fi® generations. Wi-Fi Alliance is committed to continued support of this process with the goal of boosting innovation, connectivity, and the socioeconomic benefits across America.

 

About Wi-Fi Alliance® |  www.wi-fi.org
Wi-Fi Alliance® is the worldwide network of companies that brings you Wi-Fi®. Members of our collaboration forum come together from across the Wi-Fi ecosystem with the shared vision to connect everyone and everything, everywhere, while providing the best possible user experience. Since 2000, Wi-Fi Alliance has completed more than 75,000 Wi-Fi certifications. The Wi-Fi CERTIFIED™ seal of approval designates products with proven interoperability, backward compatibility, and the highest industry-standard security protections in place. Today, Wi-Fi carries more than half of the internet’s traffic in an ever-expanding variety of applications. Wi-Fi Alliance continues to drive the adoption and evolution of Wi-Fi, which billions of people rely on every day.

Follow Wi-Fi Alliance:
wi-fi.org/beacon
wi-fi.org/signal
facebook.com/wificertified
twitter.com/wifialliance
linkedin.com/company/wi-fi-alliance
youtube.com/wifialliance

Media Contact:
Highwire PR for Wi-Fi Alliance
wi-fi@highwirepr.com

Plume receives conditional approval to enable higher power transmission for WiFi 6E within the home

Two years ago, the U.S. Federal Communication Commission (FCC) made the decision to open the 6 GHz band to unlicensed operators, making much-needed spectrum available to WiFi. By extending the transformative features of WiFi 6 to the 6 GHz spectrum, the FCC ushered in a new era of innovation. On November 2, the Commission took another step toward enabling new technology improvements by conditionally approving the implementation of automated frequency control (AFC) systems for the first cohort of industry players, including Plume. The FCC’s conditional approval allows Plume, along with 12 other WiFi industry leaders, such as Broadcom, Google, Qualcomm, and Sony, to proceed with the testing of their AFC systems. Once Plume’s system is fully approved, Plume would be among the first to integrate an AFC system into its products and services, providing its access points (APs) with the highest transmit power level possible.

What is AFC and why does it matter?

As the number of devices in the home has increased, WiFi networks have become more congested. The problem keeps growing with the explosion of IoT (Internet of Things) devices and high-data-rate internet services. To mitigate WiFi congestion in the home, the communications industry has long been advocating for more WiFi spectrum. Opening up the 6 GHz band to WiFi (enabling WiFi 6E devices) more than doubles the amount of spectrum available, providing benefits such as reduced interference and higher data rates. For consumers, this change has the potential to deliver more reliable and robust WiFi connections in the home. For Communications Services Providers (CSPs), WiFi 6E may offer the opportunity to improve subscribers’ Quality of Experience (QoE) and deliver the more sophisticated services that make smart homes smart. Currently, however, WiFi 6E operation is limited to low-transmission power to avoid interference with point-to-point microwave links, which are currently the primary users of the 6 GHz band. The low-power mode produces a weak signal that has a short transmission distance and typically uses a lower data rate at a given range. In essence, the low power reduces the efficacy of the additional bandwidth for residential services. AFC helps WiFi access points (APs) utilize the highest transmit power level possible while ensuring that they do not interfere with point-to-point microwave links. The AFC system is often able to find frequency channels that will allow the AP to operate at the maximum allowable transmit power, allowing an additional 9dB or more transmit power than under the low-power rules. This advantage in transmit power extends to the client devices connected to the AP—the maximum transmit power they can use is tied to the power level that the AP can use. Since point-to-point microwave link operators must file paperwork with the FCC, the Commission maintains a database of all these locations. The AFC system determines the location of an AP and then queries the FCC database for nearby microwave links using cloud-based software. The AFC system also factors in terrain data that determines how mountains or tall buildings affect the signal pathway between the microwave link and the WiFi device. Using all this information, the system then calculates the power level at which the AP can transmit without interfering with those links. Within the Plume Saas Experience Platform, the information analyzed by the AFC server would flow into the centralized optimization system so the optimizer can choose the best frequency channel the AP should operate on. The Plume optimizer also analyzes data such as interference from neighbors, the types and needs of devices in the home, and the WiFi signal strengths that can be maintained between devices. Based on that analysis, Plume’s Platform transmits instructions back to the AP for the optimum connection in the home. With the AFC system integrated into the Platform, the WiFi 6E devices connected to each AP would utilize the frequency channels that provide the highest performance, factoring the interference levels and the higher transmit powers allowed by AFC, improving range and data rates.

What AFC means for Plume customers:

Each company has its own vision for how it’ll use AFC. Whatever the vision, those that want to deploy AFC must apply for FCC approval to develop their own systems. As one of the 13 companies or organizations to receive the FCC’s conditional approval of their AFC proposal, Plume is part of a leading cohort that can proceed to the testing step. Once fully approved, Plume would be among the first industry players to integrate an AFC system into its products and services. Plume’s cloud-based control system currently serves more than 43 million homes globally. This system already supports WiFi 6E, allowing low-power transmission in the 6 GHz band. Bringing new AFC benefits to our customer base would be an extension of our existing capabilities. We continue to seek new opportunities that give our CSP customers a competitive edge, and creating an AFC system is an important part of our commitment to delivering cutting-edge products. The FCC’s conditional approval allows Plume to move to the testing phase of our AFC system in the US. Plume’s ultimate vision is to enable AFC service to all the homes where we manage WiFi. Our goal is to allow our CSP customers to take greater advantage of the 6 GHz band and increased WiFi capacity to deliver even better experiences to their subscribers.

What’s next:

Although WiFi can currently operate in the 6 GHz band without AFC—and a cloud-based optimization system such as Plume’s can maximize the performance that can be achieved by a low-power system—there are still performance limitations. That’s why the FCC’s launch of the AFC program is so exciting. AFC is what will help WiFi 6E achieve its full promise. And now that Plume is conditionally approved, we are well on the way to bringing our customers even better WiFi services.

November 7, 2022 | NEWS EXCLUSIVE | by Claus Hetting, Wi-Fi NOW CEO & Chairman

The first enterprise-grade application suite for OpenWiFi – the Telecom Infra Projects open-source initiative for Wi-Fi networks – will be released this week by Florida-based GoZone WiFi. Venues and service providers using OpenWiFi network technology can now look forward to applying GoZone WiFi’s sophisticated marketing & ads engine to build and monetize guest and public Wi-Fi services.

OpenWiFi-compliant AP hardware – for example from IO by HFCL or Actiontech – is readily available and seemingly unencumbered by supply chain issues faced by many traditional Wi-Fi network vendors. Now another major contribution to the OpenWiFi ecosystem is being released: A suite of enterprise-grade service management, marketing, and advertising applications for venue and service provider Wi-Fi.

GoZone WiFi says integrating its solution with the OpenWiFi stack is an opportunity for network owners and venues to drive up service value through innovation. “OpenWiFi networks are rolling out fast because hardware vendors have made their solutions available in volumes and at attractive price points from the get go. Starting this week the GoZone WiFi service layer is ready to operate on top of any OpenWiFi-compliant network,” says Todd Myers, CEO & founder of GoZone WiFi.

The company’s ‘Marketing4WiFi’ suite allows venues to create compelling captive portal splash pages, manage interactive flows, create payments, schedule loyalty campaigns, and more. The ‘Ads4WiFi’ suite enables Wi-Fi providers to earn additional revenue through Wi-Fi advertising while enabling advertisers to reach a mobile audience. Together the two suites provide a unique toolbox for innovative Wi-Fi service creation on OpenWiFi networks, Todd Myers says.

“What we’re now offering the OpenWiFi community is an opportunity to address new market segments with compelling services that are monetizable. As a result the highly cost-efficient OpenWiFi networks can now operate with a set of features and functionality otherwise only available from much more costly proprietary Wi-Fi vendors,” Todd Myers says.

GoZone WiFi is the first vendor to fully recognise the value of integrating with the OpenWiFi solution at the level of the service layer. Meanwhile OpenWiFi-compliant networks are rolling out across the globe by the thousands of APs. In the US Wi-Fi service provider Boingo says it plans to deploy 6,000 OpenWiFi APs while an Indian service provider is in the process of installing more than 10,000 APs.

Campus networks – such as Kenyatta University in Nairobi, Kenya and National Yang Ming Chiao Tung University in Taipei, Taiwan – are also embracing OpenWiFi as their Wi-Fi network platform of choice.

“OpenWiFi offers a long list of benefits – including the ability to build Wi-Fi networks from any combination of OpenWiFi-compliant hardware and manage the network from a single interface. This means lower capital and operational costs. Now we’re offering a way for OpenWiFi operators to create attractive and monetizable Wi-Fi services to boost revenues. We’re delighted and excited to be the first to offer a services solution for OpenWiFi,” Todd Myers says.

GoZone WiFi has since 2014 been one of the world’s leading suppliers of solutions for hardware-agnostic Wi-Fi marketing, analytics, and ads-based service monetization. GoZone WiFi clients include public venues of all kinds including resorts, malls, city networks, stadiums, and more.

/Claus.

Original Article:  wifinowglobal.com

About GoZone: 

GoZone WiFi is a SaaS company and leader in monetizing and managing Guest WiFi.  The company offers business analytics, venue intelligence and guest engagement by using WiFi networks to deliver branded content, provide customer analytics, and display advertising. GoZone’s Smart WiFi Suite of products enables WiFi monetization through rich location data, marketing engagements, and third-party sponsorships. GoZone’s venue intelligence enables enterprises to strategically refine operations, bridging the gap between marketing and IT. Learn more at GoZoneWiFi.com.

Want to see how GoZone can help your business? Schedule a call with someone from our team today!

Welcome to Plume IQ, our monthly reveal of data-driven intelligence and customer-focused insights from more than 2 billion connected devices, and over 43 million locations, managed in the Plume Cloud.

Which devices dominate the OpenSync universe?

Four years ago, we made OpenSync available as an open-source, silicon-to-service framework. It is now the go-to platform for the broadband industry, with over 350 CSPs relying on it globally to provide cloud-driven services for 43 million locations, with a staggering 890 petabytes of data managed every day.

Earlier this month we celebrated surpassing a key milestone as more than 2 billion connected devices have been managed on OpenSync-powered networks! So, we dipped into data from the ever-expanding OpenSync universe to determine the brands and devices that have proven to be the most popular over time.

At the brand level, Apple dominates with a 54% share while smartphones are the most popular devices with 40.9% of the deployed base. The iPhone family is the smart home users’ go-to product with 15.1%. When drilling down to specific models, Apple’s MacBook Pro (5.7%) beats Microsoft’s Xbox One (4.7%) to the top spot.

The new Plume Uprise suite of services empowers CSPs, property managers, and building owners to deliver and manage a comprehensive set of secure, reliable, and personalized tenant connectivity services
Multi-Dwelling Units (MDUs) represent a significant proportion of European¹ and U.S.² homes, yet CSPs and property managers today are challenged to provide reliable connectivity services—such as consistent, high-capacity WiFi—and assign and manage access credentials in these environments.

Until now, competitive solutions to solving these issues have been difficult or cost prohibitive to implement. Physical site surveys, retrofitting existing cable wiring embedded in building infrastructure, and limited software services are all hurdles to rapidly lighting up a building with delightful connectivity experiences for tenants and property managers alike.

As the world’s first cloud- and AI-powered connectivity and management solution designed to meet the unique needs of MDUs, Uprise™ enables property managers and Communications Service Providers (CSPs) to provide highly personalized customer experiences while reducing costs through unmatched hardware choice and lower CAPEX.

How Uprise works:

For tenants, Uprise enables users to personalize their internet experiences through the HomePass® and WorkPass® apps; trusted applications already delivering adaptive wireless connectivity and AI-driven cyber-security to over 43 million locations. Uprise constantly performs sophisticated load and interference management, as well as clustered optimizations for reliable and consistent connectivity throughout the MDU. This is true even in mixed-use buildings where small businesses are operating in the same area as residential tenants.

What will this mean to a tenant? Optimization algorithms intelligently group units together by proximity, allocating bandwidth where needed. So, if one tenant is facing an afternoon of Zoom calls while another is streaming video games at the same time, Uprise will intelligently distribute bandwidth to support steady, strong, and secure connectivity for all parties involved. Similarly, when the coffee shop in the same building gets busy in the morning, tenants’ WiFi won’t suffer.

Uprise includes three main services:

  • Harmony™ uses optimization algorithms purpose-built for MDUs that provide unrivaled performance by proactively minimizing WiFi interference in densely populated spaces.
  • Hub™ is a tenant lifecycle management web interface with APIs that enable both network monitoring and tenant management across individual and multiple properties.
  • Places™ allows for the configuration of a private property SSID for building IoT and employees’ devices, and an open community SSID for tenants and guests. This enables separation of data traffic between common areas and residential networks, while providing a clear view of the network for monitoring and management.

Perks for CSPs:

CSPs get all the benefits of HayStack®, a back-end software suite that helps manage the subscriber experience. Plume also offers Harvest®, a data-driven network insights and campaign automation software tool to drive growth. Uprise also includes a variety of application programming interfaces (APIs), which can easily and seamlessly connect to back-end systems.

Managers or administrators can choose between a bulk-pay scenario (which covers the whole building), or individual pay options, where tenants choose a CSP that offers Uprise.

Benefits for building managers:

Building owners and property managers now have a new way to differentiate their MDU offering from competitors. Property managers will find Uprise makes it easier than ever to get new residential and small-business tenants connected after move-in (and disconnected at move-out). Hardware can be recycled from tenant to tenant and setup is simple. Options include LTE back-up for uninterrupted service, PoE+ for secure and convenient mounting, and WiFi 6 capabilities for greater speeds and network capacity. An intuitive, award-winning interface means that both managers and tenants can monitor and manage network settings.

Uprise also provides property-management employees (and their IoT devices) with a devoted, secure network that offers them an additional layer of protection and peace of mind. Finally, Uprise makes it possible for building managers to provide connectivity in common areas like lobbies, gyms, or pool decks.

“Uprise marks the beginning of a new and exciting phase in the development of Plume’s products. We have leveraged and further advanced our technology to address problems, such as inconsistent internet connection, fragmentation of systems, and high costs, that have long affected the MDU market. Our new and easy-to-deploy solution will truly empower property managers and CSPs to provide a leading and personalized customer experience, delivered with the highest degree of flexibility and hardware independence.” — David Huynh, Chief Product Officer, Plume

Watch an exclusive video on the benefits of Uprise with Plume’s Chief Product Officer, David Huynh.

Uprise is available for deployment in all of Plume’s markets globally. Get in touch with one of our experts to learn more about this exciting new product.

  1. https://ec.europa.eu/eurostat/web/products-eurostat-news/-/ddn-20210521-1
  2. https://www.statista.com/topics/5396/multifamily-homes-in-the-us/#topicHeader__wrapper